The manager and staff who helped me at the store in Wrexham were amazing and really helpful and the sofa buying experience was a pleasure. Sofa arrived and the delivery guys were amazing, quick and ef... See more
Location
Switch locationUnit 4 Wrexham Central Retail Park, Bradley Road, LL13 7SU Wrexham, Denbighshire,, GB
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I walked through the door and was immediately attended to by Suzanne, an extremely friendly, helpful, and patient (!) young lady, fortunately at Wrecsam that day rather than her usual Aintree establ... See more
Company replied
Excellent communication from the company ahead of the day. Delivery drivers kept in contact during the day about timeframe. At delivery they could not have been more helpful and professional
We visited SCS in Wrexham to look at buying two new sofas. After speaking with Claire she showed us different styles and colours of sofas and was very helpful advising which sofas would meet our needs... See more
Company details
About poltronesofà - Wrexham
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Unit 4 Wrexham Central Retail Park, Bradley Road, LL13 7SU, Wrexham, Denbighshire,, United Kingdom
- 01978 268170
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Really helpful staff
Really helpful staff, nothing is 2 much trouble, know everything about the products they sell, would definitely recommend to anyone wanting to purchase sofas etc
Kept informed from the night before…
Kept informed from the night before about the time of delivery, a link to track it and a call from the delivery men approx 45 minutes before they arrived, excellent.
The gentleman who delivered and put the suite together were very polite and professional. Thank you.
Very helpful and couldn’t do enough for…
Very helpful and couldn’t do enough for me a very positive experience lovely men
The Lady in the store was so helpful
The Lady in the store was so helpful, nothing was too much trouble. The Manager of the shop was so helpful as well.
Warm welcome and Free to Browse
Warm welcome, free to browse, sit and test at will with absolutely zero sales pitch. Excellent.
Questions asked were answered clearly and really good advice given when asked for.
Company representative, Jake, is a credit to the company.
May use AI-assist with repliesRead more

Reply from poltronesofà - Wrexham
Great service
Great service, kept upto date with the tracker, and drivers called when getting close. Brilliant service, and great quality furniture. All in all great
Well explained
Well explained. Knowlegeable staff and friendly. Found what we wanted. Thank you
Quite a wait for the sofa but it was…
Quite a wait for the sofa but it was worth it. The delivery lads were great very helpful after a bad experience four years ago, couldn't fault anything.
Excellent customer service and beautiful sofas.
We had a wonderful experience in the store. The lady who helped us was incredibly kind, patient and professional. She explained every sofa in detail, offered us hot drinks because it was very cold outside, and made us feel very welcome. The quality and design of the sofas are amazing, and the customer service was exceptional. Thank you for such a lovely experience!
The staff were very friendly at…
The staff were very friendly at wrexham, karen also went out of her way to make drinks, and good information
Very quick on delivery time the team…
Very quick on delivery time the team who came to my home with the delivery was very professional and polite great service 👍
Very pleasant visit
Very pleasant visit - I told the salesman what I was looking for and he took me straight to two wonderful sofas. Explained the benefits of both with easy and understandable demeanor; convincing and engaging. Altogether a pleasant experience. Knowledgabe and in a new pleasing store. I would shop there again and recommend the Wrexham store to anyone,
The staff in the store were very…
The staff in the store were very helpful and did not rush us into a decision.
The sales person was fabulous she didnt…
The sales person was fabulous she didnt rush us at all told us to make sure its what we wanted really was lovely.
Jay was really helpful
Jay was really helpful. Gave us some tips to measure up at home. Came back the next day, and he got us all sorted. Didn't feel pressured, just gave us the info we needed.
Newman sofa
We were made to feel welcome as soon as we walked into store. There was no pressure to buy. They let us browse the range of sofas without following us around.
Very friendly but professional…
Very friendly but professional approach. Very welcoming as I came through the door but didn’t pester me.
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