Great product made even better with excellent customer service. Bought Sahara Patio heater 4 years ago and it recently stopped working. Replacement parts were very fairly priced, but after care and su... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Previously had contacted the company to purchase a replacement part. None in stock at that time but was contacted later and able to buy replacement part. Initially contacted the company as was kept... See more
Company replied
We have the S350 and it cooks as good as it looks, we usually squeeze on enough for a family gathering (10-12) the warming rack is really handy, as are the side trays. I damaged my side trays an... See more
Company replied
We recently opened up our Sahara BBQ after using it last summer, it had all been cleaned down and safely weatherproofed for the winter, however, we noticed that the bamboo trays were unfortunately c... See more
Company replied
Company details
Written by the company
Sahara BBQs are the leading BBQ manufacturers in Ireland, England, Europe, and USA. We are leading the way as wholesale BBQ suppliers providing innovative and quality BBQ products. Discover just how versatile barbecue cooking can be with our delicious and super easy recipes. We offer a wide range of BBQ products including patio heaters, portable BBQs, gas BBQs, portable gas fires, 2 burner plus, 3 burner oak BBQ, and so much more. Are you seeking a handy portable BBQ for on the go, well look no further than our BBQs for cooking on the move. Contact us with any questions that you may have.
Contact info
Creowen Road, A63DX27, Kilcoole, Ireland
- +353 (0)1 2873797
- info@saharabbqs.com
- www.saharabbqs.com
4.6
Excellent
292 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Proud owner of a Sahara X450 BBQ
Well I just want to update my my review from last week regarding delivery of my Sahara X450 BBQ
After speaking to a lovely lady who kept me up dated with the delivery, my BBQ arrived yesterday (Thursday) at 11am. We unpacked and assembled it the instructions were brilliant step by step it took us about two hours (we took our time as we did not want to make any mistakes). And last night we had our first gas bbq it was lovely it was so good we are having another this evening.
I am now the very happy proud owner of a Sahara X450 BBQ.
I would definitely recommend this company once they knew something was wrong they soon sorted it out and I would recommend this lovey BBQ
Thank you so much
April 24, 2026
Unprompted review
Reply from Sahara BBQs
Thank you for your review, we hope you enjoy using your new BBQ
The Sahara Team
Buy Sahara
Instructions easy to follow. Good product. Delivery from Sahara quick also cover fits perfect.
April 14, 2026
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Great quality and perfect match
Products of really good quality. Delivery in time, sooner than expected.
April 15, 2026
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Feels Solid
Ordered the 13kw focus heater to replace a cheap one that lasted hardly a year. Once built, you can tell this is a far better quality product. Everything sturdy and well lined up. The hose is a bit short but just useable. Fired up first time and it chucks a ton of heat our.
April 22, 2026
Unprompted review
Reply from Sahara BBQs
Thank you for your review, we hope you enjoy using your heater
The Sahara Team
Ordered Arke 3 bbq & cover on Monday…
Ordered Arke 3 bbq & cover on Monday 20th late afternoon on my doorstep Wednesday 22nd couldn't be happier 😋
April 22, 2026
Unprompted review
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Everything worked out perfect
Everything worked out perfect. Initially stock was out. Got notification order and item was delivered two days later. Very happy with delivery. Service and product
April 15, 2026
Reply from Sahara BBQs
Thank you for your review
The Sahara Team
Good service when required love the BBQ…
Good service when required love the BBQ use it all year
April 14, 2026
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Customer service was very good and…
Customer service was very good and sorted my problem out straight away with spare parts.
April 13, 2026
Reply from Sahara BBQs
Thank you for your 5 star review. We are happy we were able to help you with the spare parts that you were looking for, and hope you enjoy using your outdoor heater.
The Sahara Team
Just a quick browse on the website…
Just a quick browse on the website selected what I needed for my BBQ and within 4 days my 475 four burner was looking like new with full set of reflectors, warming tray and griddle’s
Thank you
April 13, 2026
Reply from Sahara BBQs
Thank you for your 5 star review. We are glad you got all the parts that you required and hope you enjoy using your bbq.
The Sahara Team
Easy to navigate website for the spares…
Easy to navigate website for the spares and accessories I wanted. Clear information provided about costs involved.
Parts arrived earlier than expected and were packaged well.
April 13, 2026
Reply from Sahara BBQs
Thank you for your 5 star review, we are glad that you found our website easy to access and that you found what you were looking for, we hope you enjoy using the products
The Sahara Team
The advice at Otter Nurseries was great…
The advice at Otter Nurseries was great as was the sales team. Used the BBQ for the first time on Saturday and it was very successful
April 10, 2026
Reply from Sahara BBQs
Thank you for your 5 star review, we hope you enjoy using your bbq
The Sahara Team
Parcel was delivered within the stated…
Parcel was delivered within the stated timeframe
April 12, 2026
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
First class service
First class service, first class product. We are delighted with our BBQ and look forward to any happy years of cooking on it.
March 27, 2026
Reply from Sahara BBQs
Thank you for your 5 star review, we hope you enjoy using your bbq & accessories.
The Sahara Team
Great service, thank you!
Easy ordering and super speedy delivery, what’s not to like! Thank you.
April 12, 2026
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Exactly what I ordered
Exactly what I ordered , late delivery nothing to do with Sahara but caused by the fuel protestors !
April 2, 2026
Reply from Sahara BBQs
Thank you for your 5 star review.
The Sahara Team
Great company to deal with from…
Great company to deal with from barbecue to fire. Quality products.
April 9, 2026
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.