Rockstar Games Reviews 

Only a stupid idiot from Rockstars could come up with a time trial on a hill that is absolutely unplayable. They live off our money and constantly make our game unplayable.
The whole Rockstars is a bunch of idiots as well as the people who support Rockstar!!!

They seriously need to do better with their customer support. While I did successfully recover my account and Rockstar eventually brought it back after consistent back and forth messaging it was way too much of a hassle. I'm pretty sure this company makes at least enough money to provide any real customer support and not some automated message.

This has been (ongoing) the worst customer service, I have experienced my whole life.
I have problems cause my account is connected to a non-existent email, I never had.
And every time u write to support, they just send another stupid link to (request ticket)
The cumstomer service needs to fired and stocked up new workers, who know how to handle these things.
Unprofessional money grabbing team.

Been locked out of my rockstar account due to their 2 step verification which they have switched on and locked me out with no way of getting the qr code to use on my authenticator app.

Customer service is useless all bots, my account is compromised, and I can't get it back, due to the two step verification, submitted 16 support tickets, and each time they close it, can't use my current Rockstar titles now and upcoming titles.

Worst support ticket system. They only allow a 2 support tickets for a lifetime. Not that they can see anything anyhow. They can not verify anything about their servers nor can they look into your account and verify any missions or anything you have accomplished. It almost like Rockstar just is about money and not fairness. There is no customer service numbers that I can call and complain either. Is there an attorney for a class action?

These people will rip you off not only that they can be kinda rude not only that u can't even call them when u have serious problems what a joke 😂🤣😂🤣😂🤣😂🤣😂🤣

VERY DISTRUSTING IVE SPENT WELL OVER 500$ IN REAL MONEY BECAUSE I AINT BROKE ON GTA 5 SHARK CARDS AND THESE PEOPLE TREAT U LIKE A DOG RATHER THAN A CUSTOMER WOULD HELP FOR CRAP VERY RUDE PEOPLE I THINK WE NEED TO GET A INVESTIGATION INTO ROCKSTAR GAMES ARE SELF AND REPORT IT TO A LAWYER GET U A CASE GOING THIS IS CRAZY I DISLIKE ROCKSTAR BYE FAR DO NOT SPEND UR MONEY ON THESE SCUM BAGGS

Amazing games, appalling customer service.

My account was hacked in Rockstar, and then I got banned in GTA Online because of that. After that, I started writing to support saying that my account was hacked. In the first ticket, they replied that the punishment was issued correctly. In the second ticket, I explained that I was hacked, but they said I needed to report a hack. The third time, they just wrote to me 'we will reset your password,' even though they didn’t reset it. Their anti-cheat, BattleEye, is the worst thing possible; it can’t detect real cheaters unless they earn a lot, but if a cheater somehow gives you money, you get banned, and also an HWID ban. Support doesn’t want to deal with anything at all. What can I say when one programmer just managed to make it so people get banned for no reason, and it’s impossible to appeal?

I download gta 5 online of money and they say me I need PlayStation plus for entry in the game rokstar and PlayStation are very stupid

So i had an issue with being unable to link my Steam with my Rockstar account. After more than !!!1 WEEK!!! to get a reply, the reply i received was absolutely useless and not even directed towards my problem. For a multi-billion company, this is utterly crazy...

Is not helpful at all with getting my account back. Ive lost my email account and they expect me to know the exact date when I created the account YEARS ago. They also want me to list the nickname that the account has but I dont know it because once again I dont have the account. They have closed over 7 tickets from me already because of "Lack of Information". How can I get the information from an email I no longer have access to.

Customer service is absolutely shocking. My steam account is linked to rockstar via an email address I know longer have access to. Totally forgot to change this when I changed internet providers. Have explained this to rockstar and they refuse to change my steam link to my new email address. Just fob me off and mark the game as solved so can no longer play most my rockstar games on steam. Waste of money and they’re living in the dark ages.

Because of the recent twitch drops i wanted get back to play. it like 8-10years i played the last time and i lost access to my email long ago because it got hacked and im not able to get it back. EA could fix my problem with live support in like 15minutes talking with them.
rockstar give only automated or copy/paste answers and instant close the ticket without even talking with me and tell me what they would need! worst support i ever had! thanks for nothing. never ever again i will buy any rockstar game!

Company banned me no reasons as do not play enterprise edition not play GTA since 23/04/2025 at 10:30pm rubbish customer service 4 time had my hacked did not do anything about it legit game play did not mod on my account
Even my Xbox account been banned

Rockstar give more of you pay more ps4 is not so good as ps5 in weapons and cars also if you have gta5 plus is beter why the game has to be the same you can never win with ps4 dont have hsw Rockstar sucks make the game the same for all players all about the money again

WOW this is best game support service i ever witnessed

i had in 3 years many problems with my gta online account , one time 2023 account got stolen from Modder and support gave me back my beloved gta online account legit level 596.

modders then destroyed or corrupted cloud save 2 times and 1 time some modder destroyed online mode for me completely forcing the game into offline story mode .

everytime the R*support helped me as fast as possible and within couple hours all the problems with my account was solved

Rockstar Games Support is AWESOME very much thank you for Helping me

Hi. I just want to play Grand Theft Auto V. And it says that i can't play, it says. Sorry, we are unable to handle your request at this time. error 1.500.7. And i am about to cry because i spent 30$ just to play. -30$