Richer Sounds - Prestwich Reviews 

2,160
TrustScore 5 out of 5

4.9

415-419 Bury New Road, M25 1AA Prestwich, GB


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Rated 5 out of 5 stars

The prices in the Summer Sale were better than Amazon for projectors so I decided to buy a new projector. Sam the manager of the store was extremely helpful and took his time to show me and talk me t... See more

Company replied

Rated 5 out of 5 stars

Staff were welcoming, friendly, helpful & knowledgeable. They sourced a better price & upgrade than I originally requested / expected. Even helped us take the goods to the car. (free parking opposite... See more

Company replied

Rated 5 out of 5 stars

Very helpful did not have the tv in stock but searched all the other branches to find us one and said they would keep if for us as long as we like as having building work done on the house... See more

Company replied

Rated 5 out of 5 stars

Ellis, dealing with telesales at the Prestwick branch was great. He was knowledgeable, friendly and professional. I took his advice in it's totality. He didn't try to persuade me to go over budget... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 415-419 Bury New Road, M25 1AA, Prestwich, United Kingdom

  • 0333 900 0042

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,160)

24,787 reviews in the last 12 months

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Rated 5 out of 5 stars

Went looking for a sound bar and woofer…

Went looking for a sound bar and woofer the guy who served me gave me good advice he was’nt pushy new everything about the product I ended up by buying from them, Told me I would receive it in 3 days received it next day, great service would certainly shop there again.

February 12, 2026
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Reply from Richer Sounds - Prestwich

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Rated 5 out of 5 stars

Richer Sounds is my 1st choice.

Richer Sounds is my 1st choice when looking for entertainment equipment. Staff are very knowledgeable and take the time to listen to your requirements, advise on which equipment is suitable but only after spending time on finding what equipment is available in Stock.
Specialist delivery company assures you it will be handled with care and delivered in a timely manner well within the delivery window.

February 11, 2026
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Reply from Richer Sounds - Prestwich

Thank you for your 5 star review!

Rated 5 out of 5 stars

Great people who know their stuff

As always, very helpful and knowledgeable. It’s a pleasure to shop there. Well done RS Prestwich, gt Manchester.

February 8, 2026
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Reply from Richer Sounds - Prestwich

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

All good

All good. Items arrived on time and work great.

February 6, 2026
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Reply from Richer Sounds - Prestwich

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Following receipt of Sale Items I left…

Following receipt of Sale Items I left an email query regarding possible availability of a sound bar to go with my new TV.
Had excellent customer experience and service from Richer Sounds Prestwich Branch resulted in me purchasing (by telephone) and receiving prompt delivery of a sound bar which suited my needs perfectly and at a great price.

February 5, 2026
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Reply from Richer Sounds - Prestwich

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

We we’re assisted by Dom he was very…

We we’re assisted by Dom he was very helpful
answering our questions and our experience with
his help made our choices easier.

January 30, 2026
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Reply from Richer Sounds - Prestwich

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Excellent service

Salesman was very helpful and answered our questions and gave good advice.

February 4, 2026
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Reply from Richer Sounds - Prestwich

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Good deal

Good deal ! Very happy ! Delivered on time ! What more do you want ! Thanks !

February 4, 2026
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Reply from Richer Sounds - Prestwich

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

Always good service.

February 3, 2026
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Reply from Richer Sounds - Prestwich

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

The young man who served us was…

The young man who served us was extremely pleasant, efficient and helpful. Thank you very much.

February 3, 2026
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Reply from Richer Sounds - Prestwich

Thanks for your great feedback and for supporting local business.

Rated 5 out of 5 stars

DON'T MISS OUT, go here 1st

Excellent prices, friendly helpful staff, that don't ignore you when you walk in other not Richer Sounds shops, free extended warranty, without trying to be sold it by staff who ignored you in other shops till you buy. Great choice and advice thanks.

January 31, 2026
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Reply from Richer Sounds - Prestwich

Thanks for your feedback, great to read you were happy with our service.

Rated 5 out of 5 stars

A RICHER TREATMENT

I have always found staff at Richer Sound pleasant and courteous. They are also knowledgeable about their products which you don't find in High Street electrical shops.
They have time for you and don't try to push sales.
I have been a customer at Richer Sounds in both Stockport and Prestwich branches and have been treated the same way at both.
If you want proper hi-fi/TV at a reasonable price, visit Richer Sounds.
My latest item purchased was a replacement hi-fi amplifier with free 6 year guarantee!
Thoroughly recommended.

January 31, 2026
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