I placed an order almost four weeks ago, and while the package arrived in my country, I hadn't received any updates since then. I reached out to the company, and they responded with an incredibly kin... See more
Company replied
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I placed an order almost four weeks ago, and while the package arrived in my country, I hadn't received any updates since then. I reached out to the company, and they responded with an incredibly kin... See more
Company replied
11/29/24 UPDATE---》 I need to change my review, I did end up getting my product and the customer service is amazing. They reached out to me right away. Kept in contact to assure I recieved my pro... See more
Company replied
Highly recommend using Salon Wholesale as the Customer Service was Absolutely 5 Star !!!! Danielle answered the phone when I called with a query …. She went the extra 9 yards to fulfill my orde... See more
Company replied
Product ordered and paid for on 5th December. To date no sign of my goods. Overall poor communication from merchant. I had to ask them for the tracking number, which oddly shows no further progress th... See more
SalonWholesale.com boasts the biggest names in beauty at pocket-friendly prices.
United Kingdom
I ordered a 1500ml bottle of L’Oréal Serie Expert silver shampoo and was really happy when my package arrived. That was until I opened the package to find more shampoo on the package than in the actual bottle. After contacting the company and explaining the situation I was given a refund. Given that this would mean I’d have to wait for the money to come back into my account and make another order elsewhere, I told the company that I’d rather have a new bottle sent out. I then received a phone call from David who I can only praise for his excellent customer service skills! Even though the product was sold out David quickly arranged for two smaller bottles as opposed to one larger bottle to be sent out the next morning for which I am very grateful. I would like to praise David’s efforts to resolve the situation and inform Salon Wholesale that David from customer service is a credit to the company!! Thank you David... from me and my soon-to-be silver hair, minus the brassiness

Reply from Salon Wholesale
I was skeptical about using this website but I decided to give it a go because of the great prices. I didn’t receive a confirmation email with my purchase which I thought was sketchy. I paid for next day delivery and my item arrived next day, item was as described. I will use this website again.
Excellent products, good price and brilliant customer service!
Love this site. Orders are easy to make and delivery is quick without any holdups 🙂
Arrived much quicker than I expected based on other reviews. Happy with it.
everything was as expected and came reasonably fast
This is the second time I've ordered products from Salon Wholesale, and they shipped quickly and arrived in perfect condition.
Straightforward ordering, then speedy delivery, couldn’t ask for more, thank you.
I never received my order, so I'm absolutely fed up. So i couldn't recommend Salon Wholesale to anyone,
Items arrived as promised and carefully packaged. I would happily recommend. Thankyou
Love the product and despite delivery delay I was offered a refund or new product, very generous
Product was good and cheap. Unfortunately, took over a month to arrive. In fairness, that is probably Brexit driven but still, frustrating nonetheless
Efficient service product really good for my hair and very reasonable price
Package and shipping was great. Product was even better, good quality and price. Love it!! Will order again when restocked. Thanks!
I used this clipper charger for one day, Now it doesn't work. The connection faulty, doesn't charger. Not happy.

Reply from Salon Wholesale
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