The young man who served me was extremely helpful and I came away having made a good purchase. I received the item (a Manhattan T4-R 2TB TV recorder) the following day. I also inquired about 3D projec... See more
Company replied
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See what reviewers are saying
I was looking for a specific product, so I phoned up to check whether it was in stock. The local team member was helpful in checking technical information and alternatives. In store, the team a... See more
Company replied
I ordered and paid for a television on a Tuesday and I received the television on the Thursday. It was brilliant service couldn't whisper anymore and the telly is absolutely wonderful. Thank you so mu... See more
Company replied
I spoke to the store manager on the phone soon after opening time. Within two hours I was in the listening room experiencing the amplifier he recommended. He allowed me all the time I needed and didn’... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
4A York Place, London Road, BA1 6AE, Bath, United Kingdom
- 0333 900 0088
4.9
Excellent
2K reviews
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Brilliant experience
The sales person was very knowledgeable and experienced on the questions that I asked him, very professional and well worth buying at Richer Sounds
December 7, 2025
Reply from Richer Sounds - Bath
Thanks for your kind review, we look forward to your next visit.
I've used Richer Sounds for years
I've used Richer Sounds for years, due to their consistent good prices and great customer service.
I rang to confirm they had stock and the item was ready to go when I arrived.
December 5, 2025
Reply from Richer Sounds - Bath
Thanks for your great feedback and for supporting local business.
Great Company
Helpful, polite, informative and good value for money. Would definitely recommend Richer Sounds!
December 3, 2025
Reply from Richer Sounds - Bath
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Excellent customer service
Customer service from the Bath shop exceeded my expectations. Knowledgeable staff gave helpful and reliable advice guiding me through my choice of HiFi equipment.
December 3, 2025
Reply from Richer Sounds - Bath
Thanks for your kind review, we look forward to your next visit.
Reply from Richer Sounds - Bath
Thank you for your wonderful feedback
Excellent service at Bath store
Excellent service at Bath store. Order was delivered quickly and on time.
November 30, 2025
Reply from Richer Sounds - Bath
Thanks for your kind review, we look forward to your next visit.
Easy to find what we wanted on the…
Easy to find what we wanted on the website, good value anyway but then in the sale. Arrived when they said it was going to and packaged really well.
November 30, 2025
Reply from Richer Sounds - Bath
Thanks for your great feedback and for supporting local business.
Good advice
Good advice, prepared to demonstrate my requirements on preferred product.
November 28, 2025
Reply from Richer Sounds - Bath
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Reply from Richer Sounds - Bath
Thanks for your kind review, we look forward to your next visit.
Went out of the way to supply me the…
Went out of the way to supply me the item from stock so I could collect on the day I had planned all went well
November 28, 2025
Great customer service
Great customer service, very helpful and and experienced gentleman who helped us. Delivered next day and good price.
November 28, 2025
Always easy to shop at Richer sound…
Always easy to shop at Richer sound either on line or in store. Bath store is not not that big but that's just a refection on thinking how much better they could do with more space. Staff are helpful and 'interested'. Parking is ok for size of store although Bath is a nightmare to navigate in a vehicle. Pricing generally competitive.
November 28, 2025
Reply from Richer Sounds - Bath
Thanks for your feedback, great to read you were happy with our service.
Exceptional Service From Richer Sounds
Easy purchasing experience on line and a very quick delivery well ahead of expected date by DPD. I have purchased many items from you in the past in fact a whole HiFi and television set up and have always had exceptional service would highly recommend Richer Sounds.
November 28, 2025
Reply from Richer Sounds - Bath
Thank you for your 5 star review!
Great Service
The initial advice was key to making the purchase. From then on, the help was excellent. I am very pleased with the product.
November 28, 2025
Reply from Richer Sounds - Bath
Thanks for your great feedback and for supporting local business.
Always good
As always, polite helpful and efficient service, with great prices on great HiFi.
November 27, 2025
On speaking to one of your customer…
On speaking to one of your customer representatives, gave me the information I required to make my decision.
The ordering online and delivery was straightforward.
November 25, 2025
The knowledge of the team and the…
The knowledge of the team and the enthusiasm to meet my need
November 25, 2025
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