Richer Sounds - Nottingham Reviews 

This is our second purchase in 14 years.
We chose Richer Sounds for getting good advice and service.
We purchased the LG we got a better price and a 6 years guarantee.
It was free delivery they say 3 to 5 working days but it took 6 days to delivery.
It’s set up and we are pleased with the picture and quality.

Efficient service

I've been a Richer Sounds customer for decades now and can't fault them. This latest purchase I messed up and put delivery to store by accident but I was able to phone them up and they fixed it no probs. Wish there were more companies like this.

The TV I wanted wasn't in the Store but Tony managed to source one of three available from another store and get it sent over to them. He then contacted me a few days later to arrange delivery the next day and arrived at the time specified by Tony himself.
I could have got the TV a couple of days earlier but chose Richer Sounds for their 6 year warranty. The whole process from start to end was excellent and the new TV is fantastic.

Really good experience from beginning to end. Tony at the Nottingham branch gave me the best price available for our new TV. He checked that the bracket that I intended to buy was appropriate. Delivery was arranged for free for the next day. I took our old TV into the store for recycling, or charity donation. Tony helped get it out of the car & into the store. Superb service & thoroughly pleasant people. Thank you.

I'm completely satisfied with the purchase and service.

They were brilliant

quicker click & collect delivery than expected. Staff seemed happy to help,

Always 5 star service from Rob @ the Nottingham store. Rob always goes above and beyond with helping me choose a new TV with the best price the after sales is really good any issues are sorted straight away. Ive been a customer for nearly 15 years always a pleasure.

Quality HiFi at reasonable prices, expert advise , help is at hand if needed.

The staff were very understanding and helpful when purchasing a clearance tv. There were some issues with the tv and a replacement was sourced.

From the first contact till the transaction was finished there was politeness and expertise given and no amount of patience. I always obtain my products from Richer Sounds as I know I will get an excellent service and good products.

When I called the web telesales team there was no date for new stock of the television that I wanted coming in, however the advisor I spoke to searched for a different model, suggested another TV and that there was one available as an 'open box' in the Nottingham store so it would be worth giving them a call. I spoke to a very helpful and friendly member of staff, Dave, who was able to give me all of the information that I needed; to offer me a 6-year warranty, and because there were a number of problems with payment he managed to arrange one through PayPal and also for it to be delivered on the day that was best for me. As I say he was very helpful and I am very grateful as I now have a working television of the correct size. Thanks very much to Dave and Richer Sounds Nottingham for such great service.

The staff in the Nottingham shop are brilliant. Very knowledgeable and helpful.

Very efficient and friendly staff as usual. Really glad that I had taken out Richer Sounds extended warranty as the unit proved to be beyond repair and I received full reimbursement of purchase price even though it was over 5 years old. Warranty had only cost £20 so brilliant value.

The salesman was very helpful in my choice of tv
He explained everything in simple terms
Good choice of tvs

On receiving my items after a seamless purchase I was left in the dark somewhat with the poor instructions from the manufacturer. Not Richer Sounds fault, however frustration got the better of me and after contacting the store turned up the following day ready for a bit of a set to. I hadn’t bargained for sales assistant Ben, who calmly resolved the matter and without prompting set up my equipment so on returning home, plugged it in and all was well. There aren’t enough stars or adjectives available to thank Ben, who without doubt deserves an almighty pat on the back.

It was outstanding. Blows Amazon prime out of the Water.

Thank you Alex and Ben for the excellent customer service received. I have been a Richer Sounds customer for many years and always happy to return.