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Rule 28 Reviews 104

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TrustScore 4.5 out of 5

4.4

Sportswear Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent fit and comfort of items like bib shorts, jerseys, and aero socks. Many appreciate the thoughtful design focused on aerodynamic performance and superior fabrics. The delivery service is frequently highlighted as fast and efficient, with many people receiving their orders promptly. Reviewers also commend the exceptional service and communication from the team. However, some customers experienced issues with their orders, including receiving incorrect items or styles. A few people also mentioned that the sizing could be inconsistent, suggesting ordering a size up. There were occasional reports of products, such as aero socks, getting damaged or slipping, and some found certain items to be too tight.

What people talk about most

Product

Customers consistently note positive experiences with product quality and fit. Many reviewers praise the... See more

Quality

Customers generally express satisfaction with the quality of products, highlighting excellent comfort, good... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the super quick delivery and... See more

Service

Reviewers highlight positive aspects of service, frequently praising its professionalism, promptness, and... See more

Order

Users describe ambiguous interactions with order. While some customers found the ordering process easy and... See more

Based on these reviews

Rated 4 out of 5 stars

While their products are great I cannot get in contact with customer support. After wearing their neo aero socks twice the socks got damaged while just taking them off carefully. I've tried to... See more

Company replied

Rated 4 out of 5 stars

Great product, does what it says on the tin. Size chart is a little off, I'd order a size up from what you regularly order. It could be improved by a wider elastic to distribute the pressure over... See more

Rated 4 out of 5 stars

It’s all good, confortable, great to wear, they don’t fall like full aero ones. Just one thing is the packaging can be improved to avoid destroying them just by separate them off…

Rated 4 out of 5 stars

I was sent the wrong style of Tri Suit twice so they lose a Star for that, but the customer service and communication to resolve the issue was impressive and all sorted within 24hours. Also the qualit... See more

Company details

  1. Sportswear Store

Written by the company

Cutting Edge Aerodynamic Cycling Apparel

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

104 reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Compared to the other aero brand

Compared to the other aero brand, rule 28 are far and above in quality. British brand that are better than Rapha and half the price. There is no other brand to go to if your serious about cycling👍👍

July 9, 2025
Unprompted review
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Rated 5 out of 5 stars

Best cycling garment ever purchased.

I’ve been in the bike industry for 30 years and have never worn a garment as technical as the gravel skinsuit. It is beautifully made, fits well and comfortable. The main reason for the purchase is the safety of being able to drink from the bladder while racing and keep both hands on the bars. This alone will take time out of competitors. Reaching down for a bottle or gel in slippery mud over 30kmph can get very sketchy at times. Great product, keep up the good work.

July 27, 2025
Unprompted review
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Rated 5 out of 5 stars

Product review

So far, I like the products I have bought. Socks and Jersey. I haven't had a chance to try the jersey as its a little tighter than I am used to (XL, but I am a bigger but not muscularly buildt ) but the socks are great.

I like to advise given on how to take care of the product as well as Rule 28's touching base to see how I like the product.

July 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service and top quality products…

Great service and top quality products from Rule 28. I dont compete but just want to go faster and be comfortable. And look good of course. R28 ticks all the boxes. Ive had bib shorts, aero socks, overshoes and mitts. All of them fit and feel great. The delivery is always super quick which is great when you want your shiny new kit straight away. The price is also incredible for the performance you get. Ive had a load of other brand stuff and R28 is way up there in terms of quality. I’ve already got friends and brother on to them and they all give the same positive feedback.

June 27, 2025
Unprompted review

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