SC Furniture Ltd Reviews 

292
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the exceptional service, noting that staff members are always extremely polite, helpful, and ready to assist with any questions before purchasing. Buyers appreciate the fast and efficient delivery process, with delivery teams often assembling the purchased items and removing all packaging cleanly. The furniture itself is widely described by customers as beautiful, exceptionally well-made, and supremely comfortable for everyday relaxation. However, some people mentioned experiencing a few minor drawbacks, such as slight color discrepancies between online photos and actual delivered items or occasional manufacturing flaws.

What people talk about most

Delivery service

People report positive experiences with delivery service, highlighting that items arrive quickly and on... See more

Product

Customers expressed great satisfaction with the product, praising the comfortable seating, beautiful... See more

Service

Reviewers highlight positive aspects of service, consistently praising the friendly, helpful staff and the... See more

Quality

Consumers find quality to be a great source of satisfaction, frequently praising the comfortable and... See more

Staff

Clients share positive opinions on staff, frequently praising friendly and professional team members who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

SC Furniture offered first class service. We purchased a grey leather sofa and chair through Amazon, which normally I would not purchase without seeing/checking in the flesh. SC Furniture informed us... See more

Company replied

Rated 5 out of 5 stars

Great communication by the salesman. Took my call, reassured me by taking measurements of the new corner sofa to ensure it would fit in my narrow door opening. Pleasant small company to work with an... See more

Company replied

Rated 5 out of 5 stars

Brilliant from ordering to delivery. Amazing quality and fabulous price! Can't rate this company enough. Had a leather sample first as was expecting thin leather..not at all, really great experience.... See more

Company replied

Rated 5 out of 5 stars

I buy most items on line but never on an item such as a leather suite and chairs without checking comfort etc. I must admit i did check the online reviews from other customers which gave me the... See more

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Bed Shop
  4. Bedding Store
  5. Bedroom Furniture Store
  6. Carpet Store
  7. Living Room Furniture Store

Written by the company

Welcome to the online shop for SC Furniture, offering quality home furniture online or at our store in Kidderminster, near Worcester. You are sure to buy with confidence, we pride ourselves on price and more importantly quality. Our policy of offering and excellent choice of home furniture, value for money and customer service has given us a great reputation for sales and efficiency. We are also retailers of all household bedding that have been retailing bed linen across the country for nearly 20 years, we have our own family run business in Kidderminster where all our bed linen is hand made to order. We specialise in made to measure orders for Caravans, Motor Homes, Boats, Camper Vans, Trucks and all home bedding. Over the years we have been trading, we have built up a fantastic reputation for very competitive prices, service and more importantly quality! Feedback from our online buyers as well as our local customers in Kidderminster show us we are a company to trust.


Contact info

4.8

Excellent

TrustScore 5 out of 5

292 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

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4.8

All reviews

(292)

59 reviews in the last 12 months

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Rated 4 out of 5 stars

You had what I was looking for

You had what I was looking for , competitive price , and delivery was free of charge , arrived in a fair amount of time.

October 1, 2025
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Reply from SC Furniture Ltd

Thanks so much for your kind words! We're delighted to hear that you found exactly what you were looking for at a competitive price—and that the free delivery and timely arrival added to your satisfaction. We really appreciate you taking the time to share your experience!

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Rated 5 out of 5 stars

Great service by both shop and delivery…

Great service by both shop and delivery team, friendly and professional. Delivery was fast and sofa came how described and nothing was too much trouble. Highly recommend.

September 29, 2025
Unprompted review
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Reply from SC Furniture Ltd

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with both our shop and delivery team. It means a lot to know the sofa arrived just as described and that our service made everything smooth and hassle-free. Your recommendation truly brightens our day — we look forward to welcoming you back again!

Rated 5 out of 5 stars

Great

Correspondence great, delivery guys great, sofa great.

September 2, 2025
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Reply from SC Furniture Ltd

That’s a triple win! When communication is smooth, delivery is spot-on, and the product itself lives up to expectations, it makes the whole experience feel effortless. Sounds like you’ve got a comfy new centrepiece for your space—enjoy every relaxing moment on that sofa!
Scott and the team

Rated 5 out of 5 stars

Great

Hi,My name is Tina I am Phillip Ringer's sister.
I ordered and paid for the wardrobes that were delivered to him in Telford. My brother would just like to say a very big thank you to your delivery team, they sorted each wardrobe in to the relevant stack, they were polite and very helpful.Thank you for the speed of your delivery and will order and recommend your in the future. Kind Regards, Philip Ringer

August 23, 2025
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Reply from SC Furniture Ltd

Thank you so much for taking the time to share this lovely message on behalf of your brother, Philip. We're absolutely delighted to hear that the delivery team made a great impression—polite, helpful, and efficient is exactly what we strive for.

It’s wonderful to know the wardrobes arrived promptly and were sorted with care. We’ll be sure to pass your kind words on to the delivery team—they’ll be thrilled to hear it!

We truly appreciate your support and recommendation, and look forward to helping you again in the future.

Rated 5 out of 5 stars

John and colleague were helpful

John and colleague were helpful, efficient and got my delivery within a week. This is my 2nd time dealing with such good customer service!
Laura R, Herts.

August 13, 2025
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Reply from SC Furniture Ltd

Thanks so much for sharing your experience, Laura! It’s fantastic to hear that John and the team delivered such efficient and friendly service—not just once, but twice. That kind of consistency really speaks volumes. Getting your delivery within a week is no small feat these days, and it’s clear they’ve earned your trust.

Here’s to many more smooth and satisfying orders ahead!
Scott Emma and the team

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Rated 5 out of 5 stars

Kept informed of scheduled delivery

Kept informed of scheduled delivery, delivery was very quick from placing order. Thank you.

August 5, 2025
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Reply from SC Furniture Ltd

Thank you for your kind feedback! We’re so pleased to hear you were kept updated and that your delivery arrived quickly. We really appreciate your order.

Rated 5 out of 5 stars

Exceptional

Absolutely fantastic service from start to finish! The staff in store were friendly and helpful -nothing was too much trouble. Ordered a suite and the delivery was right on time .The local delivery team were polite, professional and even set everything up perfectly. Couldn't recommend them highly enough!

August 5, 2025
Unprompted review
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Reply from SC Furniture Ltd

Thank you so much for your wonderful feedback! We’re delighted to hear you had such a positive experience both in store and with our delivery team. We’ll be sure to pass your kind words on to everyone involved – they’ll be thrilled to know they made such a great impression. We hope you enjoy your new suite for many years to come!

Rated 5 out of 5 stars

Very helpful and friendly....no…

Very helpful and friendly....no pressure selling when you walk in gave you chance to have a good look round ....im on a budget but they were so helpful and found me something to match what i needed delivery staff were great when they delivered to i would highly recommend this shop and all its staff excellent customer service ...

August 5, 2025
Unprompted review
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Reply from SC Furniture Ltd

Thank you so much for your lovely feedback! We're really glad to hear you felt comfortable and supported during your visit — we always aim to create a relaxed, no-pressure environment. It's great to know we could help you find something within your budget, and we’ll be sure to pass your kind words on to our showroom and delivery teams. We truly appreciate your recommendation and look forward to helping you again in the future.

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Rated 5 out of 5 stars

Good local business


I ordered a bed for my little girl and was so impressed from start to finish. No pushy sales - just honest advice and exactly what we needed. The delivery drivers were amazing too, even carrying my old bed and mattress downstairs for me without being asked as they could see I would struggle. Truly went above and beyond. Highly recommend!

May 14, 2025
Unprompted review
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Reply from SC Furniture Ltd

Thank you so much for your kind words! We’re absolutely delighted to hear that you had such a positive experience. Our team always aims to offer honest, helpful advice, and it’s lovely to know the delivery drivers went above and beyond to help you out — we’ll be sure to pass on your thanks to them. We're so pleased your little girl’s new bed is just what you needed, and we truly appreciate the recommendation.

Rated 5 out of 5 stars

Good company

Good company. Great communication and great delivery.

July 20, 2025
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Reply from SC Furniture Ltd

Thank you so much for your kind feedback! We're really pleased to hear you were happy with our service, communication, and delivery. If there's anything else we can help with in the future, please don't hesitate to get in touch.

Rated 3 out of 5 stars

Five month wait for delivery

Ordered a sofa suite back in February 2025. Half the suite came within several weeks. The two seater however took repeated hone calls and 5 months to arrive. We paid for the products online during the initial order and the company had our funds for 5 months until the order was fulfilled, 1st August 2025.
It was explained that the manufacturer was behind in supplying the goods but if that was apparent, why was the product advertised for sale if it was not available.
After requesting a firm delivery date and requesting compensation, we were politely assured delivery within 2-3 weeks. This was honoured and we are pleased with the quality of the product. It remains to be seen if the “commissary” leather care kit turns up, which was offered as compensation for the 5 month wait.
It would be unfair to award less than a 3 star rating as although it was an unfeasible time to wait, the product is exactly what we wanted.

August 1, 2025
Unprompted review
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Reply from SC Furniture Ltd

Thank you for your honest and balanced review. We sincerely apologise for the lengthy delay in receiving the second part of your order and for the frustration this understandably caused. The delay was due to unforeseen issues with our manufacturer’s supply chain, and we truly regret that this affected your experience.

We appreciate your patience and are glad to hear that you're pleased with the quality of the product. Your feedback is very important to us and will help us improve communication and stock accuracy going forward.

As for the complimentary leather care kit, rest assured this is being processed and should be with you shortly.

Thank you again for your order and understanding.

Rated 5 out of 5 stars

1st class .

Delivered in a week as stated, guys who delivered it could not be more helpful and really pleased with sofa

July 12, 2025
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Reply from SC Furniture Ltd

Thank you for your kind words! We're so pleased to hear that the delivery went smoothly and that you're happy with your new sofa. We'll be sure to pass your comments on to the delivery team — they’ll be delighted!

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Rated 5 out of 5 stars

Love the armchair

From ordering to delivery it was a stress free process,kept informed at all times. Love the armchair,it looks great & it’s very comfortable. Would recommend & would return for future purchases.

July 8, 2025
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Reply from SC Furniture Ltd

Thank you so much for your kind feedback! We're delighted to hear that the entire process was stress-free and that you're loving your new armchair. It’s great to know it looks perfect in your space and offers the comfort you were hoping for. We truly appreciate your recommendation and look forward to welcoming you back for future purchases.

Kind regards,
The SC Furniture Team

Rated 5 out of 5 stars

So easy to deal with

So easy to deal with. The whole buying process couldn’t be easier, the same can be said with any Communication and questions I had. Not had it long but Really pleased with the suite so far. and the chap that brought it in and fitted it all for us was fantastic. Went Way above and beyond and nothing was too much trouble.

July 15, 2025
Unprompted review
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Reply from SC Furniture Ltd

Thank you so much for your kind words! We're absolutely delighted to hear that you found the whole process smooth and straightforward—from ordering to delivery. It’s also lovely to hear that you’re pleased with the suite so far. We'll be sure to pass your comments on to the delivery team—especially the gentleman who assisted you on the day. We're proud to work with people who go the extra mile, and feedback like this means a lot. If there's anything you need going forward, we're always here to help.

Rated 5 out of 5 stars

Ordering was easy prompt reply if you…

Ordering was easy prompt reply if you need any info and the sliders are spot on the wife can move the furniture on her own now. Big win for me

June 23, 2025
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Reply from SC Furniture Ltd

Thank you so much for your kind feedback! We're really glad to hear the ordering process was smooth and that the sliders are doing their job—sounds like a win all around! If you ever need anything else, just give us a shout. Wishing you and your wife many comfortable days ahead with the new setup!

Rated 5 out of 5 stars

Great service

Quick, easy delivery of my lovely new sofa.

June 21, 2025
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Reply from SC Furniture Ltd

Great , thank you for leaving a great review

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Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Products of high quality, customer service is excellent as they keep you informed at every stage. Delivery is also very prompt (unlike others who make you wait months). Second time we have ordered leather suite from here.

June 17, 2025
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Reply from SC Furniture Ltd

Thank you for finding the time to leave such a lovely review ,your comments will be passed onto our team

Rated 3 out of 5 stars

The wardrobe we ordered was fantastic

The wardrobe we ordered was fantastic, but the shipping was terrible. I ordered it on May 27, and only 2 of the 3 boxes were delivered on May 30. The third box was lost and I finally got a replacement on June 11. When I unpacked the boxes, the drawer rails/runners were missing. I was told a replacement would be sent. I still don't have them on June 16 and have no idea if they were even sent. I went to Wickes to get some so I could finish the wardrobe. It looks great and will work perfectly.

May 27, 2025
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Reply from SC Furniture Ltd

Hello Mitchell,
We are so sorry you were let down on the shipping, we are looking into a new courier company, we do apologise for any inconvenience.
SC Furniture Ltd

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