Staff in store very helpful and knowledgable. However delivery information not good enough. Changing delivery date good. Two days before good. No contact day before so I was blind for tim... See more
Company replied
Unit 8, Metro Retail Park, 0, NE11 9XU Gateshead, Tyne and Wear,, GB
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Staff in store very helpful and knowledgable. However delivery information not good enough. Changing delivery date good. Two days before good. No contact day before so I was blind for tim... See more
Company replied
We were met by a lovely lady at the door who pointed us in the right direction and left us to look around. When we found a sofa we liked she showed us what colours and fabrics we could have and expla... See more
The delivery team were on time and provided a good service (Kye and Liam) What they couldn't deliver which the shop had promised was that the delivery would wrapped/ protected when brought into the... See more
Company replied
Two great friendly delivery lads. Had messages and was able to track delivery easily. Chairs put together quickly, great service all round.
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Written by the company

Unit 8, Metro Retail Park, 0, NE11 9XU, Gateshead, Tyne and Wear,, United Kingdom
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on time and informed in advance, efficient and professional and quick and tidy
Very helpful and knowledgeable about all the products on show.
The assistant manager was great she explained everything, wasn't pushy, went through loads of different options etc which made our choice so much easier.
Flawless experience thanks once again.
Helpful sales person and wonderfully considerate delivery guys.
Great service with a smile . Didn’t feel rushed and plenty of time to compare . Thanks you
Really pleased we weren’t latched upon by a sales person when we walked in. This enabled us to have a good look around. Our sales person Steph was very good and left us to browse and discuss and helped out when needed she was very knowledgeable. Eventually we got there and ordered. Thank you
We were kept up to date with the delivery details. Telephone call on the day to ask if they could come earlier than expected which was great. Quick and efficient and all packaging taken away. 2 very nice men.
Right from the start on engaged with a lovely man called Tom he was very patient from start to finish in and out in 30 with my new sofa
The team are polite,helpful and professional which enabled my wife and I to feel comfortable and able to make the right choice for our needs.
So looking forward to our furniture to arrive.
Got a text early in the morning, then a follow up phone call to say they would be with us within a hour, on delivery the took less than 15 to deliver and set up, took all the packaging, a team of three were very polite and professional, well done too all
We got looked after by a very knowledgeable Clem who was very helpful and answered all our questions.
Very pleased with the service from the shop experience to delivery everything was spot on. Shop assistant Lesley in Gateshead was very helpful and efficient. Sofa was delivered 6 weeks earlier than expected and the 2 Ronnie's who delivered and unpacked the sofa were excellent. Well done.
The team were pleasant, ealy professional and quick to set up our chair and sofa they were very careful whilst bringing furniture into the house.
Andrea was great can't wait to take delivery of my new sofas
Greeted by a salesperson when I entered the store who briefly explained what they sold and that I could choose any fabric. I was able to browse without being followed around by a sales person, which is a massive plus from me.
Once I knew what I wanted, the transaction from there was swift and didn’t feel confused by anything being said.
They were two lovely lads very helpful set it up lovely didn't mind the son keep talking to them and my dog wanting strokes
Very pleasant young man they arrived earlier than expected didn't mess around put everything together and checked everything before leaving
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