Amazing knowledge and expertise from Raz and AJ at Bedford store - we had visited a couple of branches of SCS but we came back to Bedford as we felt Raz’s service was best suited for us - we came back and dealt with AJ amazing swift service!! Really happy and would recommend them both to anybody! Really glad we came back to Bedford and had them deal with our sale!! Really personable experience! Thank you Aj and Raz!

Our experience with ScS Sofas has been exemplary from start to finish, from ordering with Christopher in the Bedford Store to the delivery men today. ScS keep you well informed of delivery date and times, even tracking and we found these all to be accurate. Both delivery men unwrapped our order and took wrapping away, screwed feet into place on sofa and armchair and left a furniture care package too. We would definitely recommend ScS to anybody as we cannot fault them.

Great service deliver was faultless great delivery team

I received emails, text messages well in advance of the delivery date as well as on the day. The drivers phoned 30 mins before delivery and turned up dead on time.
On arrival they checked access route to final resting place of the furniture.
The drivers were polite , friendly and moved the furniture with care. They cleared up all the packaging and took it away.
Overall I was very pleased with the delivery and the whole experience. Excellent service, well done ScS and delivery drivers!

Crew were polite and professional. Took away all packaging and checked everything was working before they left.

The seats on the couches we received are smaller than the one in-store plus, after only one week, the seats are sagging and will not go back into shape. I sent three requested before I got a reply. All I want is to cancel the order as is my right. Watch this space!

The salesman was very helpful and patient as we made our decision. Delivery was a week later than anticipated on an already lengthy scheduled delivery.

The delivery team were excellent, polite, cheerful and helpful. They moved our old sofa into the conservatory with a smile.

We are delighted with our purchase it is comfortable and looks great!

Great service very polite and friendly.

The delivery was on time and around the date that was expected. Even thought we ordered it roughly 3 months ago. The drivers were very good and friendly in deed and explained how the electric and chairs were put together etc. There is an issue with one of the chairs metal steady/floor bracket but this was pointed out to me and was assured he reported this and someone will come a fix it soon. I found no problem with this just waiting now to hear.

The delivery company were amazing but SCS themselves are awful, waited 4 months for a sofa and then the wrong one is delivered. Contacted store brought from and new sofa being delivered still with another 4 months wait time. No compensation allowed to be offered as we opted for a new sofa to be delivered - obviously as the one we have been delivered is not the one we want.

Very happy with our experience today, Nathan assisted us today and helped us sort out our payment. Very thankful for this and do recommend shopping here.

Thanks

Told us that our sofa would fit through a standard door and it doesnt. So now having to pay extra for someone to come and break down the sofa further so it fits through the lounge door.
Awful service and I will be invoicing scs to pay for the breaking down as the salesman assured us it would fit.

Vanita was so helpful and nothing was too much. Would highly recommend.

As soon as I walked in I was met by Nathan the store manager who was very friendly, polite and helpful. He was very reassuring throughout the process and made me feel at ease. Which made the whole process very smooth. I left the store very happy with my new purchase. Thank you ⭐️

Fantastic service from start to finish. Nathan the manager at Bedford was such a nice genuine guy who gave us all the time we needed in choosing the right sofa. Great communication with delivery times, and nice friendly and helpful delivery staff. The sofa and chair look amazing! Very pleased we chose ScS!

From beginning to end, Raz and Vanita were absolutely amazing. I had a brilliant experience. The staff were exceptional and very professional, provided me with a very clear explanation of each range.

I returned to the store today after my first consultation with Nathan, 2 days previous. I decided to purchase the sofa which I discussed with Nathan at my first visit. I was very pleased to be able to be served by Nathan again because he was very polite and helpful as well as knowledgeable about the products.

Simon and Chris where absolutely amazing! on time, really friendly, efficient and funny - despite being on a busy schedule they took the time to ensure the sofa was in the perfect position and had a little chat with my partner and I! Efficient, friendly service by two lovely gentlemen! Thanks both!

Made us feel like family. Really helpful.

Very satisfied with delivery