I was kept informed when my purchase would be delivered arrived in perfect condition well packaged would use this company again.
Company replied
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Company replied
Company details
- Roofing Supply Store
- Construction Equipment Supplier
- Construction Material Wholesaler
- Do-it-Yourself Shop
- Home Improvement Store
Written by the company
Welcome to the roofing supplies & materials superstore! With thousands of roofing products and industry leading customer service, why shop for UK roofing materials, tools and supplies anywhere else? We sell a wide range of roofing products from the leading UK manufacturers in the roofing and construction industry. When you’re looking to buy roofing supplies online, you can rest assured that our great products, competitive prices, quick delivery and excellent customer service ensure your shopping experience is industry leading. We ensure that our roofing supply store is continuously updated with the best, most recent roofing products and materials. When you buy roofing supplies online from us you will be supported by friendly staff with extensive roofing product knowledge and a focus on customer satisfaction. Our mission is to become the leading “one stop” roofing superstore which is capable of supplying all your needs - from roofing materials and accessories to roofing products and tools, we’re the online roofing merchant you’ve been searching for!
Contact info
Units 21-24 Grace Mill Business Park, PL4 0SN, Plymouth, United Kingdom
- 01752 466151
- sales@roofingsuppliesuk.co.uk
- www.roofingsuppliesuk.co.uk
4.4
Excellent
511 reviews
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The what’s app messaging was really…
The what’s app messaging was really helpful , I was able to find the products I needed and a few simple messages and after the sample arrived we ordered
August 1, 2022
Reply from Roofing Supplies UK
Thanks for the review James, we're glad you like the WhatsApp messaging!
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Return rate was far too much...took 4…
Return rate was far too much...took 4 weeks to arrive...some stones chopped ...dident get an invoice
July 26, 2022
Reply from Roofing Supplies UK
Hi Stephen,
Thank you for review, and I am sorry you felt you received a 1* service.
With regards to the invoice, it is sent to you automatically after placing the order, so it might be worth checking your spam folder.
With regards to the return of the items and the lead time. It does state on the product page that these are on extend lead times and to contact us for a more accurate delivery date, it also mentions they are a made to order product and therefore exclude from our standard returns policy. My colleague investigated a return in order to try and help you. At no point were we informed of any of the coping stones being damaged, if we were informed, we could have sorted this out for you with no issue at all.
I've emailed you twice in order to try and see if I could offer some form of help, but I haven't had a reply.
If you do wish to contact me, feel free to reply to my email or call me on 01752 466151.
Kind regards
Gary
eCommerce Director
Great service
July 6, 2022
Very happy and quick service
July 4, 2022
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Great customer service
Fast, friendly and reliable service , unbeatable prices. Paul and team are very helpful
June 21, 2022
Unprompted review
Reply from Roofing Supplies UK
Thank you for a great review Nathan!
Goods arrived earlier than expected and…
Goods arrived earlier than expected and well wrapped.
June 5, 2022
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Reply from Roofing Supplies UK
Thank you for the review Bryan!
Excellent product
Excellent product, great customer service and speedy dispatch, easy Web site to navigate too.
June 1, 2022
Reply from Roofing Supplies UK
Thank you for the 5* review Simon!
Square Bitumen Shingles, delivered on time at a very competitive cost ;o)
A small order of Square Bitumen Shingles ordered delivered on time in great condition and the delivery costs were very good compared to other suppliers of a similar product
June 1, 2022
Reply from Roofing Supplies UK
Hi Ken,
Thank you for the great review, we're really pleased you are happy with our delivery costs!
Excellent customer service and Product
Excellent customer service and Product, Very Happy Customer…!!!!!!!
May 31, 2022
Reply from Roofing Supplies UK
We're pleased you are a happy customer New, thank you for a great review!
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Please with the quantity of what l…
Please with the quantity of what l purchase notification on a few days delay as out of stock but still received purchase very quickly would use them again 5 star
May 31, 2022
Always on rime and great products
May 2, 2022
Excellent service and quick delivery…
Excellent service and quick delivery would use again
May 1, 2022
Reply from Roofing Supplies UK
Thanks for a great review Andy!
Quick delivery Thank you
April 15, 2022
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I knew exactly what I wanted to finish…
I knew exactly what I wanted to finish my garage roof completely, and Roofing Supplies offered it at a competitive price. Unfortunately, they didn't have what I needed in stock, but offered to "get them in", and carry on with the order. So, I get what I want, but just have to wait a little.
April 12, 2022
Great service
Great service, both on the phone and by email. Very helpful tech and user advice, plus keen on price with quick delivery.
The only down I would add is that they might want to review their delivery partners!
Every single can of product came battered and dented. I don't think this is the fault of Roofing Supplies so happy to give them 5*
April 1, 2022
Unprompted review
Reply from Roofing Supplies UK
Hi David,
Thank you for the 5* review. Really glad to hear you are happy with the pricing and service. We really appreciate the feedback on the couriers as well, we will look into this a bit of further.
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