Great service as always. Questions answered quickly and honestly by a "real" knowledgeable human being, very fast tracked delivery (if needed) with one hour delivery window. Excellent value. Easy te... See more
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Great service as always. Questions answered quickly and honestly by a "real" knowledgeable human being, very fast tracked delivery (if needed) with one hour delivery window. Excellent value. Easy te... See more
Company replied
Upgrading my turntable. Staff are friendly and very knowledgeable and appear dedicated to ensuring that you select the solution that is best for you. There is no hard sell and they do not try and... See more
Company replied
Straight forward ordering process, informative website. My second purchase of smart tv from Richer sounds. Tv delivered within 36 hours of purchase. Very happy with price and delivery.
Company replied
We dealt with Paddy at the Oxford Store. Good advice on OLED type 4HD TVs, purchased a 42" LG. Prompt delivery and returning our dead TV for recycling, and the packaging for the new one was very e... See more
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1 West Way, Botley Road, OX2 0JB, Botley Road, United Kingdom
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Efficient, friendly service inc necessary home visit, great price, even greater product.
Only minus: we were assured the sound bar would fit on our TV table but it doesn’t. But TV and Manhattan box are bliss!

Reply from Richer Sounds - Oxford
Excellence service from Matt at the Oxford store. Thank you.

Reply from Richer Sounds - Oxford
I can not fault the staff at the Oxford branch they were very friendly helpful and professional they also knew their stuff about different tv and size etc I will recommend them to family and friends without hesitation also the manager Kass was very respectful not only to me but to his staff as well I could tell they are a very good team that work together

Reply from Richer Sounds - Oxford
Order dispatched and arrived promptly; team was really helpful even when I put the wrong order details in

Reply from Richer Sounds - Oxford
I recently made my first purchase from Richer Sounds in Oxford. The staff couldn’t have been more helpful and informative. Thank you so much to you all. You made the experience very memorable. I will certainly be back to buy more from you in future.

Reply from Richer Sounds - Oxford
Good advice, good communication and prompt service, product lives up to expectations

Reply from Richer Sounds - Oxford
Kaz was really helpful, guided us to the right product for what we needed instead of a more expensive option.

Reply from Richer Sounds - Oxford
Fantastic service and excellent product knowledge from Kaz

Reply from Richer Sounds - Oxford
What a great experience very accommodating very helpful soughted out a wonderful hi-fi for me thank you Damian and the team at Oxford

Reply from Richer Sounds - Oxford
Very quick and easy.
Excellent company and an excellent UK made television.
(Cello TV).

Reply from Richer Sounds - Oxford
There were no problems. I have always found the Oxford branch to be helpful and, above all, honest. They are happy to avoid me having a wasted journey by paying for items up front over the phone (e.g. cables) and then putting the items to one side for me to pick up. Very useful.

Reply from Richer Sounds - Oxford
Great courtesy from Damien and the other members of the team in Oxford. He had provided a selection of options for me to listen to, did not try to upsell, but respected my budget, and we were able to come to a satisfactory conclusion. I had used Richer Sounds on a previous occasion and their service was as impressive in both instances. Very reasonably priced too. 10 out of 10

Reply from Richer Sounds - Oxford
Very helpful, knowledgeable and attentive staff. We had a 1001 questions and they were extremely patient and went above and beyond to make sure we bought the right audio equipment that we wanted for our circumstances. We even ended up buying more than we went in for!

Reply from Richer Sounds - Oxford

Reply from Richer Sounds - Oxford
Really helpful staff, with sound advice on my intended purchase from them. I am very pleased with my Hisense Mini Led 55" Tv

Reply from Richer Sounds - Oxford
Kaz is always welcoming and knowledgeable on tech products. I am happy to continue shopping at Richer Sounds for my future purchases.

Reply from Richer Sounds - Oxford

Reply from Richer Sounds - Oxford
As always when I shop at richer sounds in Botley Oxford I get 1st class helpful info on the item I'm looking for ,I was buying a TV for my campervan & kaz explained all the options available.

Reply from Richer Sounds - Oxford
Wouldn’t go anywhere else for a TV.. friendly & knowledgeable staff.

Reply from Richer Sounds - Oxford
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