Sahara BBQs Reviews 

292
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and sturdy build of the products, often noting their durability and impressive appearance. Many also highlight the excellent service received, with staff being helpful and responsive to inquiries. People frequently commend the quick and efficient delivery, with orders often arriving promptly and well-packaged. However, some customers also noted occasional issues with delivery, experiencing delays, lack of communication regarding timelines, or even packages being returned. A few other people also felt that some products arrived with minor damage, such as dents or damaged frames, or encountered issues like mould on parts or rust not covered by warranty.

What people talk about most

Product

Customers generally express high satisfaction with the products, frequently praising their quality,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and prompt... See more

Quality

Users describe positive interactions with quality, with many reviewers impressed by the appearance, build... See more

Service

Reviewers mention positive feedback about service, consistently highlighting it as excellent, helpful, and... See more

Order

Consumers find order to be positive, with many reporting that ordering parts online was easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great product made even better with excellent customer service. Bought Sahara Patio heater 4 years ago and it recently stopped working. Replacement parts were very fairly priced, but after care and su... See more

Company replied

Rated 5 out of 5 stars

Previously had contacted the company to purchase a replacement part. None in stock at that time but was contacted later and able to buy replacement part. Initially contacted the company as was kept... See more

Company replied

Rated 5 out of 5 stars

We have the S350 and it cooks as good as it looks, we usually squeeze on enough for a family gathering (10-12) the warming rack is really handy, as are the side trays. I damaged my side trays an... See more

Company replied

Rated 5 out of 5 stars

We recently opened up our Sahara BBQ after using it last summer, it had all been cleaned down and safely weatherproofed for the winter, however, we noticed that the bamboo trays were unfortunately c... See more

Company replied


Company details

  1. Manufacturer

Written by the company

Sahara BBQs are the leading BBQ manufacturers in Ireland, England, Europe, and USA. We are leading the way as wholesale BBQ suppliers providing innovative and quality BBQ products. Discover just how versatile barbecue cooking can be with our delicious and super easy recipes. We offer a wide range of BBQ products including patio heaters, portable BBQs, gas BBQs, portable gas fires, 2 burner plus, 3 burner oak BBQ, and so much more. Are you seeking a handy portable BBQ for on the go, well look no further than our BBQs for cooking on the move. Contact us with any questions that you may have.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

292 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(292)

121 reviews in the last 12 months

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Rated 5 out of 5 stars

Great quality BBQ!

Saw the S350 BBQ in a local garden centre and knew we needed to get one! Easy to order online through the website and I ordered a fitted cover.
It arrived in a huge 50kg box but was fairly easy to assemble by my husband and myself in about 2 hours including getting everything out of the box.
The cover was in the box and is fantastic quality.
Just need some good weather but I know we'll be using it a lot! Great product and service!

April 25, 2026
Sahara BBQs logo

Reply from Sahara BBQs

Thank you for your 5 star review. We hope you enjoy using your new BBQ

The Sahara Team

Rated 5 out of 5 stars

Fast despatch

Fast despatch, excellent service

April 26, 2026
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Reply from Sahara BBQs

Thank you for your 5 star review

The Sahara Team

Rated 5 out of 5 stars

Great BBQ

I am very pleased with the S350 barbecue. I saw the BBQ at a local garden centre and was impressed with the quality and price. The purchase has been wholly satisfactory. The Sahara website is great, the purchase process was straightforward and the delivery by a local pallet company was excellent. The BBQ was easy to build and the accompanying documentation was clearly written. I have tested the BBQ and for the price the quality is exceptional, better in fact than the more expensive model from another company that it replaced. Overall I am very happy with the purchase.

April 28, 2026
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Reply from Sahara BBQs

Thank you for your 5 star review. We hope you enjoy using your new BBQ.

The Sahara Team

Rated 5 out of 5 stars

Beautiful heater

Beautiful heater. Strong, heavy and heats up the whole room.

April 25, 2026
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Reply from Sahara BBQs

Thank you for your review, we hope you enjoy using your new heater

The Sahara Team

Rated 5 out of 5 stars

Excellent service

Excellent service; part ordered was received promptly.

April 28, 2026
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Reply from Sahara BBQs

Thank you for your 5 star review

The Sahara Team

Rated 5 out of 5 stars

Service

Prompt service

April 26, 2026
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Reply from Sahara BBQs

Thank you for your 5 star review

The Sahara Team

Rated 5 out of 5 stars

Great experience

Straightforward to order, delivered within 7 days.
Easy to assemble, took me an hour on my own, clear instructions.
Would highly recommend.

April 26, 2026
Sahara BBQs logo

Reply from Sahara BBQs

Thank you for your 5 star review, we hope you enjoy using your bbq


The Sahara Team

Rated 4 out of 5 stars

3.5 / 5 bbq

Easy to place the order, delivery was as scheduled and the bbq is sturdy and was relatively easy to assemble

April 25, 2026
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Reply from Sahara BBQs

Thank you for your review, we hope you enjoy using your bbq

The Sahara Team

Rated 1 out of 5 stars

The 10 year warranty is not all that is…

The 10 year warranty is not all that is expected. Having had rust issues with my BBQ which I purchased SOME 5 years ago I have been told that unless the rust shows holes and in my opinion I understand is now unserviceable then the warranty does not cover it. All I would advise is keep a wide berth.

April 30, 2026
Unprompted review
Rated 5 out of 5 stars

Good value BBQ with prompt support

Good value BBQ purchased a couple of years ago. Purchased some new accessories and were delivered promptly. I like the fact that they are produced locally.

April 14, 2026
Sahara BBQs logo

Reply from Sahara BBQs

Thank you for your 5 star review

The Sahara Team

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