Rock + Run Reviews 795

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

I bought some new Mammut Kento Mountain Boots and used them once on a winter route. The rubber toe cap split immediately on one boot. Rock and Run declined to process a warranty claim despite their a... See more

Rated 5 out of 5 stars

Having spent a lovely week walking in the Lake District, we popped into the impressive showroom on our way home to Wales. I needed some advice on walking boots as mine were no longer waterproof. Ex... See more

Rated 5 out of 5 stars

Great in-store customer service from Nick, who gave us really helpful advice re. sleeping mats. We are so pleased with our mat purchase and the super-lightweight quilt is just fantastic too. Very conv... See more

Rated 5 out of 5 stars

Recently ordered some items, one of which was a compass with unbalanced needle. Customer service was excellent. I emailed late in the evening, first thing next day received email explaining what Rock... See more

Company details

  1. Rock Climbing
  2. Climbing Club
  3. Running Store

Information provided by various external sources

We are an online rock climbing, mountaineering and hill walking equipment shop located in Cumbria UK. We have been in business since 1983, originally as a well known retail outlets in Ambleside and Sheffield. Today our HQ and mail order warehouse is situated at Sandside near Milnthorpe. We welcome personal callers to our warehouse for 'Click and Collect' or if you are in the area, just to say hello. You can find us on Google Maps by using this link http://goo.gl/maps/3bSnM


Contact info

4.0

Great

TrustScore 4 out of 5

795 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service, great prices!

Great service as always, have had a long break from climbing but am happy to see that rock + run are still a fantastic website and provide a great service.

Thanks

January 17, 2014
Unprompted review
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Rated 5 out of 5 stars

Great price, great service

Rock and run had the best price and excellent efficient service with the goods arriving within 48hours of ordering. It wasn 't long before i returned to order more of the same!

January 16, 2014
Unprompted review
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Rated 5 out of 5 stars

Good customer service

Had a delay on 1 of the items i ordered, but was informed on the same day of this and kept updated. Couldnt ask for more, will shop again.

January 13, 2014
Unprompted review
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Rated 5 out of 5 stars

Excellent service all round

I've used Rock+Run before and i have to say that it's been an enjoyable online shopping experience as usual. The website is easy to navigate and the step to follow to checkout are simple. The postage was excellent (Royal Mail first class) and my parcel arrived 3 days after the new working year started (i ordered new years' day 2014). excellent service all round!

January 10, 2014
Unprompted review
Rated 5 out of 5 stars

Great

Brilliant, ordered a rab jacket for £150 off the rrp, never used sage pay before but all went well, as always the delivery wasn't really fast but that's royal mail and I always receive my items late from royal mail, please consider ordering from this great independent company.

January 9, 2014
Unprompted review
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Rated 5 out of 5 stars

Fast Delivery time

Great looking pair of boots at a great price I bought the La Sportiva Trango S Evolution GTX , yet to try them out they felt a lot stiffer than I thought they would be, but very happy with my purchase and I would definitley recomend Rock + Run to buy from.

January 8, 2014
Unprompted review
Rated 5 out of 5 stars

Buy with confidence!

Ordered a Western Mountaineering sleeping bag very nice to talk to over the phone very helpfull and quick delivery if you buy anything from them buy in confidence excellnet shop.

Cheers Mike

January 8, 2014
Unprompted review
Rated 5 out of 5 stars

Good prices great service and information.

They just have really good products at very competitive prices. If your not sure what you want, drop them a bell or email and they will give you some sound advice. Delivery times are quick and your kit is always well packaged. They are my go to outdoor company.

January 7, 2014
Unprompted review

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