Richer Sounds - Weybridge Reviews 

985
TrustScore 5 out of 5

4.9

64 Church Street, KT13 8DL Weybridge, GB


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Rated 5 out of 5 stars

I purchased a sound system from the Weybridge store. Great service and the staff knowledge and insights of the various systems available made it easier to make a more informed choice of which system... See more

Company replied

Rated 5 out of 5 stars

Tom set up the television in the showroom for us to check the picture etc. He repackaged it and provided follow up connection advice. Due to a detail in our previous set up another call to Richer Soun... See more

Company replied

Rated 5 out of 5 stars

It was a great experience purchasing from the very knowledgeable team at the Weybridge store. Speakers and amp were delivered the next day despite being a Saturday. I have been able to call them any t... See more

Company replied

Rated 5 out of 5 stars

Once again, great service from the guys at Richer Sounds, Weybridge. I was looking to replace a LG OLED TV purchased from their Reading branch during Covid lockdown in 2020 and which had developed a s... See more

Company replied


Company details

  1. Hi-fi shop
  2. Electronics Store
  3. TV store

Written by the company

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Contact info

  • 64 Church Street, KT13 8DL, Weybridge, United Kingdom

  • 0333 900 0083

4.9

Excellent

TrustScore 5 out of 5

985 reviews

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4.9

All reviews

(985)

24,620 reviews in the last 12 months

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Rated 5 out of 5 stars

I purchased a sound system from the…

I purchased a sound system from the Weybridge store.
Great service and the staff knowledge and insights of the various systems available made it easier to make a more informed choice of which system to buy.

July 7, 2026
Richer Sounds - Weybridge logo

Reply from Richer Sounds - Weybridge

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 4 out of 5 stars

Fantastic advice & assistance from Tom…

Fantastic advice & assistance from Tom (& Stuart?) in Richer team in Weybridge.
Love the new LG.
Only thing I would say is the sound volume really not great at all. These new thin TVs need to come up with a solution for this.
Or offer an inclusive deal with soundbar?

July 3, 2026
Richer Sounds - Weybridge logo

Reply from Richer Sounds - Weybridge

Thank you for the lovely feedback about the store colleagues! We agree that in a lot of cases the sound on flat screen TV can be lacking, and have a great variety of audio options including sound bars to help customers address this.

There is a deal for a reduced price bar currently, when sold with the TV you bought, and this available up to 14 days after purchase, so please do contact the store on 03339000083 if you'd like to discuss it further.

The Customer Experience team

Rated 5 out of 5 stars

Great service

Great service. Not only did Richer Sounds match a better price they undercut it by £5

July 5, 2026
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Reply from Richer Sounds - Weybridge

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

Really helpful and knowledgeable…

Really helpful and knowledgeable people. Good experience all-round.

April 17, 2026
Richer Sounds - Weybridge logo

Reply from Richer Sounds - Weybridge

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Rated 5 out of 5 stars

Excellent

Service, delivery, price and knowledge of product, all excellent.

June 29, 2026
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Reply from Richer Sounds - Weybridge

Thanks for your 5 star review, we look forward to seeing you again next time

Rated 5 out of 5 stars

Helpful

Helpful, good advice

June 26, 2026
Richer Sounds - Weybridge logo

Reply from Richer Sounds - Weybridge

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

The only company that helped me to…

The only company that helped me to choose the right product and price.
The item was delivered in 24 hours

June 23, 2026
Richer Sounds - Weybridge logo

Reply from Richer Sounds - Weybridge

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Rated 5 out of 5 stars

Tom set up the television in the…

Tom set up the television in the showroom for us to check the picture etc. He repackaged it and provided follow up connection advice. Due to a detail in our previous set up another call to Richer Sounds was needed. Jordan picked up the phone and talked me through the options and suggested the best one which worked perfectly. It resulted in my being able to discard one of the previously used leads and streamline our new set up. Thanks to all at Richer Sounds.

June 19, 2026
Richer Sounds - Weybridge logo

Reply from Richer Sounds - Weybridge

Thank you for your 5 star review!

Rated 5 out of 5 stars

It was a great experience purchasing…

It was a great experience purchasing from the very knowledgeable team at the Weybridge store. Speakers and amp were delivered the next day despite being a Saturday. I have been able to call them any time to get support on the assembling. Would definitely go back for more and recommend others

June 5, 2026
Richer Sounds - Weybridge logo

Reply from Richer Sounds - Weybridge

Thanks for your kind review, we look forward to your next visit.

Rated 5 out of 5 stars

The team at the Weybridge branch are…

The team at the Weybridge branch are absolutely brilliant and were extremely helpful with their demo in audio and went out of their way for excellent customer service and i would highly recommend buying from Richer Sounds as they have the expertise in all the home entertainment.
I would definitely buy from them again and if you’re not happy with any of the products you bought,they exchange and refund as long as it’s within the thirty days period etc.

June 3, 2026
Richer Sounds - Weybridge logo

Reply from Richer Sounds - Weybridge

Thank you for your 5 star review!

Rated 5 out of 5 stars

Excellent Service

As always, you can expect great customer service and advice from the staff at Richer Sounds in Weybridge. Thank you so much.

June 2, 2026
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Reply from Richer Sounds - Weybridge

Thank you for your wonderful feedback

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