The young man who served me was extremely helpful and I came away having made a good purchase. I received the item (a Manhattan T4-R 2TB TV recorder) the following day. I also inquired about 3D projec... See more
Company replied
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The young man who served me was extremely helpful and I came away having made a good purchase. I received the item (a Manhattan T4-R 2TB TV recorder) the following day. I also inquired about 3D projec... See more
Company replied
I was looking for a specific product, so I phoned up to check whether it was in stock. The local team member was helpful in checking technical information and alternatives. In store, the team a... See more
Company replied
I ordered and paid for a television on a Tuesday and I received the television on the Thursday. It was brilliant service couldn't whisper anymore and the telly is absolutely wonderful. Thank you so mu... See more
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I spoke to the store manager on the phone soon after opening time. Within two hours I was in the listening room experiencing the amplifier he recommended. He allowed me all the time I needed and didn’... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
4A York Place, London Road, BA1 6AE, Bath, United Kingdom
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Sean was amazing! Super informative, friendly and it was a really busy day and he attended to all of us with such professionalism. Thank you for my record player and speakers. Next time, I’ll be coming for an automatic player.
Real people answered the phone old style service, great value and arrived next day !
Painless !!
Fred in the Bath store was incredibly helpful in finding us a power cable to fit a wall mounted tv set up. Thank you Fred!
I have been a customer over 20 years. Having had to claim a tv under warranty four years ago it all went smoothly. Recently buying a new television for our living room I found your prices just as competitive as the competition online.

Reply from Richer Sounds - Bath
I ordered a Denon Hi Fi unit for collection and it had been put aside for me. The staff were very knowledgeable and helpful. What more can I say other than I've used them before.

Reply from Richer Sounds - Bath
the manager Tom - was clear and interesting about the TV's - he gave me an honest review and made the selection easy. Thoroughly recommend this way of purchasing.
The staff were very knowledgeable and helpful, and I felt went out of their way to be of assistance, from testing equipment in their listening room, to effecting the actual purchase transaction, to delivery. Thank you!

Reply from Richer Sounds - Bath
Simple, courteous support recognising the type of product I was after, offering real alternatives without the pushy upselling I would most likely have received at any other retailer

Reply from Richer Sounds - Bath
Always great customer service. Fred very helpful when viewing and I then placed a telephone order and that went as smooth as silk. Brilliant.

Reply from Richer Sounds - Bath
Richer Sounds offer a great service with competitive prices backed by knowledgeable staff.
I have purchased TV’s from Richer Sounds over the years and always found their advice and service second to none. The recent purchase was no different. They are a company you can trust to do what they say they will do… excellent advice, products and services.
Great company - best there is. Always my go-to for TV/Sterio equipment
Really helpful advice when viewing all the demonstrator TVs and making our selection. Created a very competive offer to close the purchase. Fast delivery. Couldn't have asked for more - thank you Richer Sounds - Bath.
Good choice of equipment at reasonable prices. It was easy to order and pay online and good communication once my orders had been placed.
When collecting from the Bath store, the member of staff, Hayden, I think, was friendly and efficient.
Good all-round service. I would recommend Richer Sounds, Bath.

Reply from Richer Sounds - Bath
Fair price,knowledgeable staff. Excellent installation team

Reply from Richer Sounds - Bath
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