SBL couriers Reviews 

164
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the delivery service, often highlighting polite, helpful drivers and timely arrivals. Employees frequently describe a supportive work environment, praising management, fair treatment, good pay, and flexibility. However, some customers experienced significant delivery issues, such as non-existent next-day services, missing items, or drivers showing a lack of courtesy and causing damage. A few other people also found contacting the company difficult, with calls and emails often going unanswered. Furthermore, several reviewers, particularly employees, reported problems with payment, including issues with pay calculations and charges for deposits.

What people talk about most

Staff

Reviewers highlight ambiguous aspects of staff, with some customers praising the politeness and helpfulness... See more

Delivery service

Consumers find delivery service to be ambiguous, with some reviewers expressing satisfaction with timely and... See more

Service

Customers consistently note ambiguous experiences with service, with some reviewers expressing extreme... See more

Payment

Reviewers mention negative feedback about payment, with many describing it as a company where they earned... See more

Customer communications

Users describe negative interactions with contact, with many reporting difficulties reaching the company by... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Heard good reports in respect to their deliveries but omg twice today nearly been run off the road and had one so close behind on a dark winding country lane we could have had a chat. Presume they’... See more

Rated 1 out of 5 stars

Disgusting company. You will be leaving the depot 12 hours later, they will charge you ridiculous things, will no pay you what its own, heavy lifting to unreasonable places, will block all their... See more

Rated 1 out of 5 stars

SBL has been subcontracted by FEDEx in the Bath / Bristol area to deliver parcels. I run a business and since SBL have taken over the service has become appalling. Next day delivery has been non exist... See more

Rated 1 out of 5 stars

I think this company has partnered with ArrowXL. My delivery from ArrowXL never turned up, a week later this van turns up with my items - damaged. Just going to stick company’s who have there own deli... See more


2.8

Average

TrustScore 3 out of 5

164 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 6% of negative reviews

Typically replies within 24 hours

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2.8

All reviews

(164)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

I've worked for many courier companies…

I've worked for many courier companies and SBL couriers are currently the better ones to work for and pay is better than the others I've worked for .
My manager is fantastic a true professional any reported issues on the road I know they will get sorted. I've never had any issues getting payed. So far so good

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

I am working in SBL for more then 6…

I am working in SBL for more then 6 years now and I must admit that I am enjoying it, Flexible working days and great rate of pay for the job, highly recommending this DSP as been working with others in the past and nothing is close to what SBL is offering.

May 20, 2023
Unprompted review
Rated 5 out of 5 stars

The Managers Emil and Robert are always…

The Managers Emil and Robert are always ready to help and provide work opportunities to make extra money , plus Sbl always make an effort when sometimes there are damages in the van they provide to repay the damages in instalments which help me to have more money at end of the week 😁

January 20, 2024
Unprompted review
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Rated 1 out of 5 stars

Company full of crocks.

Company full of crocks.
They overcharge you for anything
Block ur money without a warning even if you followed the procedures to report an accident.

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

I’m working for the SBL for almost 5…

I’m working for the SBL for almost 5 years. I’m happy working together. There is a complex system which is working very good. Every payment is on time. Possibility to work for different sites in the UK.

May 19, 2024
Unprompted review
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Rated 5 out of 5 stars

SBL Couriers

Having worked at SBL Couriers for nearly two years, I can confidently say this is an outstanding organization. The company not only excels in providing top-tier logistics services but also creates a supportive and motivating work environment for its employees.
SBL Couriers is renowned for its commitment to excellence and customer satisfaction.
One of the most impressive aspects is the company's dedication to innovation and continuous improvement.
The work culture at SBL Couriers is exceptional. The leadership team is approachable and supportive, fostering an atmosphere of collaboration and respect.
I am proud to be part of the SBL Couriers team and highly recommend their services to anyone seeking reliable and professional logistics solutions.

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great company to work for!

Great company to work for!
I am working with Sbl for the last 3 years.
It is one of the oldest and most trusted Amazon providers. I was always paid on time and I never had issues or bad experience with my relations with Sbl.

May 19, 2024
Unprompted review

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