I was kept informed when my purchase would be delivered arrived in perfect condition well packaged would use this company again.
Company replied
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Company replied
Company details
- Roofing Supply Store
- Construction Equipment Supplier
- Construction Material Wholesaler
- Do-it-Yourself Shop
- Home Improvement Store
Written by the company
Welcome to the roofing supplies & materials superstore! With thousands of roofing products and industry leading customer service, why shop for UK roofing materials, tools and supplies anywhere else? We sell a wide range of roofing products from the leading UK manufacturers in the roofing and construction industry. When you’re looking to buy roofing supplies online, you can rest assured that our great products, competitive prices, quick delivery and excellent customer service ensure your shopping experience is industry leading. We ensure that our roofing supply store is continuously updated with the best, most recent roofing products and materials. When you buy roofing supplies online from us you will be supported by friendly staff with extensive roofing product knowledge and a focus on customer satisfaction. Our mission is to become the leading “one stop” roofing superstore which is capable of supplying all your needs - from roofing materials and accessories to roofing products and tools, we’re the online roofing merchant you’ve been searching for!
Contact info
Units 21-24 Grace Mill Business Park, PL4 0SN, Plymouth, United Kingdom
- 01752 466151
- sales@roofingsuppliesuk.co.uk
- www.roofingsuppliesuk.co.uk
4.4
Excellent
511 reviews
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I’m gonna try and be a bit fair here
I’m gonna try and be a bit fair here, I made my order easy enough online but had zero delivery times sent me, my DPM turned up and was left in the porch which is fine, I had 5 sheets of of cellotex to also be delivered so I called them and spoke to Angus who seemed a nice lad but was about as helpful as a fire guard made of chocolate! He did however promise me I’d get a little notice of what day it’d be delivered…..I didn’t! I received a call off a driver saying he was at my house but to his credit he offered to put it in my garden as I had a lock code for him, he informed me it was wrapped and sealed in plastic so it wouldn’t get wet….it wasn’t, it did! Fortunately I had already set off to get home as I had a bad feeling about it so it was only out for about an hour! Zero correspondence is the reason for the 2 stars which is a shame as price wise they was decent and I did get what I ordered!!
February 7, 2025
Unprompted review
Great service
Great service , kept me informed, product was as described, will use again 👍
December 25, 2024
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Avoid this company
Avoid this company. The employees are dangerous
September 4, 2024
Unprompted review
Reply from Roofing Supplies UK
Trustpilot does now show an order number or that this person is a customer of ours, we believe they have reviewed us mistakenly. Trustpilot reached out to them for more details about their order but they did not reply.
Seamless experience
Product delivered on time and as described. Good communication from the sales team.
August 25, 2024
Brilliant, Fast, Cheap
I saw this company online when searching for an LRS solution for my flat rooves and they have been brilliant. They appear to act as a middleman for supplying stuff to anyone who needs it, cutting out the gatekeeper companies that only sell to trade.
It was a very good choice!
All products were well sourced and very reasonably priced (the trade benefit!), and the majority of items on my list were delivered without issue.
We did have issues with two items on the list. One was simply missed by a third party delivery guy, but then delivered next day. The second, however, I don't know what happened to it, but we suddenly got a notification the day after it was supposed to be delivered and arrived then, instead.
In all cases, Matt B. from the customer services team hounded the companies until they got it sorted. TOP CHAP!
Ordered on the 10th of August, all arrived by 20th of August, 2024.
All in all, excellent service. Thank-you all, especially Matt. :-)
August 10, 2024
Unprompted review
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They did what I asked and what they…
They did what I asked and what they said they would do. Which is rare these days.
June 24, 2024
Good product delivered on time
April 24, 2024
Fast delivery and friendly service.
April 24, 2024
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Service was 5 star and delivery was…
Service was 5 star and delivery was excellent could not fault any thing and Ben in customer services was top notch
April 22, 2024
Unprompted review
The service was very good and the…
The service was very good and the quality of the coping stones was really lovely. We didn't get the 5%discount code as we didn't spend enough but they gave us 10 pounds off as a gesture which was nice. Amber the delivery driver was very nice . I would definitely recommend this company
March 12, 2024
Unprompted review
Fast and reliable service from order to…
Fast and reliable service from order to delivery.
February 23, 2024
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Helpful when I sent a query
Helpful when I sent a query. Order on time and as described
December 27, 2023
Very helpful on the phone and got back…
Very helpful on the phone and got back to me very promptly when I left a message. Really quick delivery, next day both times I ordered.
January 25, 2024
Selling stuff what's not available
Selling stuff what's not available.
Promise delivery and nothing happened.
November 24, 2023
Reply from Roofing Supplies UK
Hi Kris,
Apologies that the product you ordered was out of stock, unfortunately our supplier did not keep us updated on their stock levels on this occasion.
I can see we refunded the order as per your request.
I would love the chance to make this up to you, so if there's anything else we can do for you, please get in touch.
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