Poltronesofa - Worthing Reviews 

286
TrustScore 4.5 out of 5

4.6

Unit 1, Red Square Retail Park, Sompting Rd, BN14 9LA Worthing, GB


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See what reviewers are saying

Rated 5 out of 5 stars

From start to finish, everything in our experience went smoothly. On visiting the branch we were given both the freedom to browse and great support when needed. We ordered our sofa, were given an esti... See more

Rated 5 out of 5 stars

From purchase to delivery everything was great. Staff in store were helpful and knowledgeable. On delivery day I was kept informed of timing, arrived exactly as stated. Delivery crew were fri... See more

Rated 5 out of 5 stars

Great guys that delivered my sofa. On time efficient and friendly I felt comfortable with them and they done a great job. BUT unfortunately the quality of the sofa is very poor bad stitching thread... See more

Rated 4 out of 5 stars

Excellent service by Staff members. Have given 4 out of 5 as I’ve been unable to sign on to check delivery date


Company details

  1. Furniture Store

About Poltronesofa - Worthing

Written by the company

Poltronesofa

Visit Poltronesofa

Poltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages

You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
It’s so easy to order; we have 100 stores nationwide, find your local store at www.scs.co.uk/stores. Alternatively, you can order any sofa range online at www.scs.co.uk or call our online sales team direct on 0800 7310048, who can help you choose the perfect sofa.

Written by the company


Contact info

  • Unit 1, Red Square Retail Park, Sompting Rd, BN14 9LA, Worthing, United Kingdom

  • +441917313300

4.6

Excellent

TrustScore 4.5 out of 5

286 reviews

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4.6

All reviews

(286)

14,861 reviews in the last 12 months

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Rated 5 out of 5 stars

Delighted

From purchase to delivery everything was great.

Staff in store were helpful and knowledgeable.

On delivery day I was kept informed of timing, arrived exactly as stated. Delivery crew were friendly and efficient.
I am delighted with my sofa

July 11, 2026
Rated 4 out of 5 stars

Advice to improve


Ok firtsly let me say the sofa is lovely and comfortable.
The delivery chaps could not turn in the hallway to place it in the lounge.
So they placed it in the kitchen, all was fine
The paint damage on the stair hanrail I am happy to repaint - no problem.
happy days.
When i spoke to your chap on the phone most polite and apologetic no need.
He also told me - no problem you can take the arm off but will need an upholsterer to do it.
Now it gets interesting.
I suggest
you put a zip in the base cloth to access the bag of feet. great idea.
Why not just put a zip in that allows after undoing the three bolts (marked with an orange paint pen, to allow the easy-off of the wing/arm. Exchange the nuts for wing nuts as you did for the front cover plate and there it is simple no cost to you instruction paper included done.
I am a practical man, took me one hour to achieve.
Now sitting on it in my lounge.
Kindly Neil.England.
PS I am 78 and did all inc moving it myself:)

.

July 7, 2026
Poltronesofa - Worthing logo

Reply from Poltronesofa - Worthing

Ciao Neil,

Thank you for taking your time to leave your review.

We're delighted to hear that you're enjoying your new sofa and that you find it both lovely and comfortable. We're also pleased that our colleague was able to assist you and provide a polite and helpful service when you got in touch.

Thank you for sharing your suggestions regarding easier access to remove the arm. We really appreciate customers taking the time to provide practical feedback, and your ideas will be passed on to the relevant teams for consideration as part of our ongoing efforts to improve our products and customer experience.

We're sorry to hear about the minor damage to your stair handrail, and we appreciate your understanding.

I hope your furniture provides you with many years of comfort and enjoyment in its new home.

Warmest Regards,

Lauren - Poltronesofà at ScS
Social Media Team

Rated 5 out of 5 stars

Excellent service

From start to finish, everything in our experience went smoothly. On visiting the branch we were given both the freedom to browse and great support when needed. We ordered our sofa, were given an estimated delivery date and got on with life. The sofa was delivered two weeks early which was perfect for us, and the team who delivered were quick, efficient and friendly.

July 7, 2026
Rated 5 out of 5 stars

Great guys that delivered my sofa

Great guys that delivered my sofa. On time efficient and friendly I felt comfortable with them and they done a great job. BUT unfortunately the quality of the sofa is very poor bad stitching threads pulled attention to detail not good. Such a shame as I love the sofa will be contacting the after care department on Monday

July 3, 2026

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