I placed an order almost four weeks ago, and while the package arrived in my country, I hadn't received any updates since then. I reached out to the company, and they responded with an incredibly kin... See more
Company replied
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I placed an order almost four weeks ago, and while the package arrived in my country, I hadn't received any updates since then. I reached out to the company, and they responded with an incredibly kin... See more
Company replied
11/29/24 UPDATE---》 I need to change my review, I did end up getting my product and the customer service is amazing. They reached out to me right away. Kept in contact to assure I recieved my pro... See more
Company replied
Highly recommend using Salon Wholesale as the Customer Service was Absolutely 5 Star !!!! Danielle answered the phone when I called with a query …. She went the extra 9 yards to fulfill my orde... See more
Company replied
Product ordered and paid for on 5th December. To date no sign of my goods. Overall poor communication from merchant. I had to ask them for the tracking number, which oddly shows no further progress th... See more
SalonWholesale.com boasts the biggest names in beauty at pocket-friendly prices.
United Kingdom
Clipper guard fits perfectly and works great so far!
My order arrived quickly. Their selection is large. I found a color I had trouble finding anywhere else. Prices are competitive. Will definitely purchase from them again.
Always fast shipping. Genuine products at a good price. I am very happy and I will continue to order from them.
Product arrived to me in Ontario Canada in tact and on time . Happy.
I found an Italian after-shave product that is difficult to find here in the United States. It was shipped promptly and the cost was comparable to purchasing it in a store. I am happy with the customer experience and recommend Salon to others.
I still haven’t received my product that was ordered weeks ago. Zero communication regarding the order. I’ve tried emailing, calling & using the chat feature to get an update.
Great prices and the product arrived quickly and just as described. Thanks!
Everything I needed and super speedy delivery. Thank you
Disgustingly awful. Placed an order with Salon Wholesale, cleared in Paypal, messaged Salon Wholesale to ask why order was not sent. Salon Wholesale lied and said the order failed in Paypal. This obviously not being the case, I opened a Paypal dispute and I informed Salon Wholesale we would be doing this. Salon Wholesale responded back with that they didn't understand what I was talking about - I really would love to provide the proof on here! The Paypal case is open and has been escalated to Paypal for resolution. I HAVE reported Salon Wholesale to Fraud Action as I'm deeply concerned about their business practices.
UPDATE: Salon Wholesale decided to bother speaking to Paypal AFTER all of this and when they saw the review, but Salon Wholesale have still failed miserably at the very simple of task of refunding me. Well if Salon Wholesale can't figure out they've been paid, I doubt they're able to figure out where the refund button is. Apparently, Salon Wholesale have lots of time on their hands to report reviews!
FURTHER UPDATE: Paypal closed the case in my favour, which we knew was going to happen! Apparently, Paypal sent the payment as an eCheque and Salon Wholesale doesn't know what an eCheque is! Paypal makes payments eCheques when the payment is high risk, Paypal clearly know what's going on here - I imagine Salon Wholesale are about to have lots of experience with eCheques now. FYI for anyone posting a review against them on here, they like to report it as a review that was not meant for them. It makes you wonder exactly how many negatives they've had moved... just think of that if you intend to place an order, be wise spend your money elsewhere!
Received goods but had been previously used. Contacted them for refund and they said there was nothing wrong with them . I sent photos
I really like this online store where I buy hair care products. Best prices, fast delivery.
Well packaged and great product that arrived promptly. Thanks!
I placed my order 18 days ago and have still not received it. When I asked for a refund they told me it hasn’t shipped yet and that it takes a very long time because it’s not their product, they just drop ship it from somewhere else. They won’t refund without me paying for return shipping after I receive the item - who knows how much longer it will take to get here, they can’t track it because it’s coming from somewhere else. Lots of sketchy reviews, I wonder if they’re real people or if trust pilot is just a scam website. Why take down google reviews?
Very fast service and packaged well. Thank you will use you again .
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