Richer Sounds - Leicester Reviews 

I purchased a Optoma Photon Pk52 Projector after a great discussion with Richard Pells, the sales advisor. Great service and advice. Would highly recommend.

Good advice, listened to my requirements and suggested cost-effective solutions (when there were many more costly options he could have recommended).

The shop service was excellent, I did have a problem with the delivery, they left it by my front door but didn't ring the bell or knock the door, I only found it after an email saying it had been delivered.

Easy to order and kept informed of collection details

All good. Seb at the Leicester shop really helpful in helping me sort out a new turntable as the Denon had an audible buzz when playing through the speakers.

After researching amplifiers and speakers, I turned to Richer Sounds for a sound test of my top selections. Levi was exceptionally helpful, making my listening experience truly enjoyable. I encourage you to check them out; their prices are among the best, and you'll have the chance to listen before making a purchase. It's a decision you won't regret!

Made many Hi Fi purchases from this company since 1990s, always good value and the 6 year warranty is a must.
My latest buy was the Ben Q MacBook monitor, what a good screen it is, easy to set up and works a dream.

Lots of advice & plenty of time given. No pressure. A thoroughly enjoyable experience.

It was a pleasure to deal with you again, Richard was extremely helpful, polite whilst remaining professional. The whole service was a pleasing experience from start to finish. Delivery service was also excellent, thank you.

Very helpful and could not have been better to deal with in providing just what I wanted.

Easy to order, item was in stock and sales advisor sorted out the VIP discount which I could not get to work online.

Managed to order the product online and collect in store the next day! Helpful staff.

Excellent customer service and product knowledge

I recently upgraded my speakers and amplifier to an Onkyo and Martin Logan package following advice from Paul at Richer Sounds Leicester. He took the time to listen to my requirements, devising the best solution for my budget, and was extremely patient when I encountered connection issues. All sorted now though - Paul delivered the expected RS mix of experience and passion for audio in spades!

Easy to navigate the website to order and instant notification of stock available. I decided to collect my new tv from store and was asssisted in loading into the car. All in all another good experience at Richer Sounds.

After researching different tv’s, Richer sounds was recommended by friends. I was served by Paul, who was patient and talked through everything. All the staff have been great when I have had further questions. Excellent service, friendly and sincere.

Fantastic service, as always. Tom went above and beyond to help. Love this store!

Called into Leicester branch, as my elderly turntable gave up.All staff exceptional, going above and beyond, without pressure to sell me something that was above my capabilities or budget. Found me the items I wanted, expecting in a week, all but one came in less 24hrs. The item that was difficult to put time frame, not before mid August expecting, came today, that's less than a week, from ordering to delivery. Well done, Seb and Paul.

I'm a big fan of Richer Sounds and like their business philosophy and support of their work colleagues. I also like staffs' welcoming demeanour and service. Recently I went to the Leicester branch for some speaker cable and was served by Paul. He was very obliging and gave me the 24 metres of quality cable as requested for a reasonable price. I have now cut the cable in half to create two cables, fitted connectors to each end and the cables now form an important part of my Bang & Olufsen 5000 system that I recently acquired for my special Birthday present. Just a small point though, having got home and measured the speaker cable length it was roughly 1 metre short and only 23 metres long. It's not an issue as I had allowed extra but I had also paid for 24 metres and was sold short 😢. Anyway, the B&O system sounds great through the Redline 60s that I have owned for about 30 years and recently refurbished the auxiliary bass reflex panels. So if anyone is looking for a reliable aftermarket method of rebuilding a pair of RL60 ABRs please get in touch. BH

Very helpful and knowledgeable staff, providing useful information relating to any potential purchase.