Richer Sounds - Romford Reviews 

I aways buy my audio/visual from Richer Sounds, not because of any price advantages but because of the service I receive, always friendly and helpful. Any request to listen to equipment is never too much trouble either. The free six year guarantee available on some items is very welcome too. Shopping here has/is always looked forward to.

There product knowledge is first class. The projector arrived when they said it would. Free delivery with a 6 year guarantee. You cant go wrong.

Listened to what I already had and why I was replacing it, also that I had some idea of what I wanted. Directed me to other options that may be better but let me decide and showed me what I had already had in mind, at no time did I feel pressured, merely informed and advised. Once final decision was made, all admin was straightforward, delivery was exactly as planned and installation was simple. Very happy with the product and the service received.

Excellent service from Steve at Romford branch.

My Samsung super dooper TV broke down after 184 days. Because of the process going through Samsung repair I was without a TV. Thanks to Steve at Romford he loaned me a small one so I could continue watching my favourite TV. A regretful thank you to all at Romford store.

Good customer service polite knowledgeable

Honest advice when needed, even when the item was not the most expensive. Listened to my requirements and guided me through the options. Delivery was good as DPD was there chosen service. Also upon receipt of my order I noticed that a cable was missing. The staff were apologetic and arranged one free of charge to arrive next day . Fantastic service and would definitely recommend them.

Excellent customer service , excellent advice received Johal is a real credit to the company. Thank you.

The service in store is always great, super patient and friendly, always willing to help or explain

Never go anywhere else for TV and Audio equipment, staff excellent, prices very competitive and the warranty gives me full confidence.

Staff at Richer Sounds are always incredibly helpful and in my experience very knowledgeable about TV's and HiFi products.

Very helpful staff good product pricing and delivery was first class many thanks

Great service and the guys at Gidea park know there stuff, would highly recommend 👍

Excellent professional service as always.
Friendly staff and helpful advice when selecting suitable product

Was given excellent advise over the telephone from the Romford branch. Decided to buy online and our new tv arrived the following morning. Fantastic!

Great full body sound. The battery life seems bang on. Served by a very knowledgeable team. Got great advice. Super happy with my purchase.

Always the best place to buy your speakers amps and TVs! Excellent staff, great prices and top quality service.

Fast delivery, Great understanding of my needs and perfect solutions

Had difficulty paying because your system was down but was able to pay by debit card so placed my order ok and got excellent delivery service the next day. Having the named day service is very useful, I think you should advertise this more because it makes a big difference. Anyway, thanks Richer Sounds, I must be one of your oldest customers, I used to visit your original London Bridge Walk store in the early 80's and remember being served by Julian Richer so I've bought many things from you over the years. By the way, I'm very pleased with the PM6007 - fabulous amp.
Regards
Steve

First time and last time £2000 out of pocket refused refund.