Ria Money Transfer Reviews 

37,313
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease of use, simple process, and clear, user-friendly platform, enabling quick and reliable money transfers. Many people appreciate the speed and efficiency, often noting that funds are sent effortlessly and dependably. However, some people mentioned experiencing delays in money transfers, especially with bank accounts, where funds were sometimes held for several days. A few others found the website or app complex, citing too many required details or difficulties with the payment process. Additionally, while many found rates reasonable, some reviewers were unhappy with fluctuating rates, unexpected fees, or extra charges for quicker processing.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the platform easy to use,... See more

Service

Reviewers mention positive feedback about service, often highlighting its reliability, speed, and efficiency... See more

Payment

Consumers find payment to be ambiguous, with some reporting that they can send money anywhere, anytime, and... See more

Price

Clients share ambiguous opinions on price, with many reviewers finding the fees reasonable and less expensive... See more

Website

Reviewers highlight ambiguous aspects of the website, with some finding it easy to use and efficient for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall OK. But recently, I have been noticing a delay in the transfer of money to the destination account. Which makes me go to other parties like XOOM, where the money gets transferred immediately.

Company replied

Rated 5 out of 5 stars

It is easy, simple and clear. Very reliable. I have been sending money with RIa since a long time ago and only once I had a problem that as soon as I call them they took action immediately and sorted... See more

Company replied

Rated 5 out of 5 stars

From Mexico Ms. Ani Escoto, was fantastic, she resolved my issues with the last two transactions (since June). Because of her great customer service and care I won't close my account with RIA. Tha... See more

Company replied

Rated 5 out of 5 stars

RIA is, by far, the very best cash transfer service in the world (at least, of all the ones I've used which have been many). Their platform is extremely user friendly, the process is super fast and... See more

Company replied


Company details

  1. #18 of 31 best companies in Money Transfer Service
  2. #155 of 192 best companies in Financial Consultant

About Ria Money Transfer

Written by the company

Ria Money Transfer Logo

Fast Transfers to 165+ countries

For over 35 years, Ria has been a trusted choice for sending money to loved ones around the world. We consistently work to have low fees, great exchange rates, and fast, friendly service.

500,000+ Locations Worldwide

Whether online, in-app, or in-person, we believe international money transfers should be easy and affordable. Ria offers more ways to send and receive, including: credit/debit, bank transfers, cash-pickup, and e-wallets.

Great Rates and Low Fees

With no hidden fees, the money you send to your friends and family goes further. Check the most up-to-date rates at any time using the Ria app or website.

Safe and Secure

Feel secure knowing we’ve sent over a billion safe transfers. Our world-class security experts work around the clock to keep an eye on your money transfers.

Contact Info

7000 Village Dr. Ste 200
Buena Park, CA 90621

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

37K reviews

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4.3

All reviews

(37,313)

7,218 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was super easy.

July 23, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear that you found it easy to use! Your feedback means a lot to us! 😊

Rated 3 out of 5 stars

Very speed money transfer

Like it, but some time get whole up.

July 23, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

It's wonderful to know you find our money transfer service speedy! We value your feedback regarding the occasional delays. Transfer times can be influenced by factors such as payment methods and bank processing. If you encounter a hold-up, please reach out to our support team via help.riamoneytransfer.com for more details. Your input is important to us, and we are dedicated to enhancing your experience moving forward!

Rated 5 out of 5 stars

As a new customer I found the…

As a new customer I found the instructions could be followed I was pleased wuth the appearance of the site Thanks

July 23, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

It's fantastic to hear that the instructions were clear and the site's appearance met your expectations! We truly appreciate your feedback and are thrilled to have you with us! 😊

Rated 5 out of 5 stars

so far never had a problem with your…

so far never had a problem with your service.
very good for me .my familey recive the money i send .thank you RIA.

July 22, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear that our service has been smooth for you and your family! Your satisfaction means a lot to us! 😊

Rated 5 out of 5 stars

The transactions are always perfectly…

The transactions are always perfectly smooth. Thank you.

July 22, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

It's awesome to hear that you find the transactions seamless! We truly appreciate your kind words and support! 😊

Rated 4 out of 5 stars

Transfer efficient

Transfer efficient , web site easy to use

July 22, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear you find our service efficient and the website easy to navigate! Your feedback means a lot to us! 😊

Rated 5 out of 5 stars

Great customer service experience

Great customer service experience

July 22, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear you had a fantastic experience with our customer service! Your feedback means a lot to us, and we truly appreciate you sharing it! 😊

Rated 5 out of 5 stars

easy to understad

easy to understad, quick transfer, low fees

July 22, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We’re so glad to hear you find our service straightforward and efficient! Your kind words about the quick transfers and low fees mean a lot to us! 😊

Rated 5 out of 5 stars

hello

hello. really happy with the speedyness,remembering my status,, thou,its secure/ very fast/ to the point, GREAT JOB, ria international

July 22, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear that you're happy with our speedy and secure service! Your support means a lot to us, and we appreciate your feedback! 😊

Rated 5 out of 5 stars

fast delivery

fast delivery

July 22, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're so glad to hear you enjoyed our fast delivery! Thank you for your support! 😊

Rated 5 out of 5 stars

Very reliable and secure

Very fast and secure transfer. Hastal free.
Fully satisfied with service.

July 22, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

It's fantastic to hear that you find our service reliable and fast! We truly appreciate your feedback and are thrilled to have your support! 😊

Rated 4 out of 5 stars

Pretty easy and fast

Pretty easy and fast. Had one problem but worked around it. One of my contacts could not receive on GCash (Philippines) then i came in from another way and it was ok

July 21, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

Thank you for your feedback on the ease and speed! We're glad to hear you found a workaround for your contact's issue with GCash. If anything doesn’t work as expected, our support team can review the details and help further. Please reach out via help.riamoneytransfer.com.

Rated 5 out of 5 stars

Fast

Fast, Reliable and No Hassle

July 21, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We're thrilled to hear that you find our service fast and reliable! Your feedback means a lot to us! 😊

Rated 5 out of 5 stars

ria is the best to transfer money

ria is the best to transfer money - reliable, mega fast and easy. THANK YOU ria!

July 21, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

What wonderful feedback! We’re thrilled to hear that our service stands out for its speed and reliability in making money transfers seamless for you. We truly appreciate your kind words! 😊

Rated 3 out of 5 stars

what's the point of sending money…

what's the point of sending money through the bank account and linking your bank just to take 4 days anyway. everything seems a little confusing.

July 21, 2026
Ria Money Transfer logo

Reply from Ria Money Transfer

We acknowledge your feedback regarding the transfer process and understand that it can seem confusing, especially with the current timeframe of up to 4 business days for bank transfers. The timing can be affected by weekends and holidays. Our support team is available to review the details and assist further if something doesn’t work as expected. Please reach out via help.riamoneytransfer.com for any questions or assistance.

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