I actually didnt believe i would get the real perfumes but you know what i am shocked and in love. Perfumes do come in damaged boxes but sooo what we need whats inside not the box. I cant wait to get... See more
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Review summary
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Reviews shaping this summary
Checked out scent outlet after reading about it. Will never buy perfume from anywhere else again. Managed to buy all my Christmas presents for a fraction of price from the high street or other online... See more
Company replied
I don't know what I was expecting from my first order when it said damaged packaging. I thought they might be loose bottles, but most were perfect, with seals. I have discovered some new favourites th... See more
Company replied
Amazing customer service! Ordered these items yesterday at 5.19pm and received them today at 2.40pm. Order was perfect and I’m very impressed by them. I’d read some reviews that weren’t great but deci... See more
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Company details
Written by the company
Scent Outlet is your backstage pass to the planet’s A-list fragrances at fabulous prices if you dont mind a bruised, torn cellophane, incorrect engraving, a dinged corner, a shelf tumbled box.... Retailers ditch ’em, we rescue ’em, the planet breathes easier this way, less waste, and more importantly. . .You bank the savings! This is Fresh-dated stock from the brands you love and brag about, usually damaged on transit and can't be sold at retail so it comes straight to us and we pass on the discount. We've had thousands of buyers over the years, 98.5 % of them positive, grinning ear-to-ear; if you’re the rare frowner and we've made a genuine mistake, we have a full-time customer service support squad to makes it right, fast. Free UK delivery over £40, absolutely no fakes full authenticity guarantee on every product.
Contact info
Fragrance quarters, Trafford Park, Manchester, M17 1LE, Manchester, United Kingdom
- 0161 541 8000
- CustomerService@scent-outlet.com
- www.scent-outlet.com
Your backstage pass to Fragrance
4.2
Great
276 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 26% of negative reviews
Typically replies within 2 weeks
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Items arrived promptly as promised will…
Items arrived promptly as promised will definitely use this service again and recommend.
May 4, 2026
Really good..
May 16, 2026
…refund
ordered perfum out off stock but still took money thought it would be a nightmare trying to get a refund but 3 emails later and i got a refund so well done scent outlet
May 8, 2026
Amazing service & exactly as described 👏
Amazing service exactly as described & gorgeous fragrances
May 13, 2026
Cheap price and excellent delivery
Bought a perfume at very reduced price. It didn't have cellophane but still came in a box and original product. Would definitely use this company in the future
May 15, 2026
Very good choice of fragrances and at…
Very good choice of fragrances and at an affordable price. I came across this company last year and bought something for myself, was so happy I have since bought more perfumes for my daughters. X
May 14, 2026
Great value for the prices
Great value for the prices. I bought some with damaged boxes and there was very little wrong, just a squashed corner. Have bought 7 items and will definitely be buying more. Delivery was very fast too.
May 10, 2026
Brilliant price
Brilliant price. The only 'imperfection' was cellophane was slightly open, easily fixed with a pinch of tape! Brilliant. Very happy.
May 8, 2026
I actually didnt believe i would get…
I actually didnt believe i would get the real perfumes but you know what i am shocked and in love. Perfumes do come in damaged boxes but sooo what we need whats inside not the box. I cant wait to get more perfumes at a discounted price.
May 5, 2026
quick delivery and good price
April 25, 2026
Easy to navigate website & speedy…
Easy to navigate website & speedy delivery. Great bargains as well.
May 2, 2026
Excellent products
Excellent products. The perfumes are all intact and make fantastic presents for people and a greatly reduced price.
May 1, 2026
Avoid this company
Avoid this company, sent out a visibly disgusting unusable child’s fragrance. I email them with clear images showing how disgusting it is with floating bits and liquid being extremely cloudy and they request I return it, having me print off an invoice? Not sure why.. pay for packaging to send back in, all for the sake of a £5 child’s fragrance. Keep the money you lot clearly need it.. they clearly don’t quality check their stuff prior to shipping. Going off a 3rd of their reviews it all seems to be a similar theme, please don’t put any money into these scumbags pockets.
EDIT:
The other fragrance which I’d ordered must also be out of date as well as it stinks of cat urine. Please don’t buy anything from these lot save yourselves the hassle.
May 7, 2026
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