Excellent service from start to finish. The staff were friendly, knowledgeable and very helpful, answering all my questions and helping me choose the right Denon amplifier. Everything went smoothly, a... See more
Company replied
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Excellent service from start to finish. The staff were friendly, knowledgeable and very helpful, answering all my questions and helping me choose the right Denon amplifier. Everything went smoothly, a... See more
Company replied
Great service as always. Questions answered quickly and honestly by a "real" knowledgeable human being, very fast tracked delivery (if needed) with one hour delivery window. Excellent value. Easy te... See more
Company replied
Upgrading my turntable. Staff are friendly and very knowledgeable and appear dedicated to ensuring that you select the solution that is best for you. There is no hard sell and they do not try and... See more
Company replied
Straight forward ordering process, informative website. My second purchase of smart tv from Richer sounds. Tv delivered within 36 hours of purchase. Very happy with price and delivery.
Company replied
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
1 West Way, Botley Road, OX2 0JB, Botley Road, United Kingdom
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Very easy,Hassle free,Very good all round from ordering to delivery,Thank you,!

Reply from Richer Sounds - Oxford
rang the oxford branch and hade a small discussion on re useing my old speakers and i was told they would work with the denon av. item was in stock and pickup in 40 minutes all good

Reply from Richer Sounds - Oxford
Absolutely fantastic customer service today from Paddy. I came in thinking I might need to replace my turntable and he fixed several problems and moreover showed me how to do the same myself. Got it home and armed with that knowledge, have since been loving my old 45s. If only all shops were like this.

Reply from Richer Sounds - Oxford

Reply from Richer Sounds - Oxford
Kazz (I think saved the item I wanted from a telephone call. Both he and the other guy (apologies I can't remember your name) were so friendly and helpful and chatty. I am ancient and they were young and I didn't feel stupid with them they were so empathic!

Reply from Richer Sounds - Oxford
Helpful, friendly and knowledgeable staff, enabling me to make an informed decision on my choice of T, within my budget.

Reply from Richer Sounds - Oxford
Very helpful staff from the first email through to trying out multiple setups/speakers with friendly advice on the way. I felt zero pressure to purchase just a passion for the kit.

Reply from Richer Sounds - Oxford
Very impressed with the overall service from the staff.
Very helpful in helping me choose a Hi Fi system for my 14 year old son.
We picked it up on his birthday (to his great surprise!) Definitely recommend them

Reply from Richer Sounds - Oxford
Matt at the Oxford store listened to what we were looking for and suggested what would work and put together a great solution.

Reply from Richer Sounds - Oxford
From point of ordering to the delivery It was smooth sailing and It was a lot cheaper than any other competition, so more than happy. I am also very impress with the team in Oxford and how helpful they were when I contacted them. I highly recommend these guys.

Reply from Richer Sounds - Oxford
The members were knowledgeable and helpful and when I had issues with my new appliance they tried to help and point me in the right direction. The AV amp turned up when they said it would and I was given a one hour time frame, so I did not have to stay in all day.

Reply from Richer Sounds - Oxford
Both Kaz and Damien at Oxford were helpful and knowledgeable. Shopping at Richer Sounds was a pleasure.

Reply from Richer Sounds - Oxford
Great advice, great service, great kit and great prices

Reply from Richer Sounds - Oxford
Right from the start of choosing which set of speakers I wanted to then having a demo in store to hear them was, as always, a great experience with Richer sounds.

Reply from Richer Sounds - Oxford
Excellent advice and support in store. Fantastic product at a great price. Very happy and will be using Richer Sounds again!

Reply from Richer Sounds - Oxford
Excellent customer service and support! This level of service is very rare. I went back to Richer Sounds for a different product, has retained its excellent service and benefits

Reply from Richer Sounds - Oxford

Reply from Richer Sounds - Oxford
Kaz took the time to demonstrate the product I was interested in and then made it very easy when I was ready to purchase it a few days later by organising payment solutions and arranging delivery. All very prompt.

Reply from Richer Sounds - Oxford
I have purchased all my hifi products from richer sounds (tv's ,sound bars ,surround sound speakers systems, earphones) they are a company that listens to your requests, advices the best suited products at the best prices. The backup and after sales support is beyond question. The best products at the best prices, you don't need to go anywhere else.

Reply from Richer Sounds - Oxford
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