I've used Russells' on a number of occasions and every time I'm very impressed with the speed they dispatch my order. The items are always well packed and protected, I've never had any problems. Th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I can honestly say, this is the best online service I have experienced sinced moving to Spain with such a quick turn round from order to delivery, it's unbelievable. I'm able to get most things I nee... See more
I have used Russells on a number of occasions, and have nothing but praise for them. Their packaging is second to none, I have so far received nothing damaged. Delivery time, from order to receiving i... See more
The service from Russell's is wonderful , a rapid delivery time from point of order. We've never had any breakages the team pack everything so well. The price point is good compared to other sites, de... See more
Company details
Written by the company
British supermarket in Torrox Costa importing over 2500 lines.
Contact info
Avenida el Faro, 29793, Torrox Costa, Spain
- 674511909
- Shop@russells.es
- www.russells.es
4.9
Excellent
815 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast delivery and all items ordered…
Fast delivery and all items ordered received in excellent condition. Very good packing!
November 5, 2025
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Fantastic store delivering all my…
Fantastic store delivering all my favourite goodies in Spain in a timely manner. Thank you
August 5, 2025
Good service
Parcel arrived quickly and in good order. A treat to be able to get some favourites!
November 4, 2025
Always a positive experience
Always a positive experience, quick service and well packaged.
November 4, 2025
Very fast shipping!
Very fast shipping. Great selection of products. Will be shopping again!
November 3, 2025
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Excellent
Easy to order, quick delivery and everything arrived as expected. Will use again.
November 2, 2025
Happy camper here
Easy-to-order site, reasonable prices and fast delivery. The only disappointment was the absence of the crumpets I ordered. Reimbursement quickly organised although I would have preferred to have the crumpets! Had I been able to, I would have awarded 4.8 stars.
October 31, 2025
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why do I need to avoid frozen do you…
why do I need to avoid frozen do you not have freezer bags?
plus €9,999.0 to deliver ????
very bad start
October 29, 2025
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Very satisfied
Well packed and delivered to drop point very quickly. Very satisfied with the products that are not available near me in Spain
October 7, 2025
Excellent
Excellent! My order came the following day, packaged really well. Website is easy to use, product range is great and all super easy
October 7, 2025
Good selection and prices and packaging…
Good selection and prices and packaging was brilliant
October 5, 2025
Excellent Service
I ordered Yorkshire Gold, and Earl Grey , both wonderful teas. They were packaged well and arrived safely as promised. Thank you.
October 4, 2025
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Nice English selection but sometimes…
Nice English selection but sometimes tins came in not to good condition despite to be very well wrapped... and They run out of things taking really too long to restock. A pity because in general I think they are doing pretty well.
October 3, 2025
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