RiverHomes Reviews 139

Very pleased with Riverhomes and especially our agent Caroline - precise, very pro-active and reliable. A great partner for the purchase of our property. Flawless transaction - highly recommended

Everyone at the Chiswick branch are friendly and super efficient! Highly recommended

We approached Riverhomes as it was local to the property my wife and I wanted to rent.
From the get go we felt everything was very professional, with quick results.
We had Ines visit our property, a few days after our enquiry, and this was followed up by arranging a photographer etc and having it online in a matter of weeks.
Majority of viewings were done my Caroline, who was faultless - with covid-19 lingering in the air. She ensured all viewings taking place were followed precisely by the government guild-lines. I think there was approx 5/6 viewings before she managed to find us a suitable tenant, who we are very happy with.
All paperwork etc was done instantly, and it’s been a few months since property has been on rent and we have had no issues.

If you are looking to rent or buy, please do speak to Riverhomes, a professional service, ensuring customers satisfaction is number 1.

Neil and Deb

Caroline (and Ines) were really nice, professional and patient throughout our rental process. Always kind and keen to answer any questions and doubts, making the renting process al lot more easier.

We had an excellent experience with Riverhomes. Sue helped us view and rent the right flat we were looking for and both Sue & Beth made sure this stressful process was short and sweet.
They were both pro-active, patient and quick to answer all our questions, and made our transition to our new home as smooth and pleasant as possible.
We would happily recommend them not only as a letting agent but also a property management company - thanks ladies!

Tamir and Beth helped us to find, view and rent a flat in W4. The service offered by them - and all at River Homes - was professional and friendly; every aspect of the procedure was handled with efficiency and an eye to detail. They made the whole process stress-free and we would definitely use River Homes again and recommend them to others.

We were new to the concept of living on a houseboat but seeking just the right combination of boat, location and community. We never would have found our new home without Nigel Day! He was so very patient, anxious to show us many boats, including ones he told us we would not like but that it was important to see all types and locations. He was familiar with all the boats available through Riverhomes, anywhere in London. And when we found the one (which he told us in advance would be the one, as he totally understood our wishes), he arranged for us to meet other residents, and to visit several times before we made an offer. Thank you, Nigel!

I have dealt with Riverhomes over a period of 3 years and found the entire team nothing but professional, helpful and understanding.

When I was searching for a property Phillip and Sue from the Chiswick office took a lot of time to show me many different property's and understand my specific needs. Once I had settle on an apartment they continued to engage both me and the landlord to ensure that everything was set up for my moving in which was a smooth process thanks to the efforts they had put in.

This was a long tenancy so I naturally had dealings with the property management team on several occasions. Annabel and Sarah managed any issues I had with the apartment quickly and efficiently, these included all the normal annual checks and some standout issues such as heating and plumbing problems. I never had to chase, communication was clear and efficient and that was very important to me. The works were always carried out on time and to plan, the team would then always follow up to check the work was satisfactory.

When it came time to end my tenancy, again the team of Erin and Annabel managed my transition in an incredibly professional manner but most importantly they regularly demonstrated care for me and my small children. There was occasions where I would honestly say they went far beyond what could be expected from a property management agency and showed a patience that was both unexpected and very welcome. I faced some challenges, personally, around my departure but Annabel supported me through them in a way that really helped me.

In short, I wouldn't hesitate to recommend Riverhomes as a letting agent or a property management company. The fact they are a family business themselves translates through to their teams who really do go the extra mile to manage the balance between tenants and landlords needs. Personally, I've found this both helpful and refreshing.

At the time (2020) I appreciated the work ethic at river homes and felt secure when I purchased my boat. But since then said boat almost fell apart and it emerged that there were many structural problems that cost a huge amount to fix. The agents were either ignorant and therefore unprofessional about this or downright dishonest. Either way I recommend thinking twice before purchasing a boat from river homes.

We sold our boat in Chelsea Harbour through Riverhomes. I would like to thank Caroline Davidson and Ian for all the hard work and effort they put achieving the successful sale.
In addition to them being helpful, friendly and courteous at all times, I was especially appreciative of how pro-active and problem solving they were.
With the sale of any major asset there are a few daunting moments but they remained positive and supportive throughout. Each used their vast experience to problem solve and contribute toward the best possible outcome.
Caroline, my main contact, kept us up to date and she responded to any query immediately, nothing seemed to be too much trouble.
Thank you.

Thank you to the team at riverhomes in Putney for all their hard work and efficiency during my boat sale. Caroline Davidson was professional, friendly and encouraging throughout and ably backed up by Ian and Ines when required. Highly recommended.

Highly recommended! We have been using Riverhomes for a number of years, they are knowledgable, trustworthy and turn any issues around quickly, when renting out our property in Nine Elms and do a fantastic job.
Anthony and Tim

Recently my flat became vacant and required re-letting. Sue took charge, was very knowledgeable, and gave good advice and guidance on the re-letting. The flat was put on the market and within a couple of days, Sue had found some great tenants, very impressive.
The office manager Beth also provided great and efficient service in sorting out the various documents required for re-letting, and Phil ensures that everything went smoothly with the previous tenant’s departure.
The property maintenance team of Sara and Annabel is also great. They deal with issues quickly and efficiently and if requested can come up with quotes for resolving issues. They have a great selection of suitable “trades’ people”/contractors that can come and undertake any work required. Between tenancies recently, I required some work around two of the windows and the redecorating of the whole flat. Annabel did an excellent job of coordinating the work. The chosen contractors were also good did an excellent job and were clean and tidy ensuring that dustsheets were laid whenever appropriate
As a Landlord I have been with Riverhomes for over 15 years, and they have been very efficient and have always found me quality tenants quickly and efficiently I would highly recommend them as a quality estate agents

I have no hesitation in recommending Riverhomes. We chose to sell our house exclusively through Riverhomes and never regretted the decision or disappointed by the service. They were professional, polite, sensitive, helpful and efficient. Thank you to Phillip, Tamir and the rest of the team.

They were incredibly helpful and quick and getting things done. They informed us every step of the way of what was going and were super friendly too! Definitely recommend!

Agents there are very friendly and always willing to offer help! Fantastic agency and I will recommend it to all my friends!

My wife and I needed a new place to live and it just so happened Caroline had a listing on a nice place by the river in Battersea.
I called the office and that very morning we saw a super flat that was perfect for us.
Caroline and her super team helped us every step of the way to secure our flat.
We were never left not knowing the progress of our new flat!
Thanks Caroline, thanks to your team, and thanks River Homes for a stress free and pleasant experience!
Some people say estate agents are underhanded and untrustworthy...they sure haven't met Caroline and her team
She's the opposite, instilling trust and understanding!
Highly recommend this company!

30 years since I last rented a flat! Sue and Beth at Riverhomes made the process from the initial first viewing to taking occupation very easy. All my questions were answered quickly and clearly. Excellent service.

Many thanks

Paul Guyer

All went well with the sale which was remarkably stress free. Sue Day was highly efficient and professional and the rest of the staff were nice too.

Francis and Phillip at RiverHomes were fantastic. Our sale turned into a saga, with quite a few twists, not always pleasant. Not only were they unstinting in their efforts to sell our house, their support and optimism when the going got a little tough was very much appreciated.
They really helped us at a stressful time, and though estate agents sometimes deservedly get a bad rep, I now understand just how hard the good ones can work.
Many thanks to them and their team.