SC Furniture Ltd Reviews 

291
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptional service, noting that staff members are always extremely polite, helpful, and ready to assist with any questions before purchasing. Buyers appreciate the fast and efficient delivery process, with delivery teams often assembling the purchased items and removing all packaging cleanly. The furniture itself is widely described by customers as beautiful, exceptionally well-made, and supremely comfortable for everyday relaxation. However, some people mentioned experiencing a few minor drawbacks, such as slight color discrepancies between online photos and actual delivered items or occasional manufacturing flaws.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting that items arrive quickly and on... See more

Product

Customers expressed great satisfaction with the product, praising the comfortable seating, beautiful... See more

Service

Reviewers highlight positive aspects of service, consistently praising the friendly, helpful staff and the... See more

Quality

Consumers find quality to be a great source of satisfaction, frequently praising the comfortable and... See more

Staff

Clients share positive opinions on staff, frequently praising friendly and professional team members who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

SC Furniture offered first class service. We purchased a grey leather sofa and chair through Amazon, which normally I would not purchase without seeing/checking in the flesh. SC Furniture informed us... See more

Company replied

Rated 5 out of 5 stars

Great communication by the salesman. Took my call, reassured me by taking measurements of the new corner sofa to ensure it would fit in my narrow door opening. Pleasant small company to work with an... See more

Company replied

Rated 5 out of 5 stars

Brilliant from ordering to delivery. Amazing quality and fabulous price! Can't rate this company enough. Had a leather sample first as was expecting thin leather..not at all, really great experience.... See more

Company replied

Rated 5 out of 5 stars

I buy most items on line but never on an item such as a leather suite and chairs without checking comfort etc. I must admit i did check the online reviews from other customers which gave me the... See more

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Bed Shop
  4. Bedding Store
  5. Bedroom Furniture Store
  6. Carpet Store
  7. Living Room Furniture Store

Written by the company

Welcome to the online shop for SC Furniture, offering quality home furniture online or at our store in Kidderminster, near Worcester. You are sure to buy with confidence, we pride ourselves on price and more importantly quality. Our policy of offering and excellent choice of home furniture, value for money and customer service has given us a great reputation for sales and efficiency. We are also retailers of all household bedding that have been retailing bed linen across the country for nearly 20 years, we have our own family run business in Kidderminster where all our bed linen is hand made to order. We specialise in made to measure orders for Caravans, Motor Homes, Boats, Camper Vans, Trucks and all home bedding. Over the years we have been trading, we have built up a fantastic reputation for very competitive prices, service and more importantly quality! Feedback from our online buyers as well as our local customers in Kidderminster show us we are a company to trust.


Contact info

4.8

Excellent

TrustScore 5 out of 5

291 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

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4.8

All reviews

(291)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service once again

Great service once again, have used them before and will use them next time. 2 leather recliner sofas delivered within days of purchase.
Delivery guys were sound and polite.
Great price great service thank you

February 2, 2026
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Reply from SC Furniture Ltd

Thank you so much for your lovely feedback. We’re delighted to hear you’ve had great service once again and that you chose to shop with us before and will do so in the future. We’re glad your two leather recliner sofas were delivered within just a few days of purchase, and it’s great to know the delivery team were polite and helpful.

We really appreciate your kind words — great price and great service is exactly what we aim for. Thank you for your continued support

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Rated 5 out of 5 stars

The service was good

The service was good. Communication was efficient and informative. Delivery was on time.

January 27, 2026
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Reply from SC Furniture Ltd

Thank you for your feedback. We’re really pleased to hear that the service was good, the communication was clear and helpful, and that your delivery arrived on time.

Rated 5 out of 5 stars

Received delivery of my 3 piece suite…

Received delivery of my 3 piece suite on Saturday 14th February, WOW what a lovely suite and very well made and so comfortable.
Would highly recommend this furniture company, communication was excellent and everything went smoothly even the delivery guys did a good job from start to finish.

February 14, 2026
Unprompted review
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Reply from SC Furniture Ltd

Thank you so much for your wonderful feedback. We’re delighted to hear you’re so pleased with your new 3‑piece suite — it’s great to know you found it beautifully made, comfortable, and worth the wait. We’re also glad the communication and delivery process went smoothly from start to finish. Your recommendation truly means a lot

Rated 5 out of 5 stars

Excellent old school service from start…

Excellent old school service from start to finish, no pushy sales techniques just honesty. Kindness and respect. Second time I have been back and I will definitely recommend to others. A breath of fresh air.

February 12, 2026
Unprompted review
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Reply from SC Furniture Ltd

Thank you so much for your wonderful feedback. It’s great to hear you experienced genuine, old‑school service with honesty, kindness, and no pressure. We’re delighted to have you return for a second time, and your recommendation truly means a lot. Hearing that we’re a ‘breath of fresh air’ makes our day

Rated 5 out of 5 stars

Great service

Great service, had a slight problem with a recliner purchased may 2025, very fast attention, collected this morning, delivered back three hours later fixed and lovely again.smashing guys too.Highly recommend 🙂

February 11, 2026
Unprompted review
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Reply from SC Furniture Ltd

Thank you so much for your lovely feedback. I’m delighted to hear the team were able to sort your recliner so quickly and get it back to you looking perfect again. They’ll be thrilled to know their hard work and friendliness made such a positive impression. We really appreciate your recommendation and your support.

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Rated 5 out of 5 stars

Excellent

The company were excellent to deal with. The sofa arrived this morning and looks really good quality.

January 23, 2026
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Reply from SC Furniture Ltd

Thank you so much for your lovely feedback. We're delighted to hear that you found our service excellent and that your new sofa has arrived safely and looks great. We hope you enjoy it for many years to come. If you ever need anything else, we're always here to help.

Rated 5 out of 5 stars

Great service received from this…

Great service received from this company. I was looking for a black sofa but they had sold out and John suggested the dark grey one, great suggestion.

From pre order to delivery, everything went smoothly and we were kept up to date with delivery.

The courier was excellent too, with communication up to delivery, unpacking and assembling the sofa.

January 18, 2026
Unprompted review
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Reply from SC Furniture Ltd

Thank you so much for your lovely feedback. We’re delighted to hear that John’s recommendation worked out perfectly and that the dark grey sofa was a great alternative. It’s wonderful to know the whole process — from pre‑order to delivery — went smoothly and that you felt well‑informed throughout. We’re also really pleased the courier team provided such excellent service with communication, unpacking and assembly. Your comments mean a lot to us.

Rated 5 out of 5 stars

Great service shame I didn't get my…

Great service shame I didn't get my foot stool cause it's out of stock hopefully they will phone when it's back in stock

December 31, 2025
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Reply from SC Furniture Ltd

Thank you for sharing your feedback. We’re really glad to hear you were happy with the service, and we completely understand the disappointment of the footstool being out of stock. Our team will be in touch as soon as it becomes available again, and we appreciate your patience in the meantime.

Rated 5 out of 5 stars

Great sofa, great price

My sofa arrived tonight, it’s just what I wanted and great quality for the price. The customer service was also excellent throughout.

January 14, 2026
Unprompted review
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Reply from SC Furniture Ltd

Thank you so much for sharing your experience. It’s wonderful to hear that your sofa is exactly what you were hoping for and that the quality has lived up to expectations. We’re also really pleased that you felt supported by our team throughout the process — that means a lot to us.

Your feedback is truly appreciated, and we hope you enjoy your new sofa for many years to come.

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Rated 5 out of 5 stars

A very helpful service at a very busy…

A very helpful service at a very busy time of year with updates regarding delivery being given as promised.
The furniture we purchased was installed by the delivery team and we're very happy with all aspects of the service from SC Furniture.
Thanks to all involved!

January 11, 2026
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Reply from SC Furniture Ltd

Thank you so much for your wonderful review. We’re delighted to hear that our team was able to support you smoothly during such a busy time of year. It’s great to know the delivery updates and installation met your expectations and that you’re happy with your new furniture.

We truly appreciate your kind words and your custom. Thanks again from everyone at SC Furniture.

Rated 5 out of 5 stars

Excellent service

Excellent service, quick delivery

December 7, 2025
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Reply from SC Furniture Ltd

Thank you so much for your kind words! We’re thrilled to hear that you found our team helpful and that we could deliver promptly. We really appreciate your recommendation and support!

Rated 5 out of 5 stars

Love my new suite (burgundy Highbury))

Excellent service. Helpful, friendly staff when speaking on telephone. Short delivery time. Delivery fast and efficient. Would recommend this company to any of my friends and family.

Excellent quality furniture at an extremely good price.

November 28, 2025
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Reply from SC Furniture Ltd

Thank you for your wonderful feedback! We’re so pleased to hear that our team was helpful and friendly when you called and that your order arrived quickly and efficiently. It’s fantastic to know you’re happy with the quality of the furniture and the value for money.
Your recommendation means a lot to us, and we look forward to serving you, your friends, and family again in the future.

Rated 5 out of 5 stars

drop leaf table

Good quality furniture. Delivered on time Very pleased

November 20, 2025
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Reply from SC Furniture Ltd

Thank you for your kind words! We're delighted to hear that you’re pleased with the quality of our furniture and the timely delivery. Your satisfaction means a lot to us, and we look forward to serving you again

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Rated 5 out of 5 stars

Everything has been perfect thus far…

Everything has been perfect thus far highly recommended.

November 12, 2025
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Reply from SC Furniture Ltd

Thank you so much for your kind words! We’re thrilled to hear everything has been perfect for you and truly appreciate your recommendation. Your support means the world to us, and we look forward to continuing to provide you with the best experience possible.

Rated 5 out of 5 stars

sc furniture is a very good company

sc furniture is a very good company. brothers john and scott are so helpful the customer service is excellent. they went to great lengths to help with my choices.after me pestering them with calls asking lots of things the three piece suite arrived on time and is just what we want. colin

October 17, 2025
Unprompted review
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Reply from SC Furniture Ltd

Thank you, Colin, for your kind words! We’re delighted you found our customer service helpful and that John and Scott could assist with your choices. It’s great to hear the three-piece suite arrived on time and is exactly what you wanted. We truly appreciate your support and look forward to helping you again in the future.

Rated 5 out of 5 stars

Great easy gliders

These sliders have made our lives so much easier, we're in our late 70's we've put them under 2 seater recliner's and we can move them about so easily, fast delivery and value for money

October 23, 2025
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Reply from SC Furniture Ltd

Thank you so much for sharing your experience! We're delighted to hear the sliders have made moving your recliners effortless and convenient. It’s great to know they’ve brought real value and ease to your home, and we’re glad the delivery met your expectations too. Your kind words mean a lot to us!

Rated 5 out of 5 stars

Delivered quickly and efficiently

Delivered quickly and efficiently, sofa as looked online - was a little nervous having not sat on it, but really happy with it now it’s here!

October 23, 2025
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Reply from SC Furniture Ltd

"Thank you so much for your kind words! We're thrilled to hear your sofa arrived quickly and lived up to your expectations. It’s always a leap of faith ordering without trying it first, so we’re delighted you’re happy with your choice. "

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Rated 5 out of 5 stars

I have used this company many times

I have used this company many times. They have fantastic prices, delivery is quick and all the staff are friendly and helpful.

October 9, 2025
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Reply from SC Furniture Ltd

"Thank you for your continued support! We're so pleased to hear you've had consistently great experiences with us. It means the world to know you value our prices, speedy delivery, and friendly team. We look forward to serving you again soon!"

Rated 5 out of 5 stars

Brilliant, just perfect

Brilliant from ordering to delivery. Amazing quality and fabulous price! Can't rate this company enough. Had a leather sample first as was expecting thin leather..not at all, really great experience. Family business which has only recently gone online. The quality and workmanship is superb. Read the reviews and took the plunge and so very glad I did. A big well done for SC Furniture for keeping quality high and prices affordable. Will recommend over and over

October 17, 2025
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Reply from SC Furniture Ltd

Thank you so much for your incredible feedback! We’re absolutely thrilled that your experience with SC Furniture was such a positive one—from the leather sample to delivery. As a family-run business, it means the world to us to hear that our quality, pricing, and service made a real impact. We’re so grateful you took the plunge and trusted us. Your recommendation and support truly keep us going

Rated 4 out of 5 stars

You had what I was looking for

You had what I was looking for , competitive price , and delivery was free of charge , arrived in a fair amount of time.

October 1, 2025
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Reply from SC Furniture Ltd

Thanks so much for your kind words! We're delighted to hear that you found exactly what you were looking for at a competitive price—and that the free delivery and timely arrival added to your satisfaction. We really appreciate you taking the time to share your experience!

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