The manager and staff who helped me at the store in Wrexham were amazing and really helpful and the sofa buying experience was a pleasure. Sofa arrived and the delivery guys were amazing, quick and ef... See more
Location
Switch locationUnit 4 Wrexham Central Retail Park, Bradley Road, LL13 7SU Wrexham, Denbighshire,, GB
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I walked through the door and was immediately attended to by Suzanne, an extremely friendly, helpful, and patient (!) young lady, fortunately at Wrecsam that day rather than her usual Aintree establ... See more
Company replied
Excellent communication from the company ahead of the day. Delivery drivers kept in contact during the day about timeframe. At delivery they could not have been more helpful and professional
We visited SCS in Wrexham to look at buying two new sofas. After speaking with Claire she showed us different styles and colours of sofas and was very helpful advising which sofas would meet our needs... See more
Company details
About poltronesofà - Wrexham
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Unit 4 Wrexham Central Retail Park, Bradley Road, LL13 7SU, Wrexham, Denbighshire,, United Kingdom
- 01978 268170
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Excellent delivery service
Excellent delivery service.
Arrived on time and notified me of arrival time.

Reply from poltronesofà - Wrexham
Fantastic service and delivery
I cannot fault anything about the whole process. From the showroom staff to delivery everything was faultless.
We had notifications along route, with updated timings.
Matt and Neil were very professional, efficient and friendly. Two really nice guys. (Even though one was an Everton supporter). They did such a good job we could overlook that.
A few delays with delivery but that was out of anyone’s control.
Really impressed. 😊

Reply from poltronesofà - Wrexham
Friendly and HelpfulI found my experience at ScS excellent…
I found my experience at ScS excellent . There were 3 assistants serving in the store and each one was very friendly and helpful when I asked them various questions. I would certainly recommend this store to my friends .

Reply from poltronesofà - Wrexham
Worth the wait.
The actual date was delayed by over two weeks, but the delivery was very professional. We were informed of the estimated time of delivery and were updated throughout the day. the sofa and chair were brought into the house carefully and we were given all the necessary information. The men were very polite and respectful.

Reply from poltronesofà - Wrexham
Excellent service from the staff
Excellent service from the staff. Was impressed with the quality of the chairs we bought. Overall a fantastic experience

Reply from poltronesofà - Wrexham
Just had a sofa and arm chair delivered…
Just had a sofa and arm chair delivered by Alex and Andy! So helpful couldn’t have asked for a better delivery. Went above and beyond with there services.
Very happy with product and services received

Reply from poltronesofà - Wrexham
Steven was very knowledgeable and took…
Steven was very knowledgeable and took time to listen to our needs and suggest relevant options

Reply from poltronesofà - Wrexham
Great customer service from SCS
Very pleased indeed. The lady that dealt with us was very pleasant, helpful and informative. Can’t wait to receive our leather suite.

Reply from poltronesofà - Wrexham
I was approached by a very nice…
I was approached by a very nice assistant, he was very helpful and found exactly what I needed all went down well.
We visited SCS in Wrexham and were…
We visited SCS in Wrexham and were served by Mark & Holly. Both were exceptionally helpful and attentive and ensured we were aware of all the options available to us.
Highly recommend
Highly recommend! Delivery lads assembled the sofa and took away the rubbish in no time.

Reply from poltronesofà - Wrexham
Don’t trust scs 5 months now for a delivery even if they stick to this date
Just had a call saying the delivery won’t be delivered on the 21st March as it’s only getting to the warehouse tomorrow and hasn’t had anything done to it as in spray whatever thst is. So we are on Tuesday and they are now saying it’s not going to happen 48 hours before!!!!!!!! They then said it would be the 25 th which is the date I can’t do. They have now said April delivery. This must be a Guinness world record for how to build a two seater sofa the slowest ever 5 months for a simple two seater. People if you read the oh aren’t scs fantastic you will see the sales etc names being mentioned which can anyone here remember the name of the person selling you your last suite it’s all made up. This company needs reporting to the trading standards for misleading and mis selling a product knowing it’s going to be late

Reply from poltronesofà - Wrexham
My sofa was delivered on time
My sofa was delivered on time. The delivery men were friendly and polite and respected my home. They unwrapped the sofa and put it in my living room and took away all rubbish. I received a phone call with expected time. Excelent service.
Holly was fantastic
Holly was fantastic! She was clear and concise on any questions we had. She made what we were buying and went through all additional features. Overall a comfortable and easy experience thanks to Holly.
Excellent service friendly and not pushyand…
Excellent service friendly and knowledgeable staff great service
Staff were excellent
Staff were excellent. Friendly and informative. Both Charlie and Stephen were very helpful.
Great in store experience just waiting…
Great in store experience just waiting patiently for the email with a date for my purchase to arrive, very easy book an appointment and away you go no fuss no pressure to buy will defo recommend scs in the future.
Easy set up and seamless delivery
Easy set up and seamless delivery, very nice delivery drivers too!
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