I used the Sheffield branch and I was delighted with the service. I called three times to make sure I was up to speed with what was best and all the team were great taking time to answer all my ques... See more
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Everything from Richer Sounds always comes with a level of reassurance that you just can’t get anywhere else. The speakers are amazing for the price point. So quick and efficient in coming to the stor... See more
Company replied
I called the Telesales number and was in a queue, which initially was annoying, but got transferred to a shop after a short while. When I explained what I was after the shop assistant proved very help... See more
Company replied
Took our son to introduce him to the beginners world of a decent amp and turntable for his 21st birthday. Alex was extremely knowledgeable and helpful. He set a couple of systems up in the experience... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
130 Whitham Road, S10 2SR, Sheffield, United Kingdom
- 0333 900 0034
4.9
Excellent
2K reviews
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Friendly and knowledgeable staff
Friendly and knowledgeable staff, good prices, well organised shop displays.
July 6, 2026
Reply from Richer Sounds - Sheffield
Thank you for your 5 star review, it’s lovely to read your comments.
Reply from Richer Sounds - Sheffield
Thanks for the positive rating, and for the helpful feedback - this is exactly what we want to achieve!
The Customer Experience team
Reply from Richer Sounds - Sheffield
Thanks for your great feedback and for supporting local business.
Fast delivery of item to store
Fast delivery of item to store. Easy collection. Very pleased with my purchase.
July 5, 2026
Reply from Richer Sounds - Sheffield
Thanks for your great feedback and for supporting local business.
Values customers and delivers excellent…
Values customers and delivers excellent support to assist customers to select the best buy product .
July 4, 2026
Reply from Richer Sounds - Sheffield
Thanks for your feedback, great to read you were happy with our service.
Reply from Richer Sounds - Sheffield
Thanks for your feedback, great to read you were happy with our service.
Excellent service and price
Excellent service and price. Product turned up for in-store collection the next morning as advised.
June 30, 2026
Reply from Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Friendly helpful advice from staff and…
Friendly helpful advice from staff and after sales support
June 25, 2026
Reply from Richer Sounds - Sheffield
Thank you for the lovely feedback, and kind comments on the store colleagues for the pre and post purchase support! We look forward to seeing you again next time, and thanks for supporting local business.
The Customer Experience team
I never shop anywhere else for TV, Hi-Fi.
I've been buying hi-fi, TVs etc from Richer Sounds since the late 70's, You deal with professionals, always get great advice, the best prices and a 6 year warranty you won't find anywhere else. If you have a problem they'll quickly sort it. 10/10.
June 29, 2026
Reply from Richer Sounds - Sheffield
Thank you for your 5 star review, it’s lovely to read your comments.
Purchase and installation of new TV
We had a vague idea as to which TV we wanted, and the salesperson gave us great advice, quickly showing us the model which met all of our criteria. We arranged for the TV to be installed, and Nick was superb, setting up all of the apps and giving us great tips on how to get the best from our new TV.
June 22, 2026
Reply from Richer Sounds - Sheffield
Thank you for your 5 star review!
Reply from Richer Sounds - Sheffield
Thank you for your 5 star review!
Excellent experience buying my first…
Excellent experience buying my first turntable and speakers in teeny year.
Friendly and highly knowledgeable staff.
Would highly recommend dealing with Richer Sound
June 27, 2026
Reply from Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Yet again,faultless service from the…
Yet again,faultless service from the Sheffield branch.Spoke to Olli on the Thursday,he sent me a purchase link to order,and the item was delivered the following morning.Thanks!
June 25, 2026
Reply from Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent all round service
June 25, 2026
Reply from Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Reply from Richer Sounds - Sheffield
Thanks for your kind review, we look forward to your next visit.
friendly and drama free
The price of my item was reduced a few days after I bought it. The friendly staff refunded the balance with zero drama.
June 23, 2026
Reply from Richer Sounds - Sheffield
Thanks for the positive feedback about the store team's no fuss handling of the price drop, which is exactly what was needed. We do hope all is well with the new purchase.
The Customer Experience team
Quick and easy pickup in store
Purchased online, picked up in store. Richer Sounds made it quick and easy.
June 22, 2026
Reply from Richer Sounds - Sheffield
Thank you for your 5 star review, it’s lovely to read your comments.
engaging staff at Sheffield....and…
engaging staff at Sheffield....and complete honesty on some negative information on a product I purchased
June 19, 2026
Reply from Richer Sounds - Sheffield
Thanks for your feedback, great to read you were happy with our service.
Good service.
Ready for collection from the local store the day after I placed the order. No problems.
June 18, 2026
Reply from Richer Sounds - Sheffield
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great experience which is no surprise to me.…
Was sold a product by someone who knew what they were talking about and they did not try to steer me in the direction of the most expensive item. The salesperson was understanding when l had a temporary problem with my payment card. Have bought many products from this shop over the years and will continue to do so.
June 17, 2026
Reply from Richer Sounds - Sheffield
Thanks for your kind review, we look forward to your next visit.
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