Easy to navigate webstore with all the top brands are very competitive prices/deals. Easy payment method which lots of these stores struggle with. Super efficient and friendly customer service... See more
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Superb company to deal with. Orders arrive quickly, and e-mails are answered within 24 hours. I have used other companies before but will now only use Room-Aromas, purely because they give... See more
I can’t really rate these guys highly enough. Online sales have always gone well. They regularly discount with exceptional deals. I’ve only ever had one minor problem with a leaky bottle where... See more
I have been using this company for so many years now and they have never once let me down with anything to do with my orders and always reply to any enquiries/questions I’ve emailed to them in the l... See more
Company details
Written by the company
We are the UK's newest supplier of room aromas, poppers. We over almost 50 different brands and plan to expand our range over the next 12 months so we are able to offer our customers a one stop shop for all poppers. We offer safe and secure shopping with same day discreet shipping guaranteed. Our UK distribution center based in the Midlands handles hundreds of orders daily. Click and collect is also available.
Contact info
Unit 44a Padgets Lane, B98 0RD, Redditch, United Kingdom
- 01527790005
- info@room-aromas.co.uk
- www.room-aromas.co.uk
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Easy process of payment
Easy process of payment, quick delivery, discreet packaging and great variety of aromas
Extremely helpful
I can’t really rate these guys highly enough.
Online sales have always gone well.
They regularly discount with exceptional deals.
I’ve only ever had one minor problem with a leaky bottle where they really excelled themselves; Toby in particular. Responded to email out of hours and replaced the item quibble free in pretty good time given that this included a weekend.
Up until this point I’d just been satisfied in a ‘nothing to report’ kind of way but it seemed that they really went the extra mile to make things right.
Delivered on time just as I ordered no…
Delivered on time just as I ordered no problem great service and quality products.
Stock levels low on a lot of products
replace on eitem but otherwise god…
replace on eitem but otherwise god service, cant try it as its sealed so may not be to my liking
Great service great products
It’s great when your partner and you…having a great time
It’s great when your partner and you are getting into it
Good customer service and fast delivery!
Disappointing
wrong order sent out
send replacement bottles without advising beforehand
do not reply to emails quick enough
some bottles leak or are only half full

Reply from Room-Aromas.co.uk
Awful customer service
Awful customer service
In reply to your comment it took you a full month to even try retrieve this order from the sorting office and that was after a dozen phone calls and emails most of which werent replied to. You're lucky you got 1 star!

Reply from Room-Aromas.co.uk
Room Aromas
I have been buying room-aromas from this company and have never has a problem. They have a great range of products so these always something to suit all tastes!!
Postage is fast and parcels are well packed. I always get what I ordered so there have been no 'hiccups' so to speak.
I did have a problem with my password last year as something was wrong with there IT systems but this was soon sorted out so all was OK>
Powerful and reasonable price
Good prices fast efficient shipping and…
Good prices fast efficient shipping and staff. Not much else to say really apart from discount codes once signed up
They never seem to have any stock -- I…
They never seem to have any stock -- I have, unfortunately, had to start buying elsewhere - the website doesn't give clear information on what is available - I used to use them regularly as they are friendly and quick - but they will have to try much harder to win back my custom.
Very good product excellent service…
Very good product excellent service fast delivery
low stock to often Hi
Hi, I have been a satisfied customer of Room-Aromas.co.uk for a few years now, but recently I have noticed that quite a lot of the better aromas seem almost permanently to be unavailable, also my last two orders have been replaced by aromas I didn't order, presumably because the ones I had ordered were out of stock, if it happens again I shall be looking for another supplier.
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