Horrible. Cant recover my OWN account no matter how hard I try with this support team. AI Doesnt solve an issue only humans can see.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Free Games and Building Games! A virtual world for kids with user-created castles, cars, spaceships, swords, battles, trucks, zombies and awesome destruction. Build, battle, chat, or just hang out online.
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Need to
Need to be 16 to play sell lemons or sum grow a garden Roblox is so ass and ruined
well for starters
well for starters, they released the 3 roblox things, which sadly i cant play with my gf anymore (im 15, shes 16) and now im forced to js talk to her and do nothing instead of doing smth with her. 2nd of all, the age verification is messed up and 3, if i was the owner i would delete all the bad updates and make roblox look like 2018, this was the golden era of roblox and now it looks like shit
I really hate the new update roblox…
I really hate the new update roblox kidsd roblox select update its the worst and i am not gonna play roblox until roblox removes the new update
Updates on Roblox
All these stupid updates have ruined the platform. I genuinely spent so much money on Roblox but because of their new "select" update I don't even go on it anymore. And other people feel the same. I just don't understand why they keep doing these horrid updates when people are having so many problems with them.
Roblox
Roblox, what the legit heck?
I used to absolutely LOVE this game. I mean seriously, this used to be one of the best platforms out there. It was fun, creative, chaotic in a good way, and actually felt like it was made for the players. But somehow, you managed to take something millions of people loved and slowly turn it into a corporate, soulless mess.
You didn’t just ruin the game overnight. You ruined it piece by piece, update by update, bad decision by bad decision. And the worst part is, you act like it’s all for “safety,” “community,” or “improvement,” when it feels painfully obvious that it’s really about PR, money, and keeping your image clean while ignoring the people who actually play the game.
How greedy of a company do you have to be to ruin your own game just so you can look better publicly? You had a platform built by players, creators, and communities, and instead of respecting that, you keep squeezing it for every bit of profit while making everything worse.
Roblox used to feel alive. Now it feels fake, restricted, overcontrolled, and completely out of touch. You took a game that meant something to people and made it feel like a cash machine wearing a kid-friendly mask.
Honestly, it’s embarrassing. You had something special, and instead of protecting it, you sold it out
It's Garbage
Roblox used to be a good platform until they removed classic faces and forced everyone to use a dynamic face. The company only uses Ai because it's cheaper for them. And barely any real people when its moderating, customer service, and face ID. Face ID can be easily faked by a barbie doll, brats doll, or any figurine. This won't help stop preds. And from reports from an Ex-Roblox employee they were told do not ban the predator since they can't afford to lose players.
Horrible use of security
Horrible use of security. Not allowing players to join other new games made by developers that just want to create. Rethink your choices. Screw you.
Of the new 16+ update stop me and my…
Of the new 16+ update stop me and my friends playing our faverioute gamr
This is a socialising game
I haven‘t played for like 4 years now and I‘m geniunely amazed by how badly the game is going. Everything needs to be age verified (by an AI that has been SUED before). A socialising game that doesn‘t permit any socialising. On top of that, the AI doesn‘t even work well and puts people (like me too) in completely different age groups than they actually are. Im impressed of how of terrible of a turn the game that used to be my childhood game has took.
My opinion about roblox's update.
In my opinoin, this game is a multiplayer game where you can play games with your friends and family. It's full with interesting and fun games that you can experience. The downside is that they added a Age restriction. This makes a lot of children can't play their favourite game. Besides, the age verification makes children who is under 12 years old and teenagers above 12 years old can't chat together.
They started adding age restrictions…
They started adding age restrictions wich is stupid for a kids game and now it's not allowing me to play a game I always played. Maybe if they remove these restrictions and stop trying to be more " modern " then it won't flop.
Banned Game
I hate this game I'm so glad my parents banned me from this game. I was spotted by a pred, and I also joined many games with hackers or modders, they ruin the games a lot. I tried to report them, but they won't do a thing! Everyone in the game tried to report and they only do things for the money so flip them and stop playing this game. Also, my brother *The one writing this review* I was also offered something if I just went over to their house, I reported them, but I kept seeing them in some more of my games! AND this age verification thing is stupid I can't even play my favorite games no more! I'm still glad I got kicked off this game by my parents! I would have rated this game 0 stars if I could. All those 5-star reviews are people who are preds or scammers or something.
Umm Roblox I love mmv it’s very fun and…
Umm Roblox I love mmv it’s very fun and yeahhh yall did good I hope u guys have a wonderful day sl thats why I rated u. A lot
❗️Beware of this company❗️
❗️Beware of this company❗️
Do not trust them. Their customer service is just an AI. Do no put money or buy giftcard. Terrible experience, avoid them at all costs!
Before vs After Schlep Incident
Back in my days where before the incident related to catching predators happen, the game was fairly enjoyable and have lots of time with most of the friends I met. But now it feels like Roblox is forcing the update where we don't even asked for, I'm not blaming Schlep for making this situation in Roblox difficult in fact he did the right thing to ensure that in Roblox there's lots of predators out there. But now because of
the age verification makes it difficult for me to play because of how these ai system Roblox created it's incorrect / inaccurate, every time I create a new account just to get away from the age restriction from the game (it's based on my age) just to get Roblox suddenly changed the age again. This game feels like we can't really create friendship in Roblox, more like forcing and ensuring the updates, not the critics Roblox gotten, and I understand it's for safety for children but why using ai when the ai is not even accurate for the age verification by using our age. I'm really disappointed that my third account got the wrong age again today,
This game doesnt care about their players
I would Give 0 stars if i could i got hacked with my Card pinned to the account I tried to contact support for help all i got as a response "we cant do anything couse we dont have proof" while me Saying 3 times then let me send proof and still no response
i was reported for talking to someone…
i was reported for talking to someone and a kid started asking me personal information and reported me for harassment and swearing when he was judging my race and saying, "my race is made of child predators" and afterwards her started hitting on a girl 2-3 years older than him and he called me a predator just for talking to a girl keep in mind im only 13 and he was racial profiling me ROBLOX fix your damn game and actually do shit about this!!
Parental controls and game are ass
The games are, fine and good if you look for them. Games are strangely rated eg, 16+ for mild violence so if your under 18 and want to play an age restricted game you need to ask your parents to accept with requires a credit card or id which is obviously a bad idea. Just let my play piggy intercity.
this game is ass
this game is ass, this is the worst game platform to have ever existed in the history of this planet, delete this platform now and give all our money back, im never letting my kids touch this awful game, this is just garbage
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








