Bought the clifford portapack for a university project. I'm new to sdrs and had a few questions about the product. The guy on the chat was helpful but he definitely talks "engineer", I had to google a... See more
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I bought a clifford edition hackrf portapack about a month ago and specifically said for the SMA ports to be soldered however they sent me the ports not assembled. Which I just saw as I am pretty busy... See more
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I am based in Vienna and was looking for a specific device that I haven't managed to find it anywhere else inside eu without paying massive imports. This was my first time buying from this website and... See more
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The only issue I had was that the order was shipped after 3 days not max 2 days as they state. Besides this I didn't have any issues.
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Company details
Written by the company
At SDRStore, we are more than just a technology store - we are enthusiasts, innovators, and your fellow technology lovers. As a new player in the market, our mission is clear: to bring you the latest and greatest tech products, carefully selected and offered at prices that won't break the bank.
Contact info
Europe, We are currently only online., , Netherlands
- +3197010267156
- support@sdrstore.eu
- www.sdrstore.eu
4.1
Great
96 reviews
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Replied to 92% of negative reviews
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We really appreciated the dedication…
We really appreciated the dedication and helpfulness of sdrstore's customer support. We needed to buy an USRP N310 within a very tight timeframe because our college funding was coming to an end and we had to get approval quickly. Sdrstore replied within a couple of hours, which helped us get the funds approved and place the order in time. They also informed us that they would ship the parcel via Fedex International Pririty free of charge. We received the parcel within 4 days. We are very greatful for their support and fast service.
March 4, 2026
Unprompted review
Reply from SDRstore
Thank you very much for your kind review and for sharing your experience with us.
We are very happy to hear that we were able to assist you quickly during such a time-sensitive purchase and help you secure the approval before your funding deadline. We understand how important these timelines can be, especially for academic and research-related orders.
It is also great to know that the FedEx International Priority shipment arrived within 4 days and that everything went smoothly.
We truly appreciate your trust in SDRstore and your kind words about our support and service. Thank you again for choosing us.
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Great Services
March 4, 2026
Unprompted review
Reply from SDRstore
Thank you for your feedback. We truly appreciate your support and are glad to hear you had a positive experience with our service. If you ever need any assistance in the future, our team will be happy to help.
I am based in Vienna and was looking…
I am based in Vienna and was looking for a specific device that I haven't managed to find it anywhere else inside eu without paying massive imports. This was my first time buying from this website and I contacted them before purchasing and they let me know that they are migrating their warehouse and that until the 25th orders will not ship and they let me know that they can use their supplier network so I can receive the package faster, I was a bit worried since I thought I needed to pay taxes or something. The parcel was shipped with DPD, however no updates were showing. So I contacted them and asked what was happening and if it was shipped or not. And they told me that its normal because the parcel hadn’t arrived in the destination country yet as they said DPD is the last mile carrier, and told me to wait a couple of days. Fast forward 6 days and I have indeed started seeing updates, after that I got my package after 2 days and didn't have to pay any taxes. I am overall pretty happy but was a bit worried because there were no updates for 6 days. At least now I know I wasn't scammed :)
February 20, 2026
Unprompted review
Reply from SDRstore
Thank you for taking the time to share your experience.
We appreciate you reaching out to us before placing your order and for your patience during our warehouse migration period. As mentioned at the time, orders placed during that window were scheduled to ship after the 25th, with the option to use our supplier network to reduce overall delivery time.
Regarding tracking, you’re absolutely right — DPD operates as the last-mile carrier, so tracking updates usually appear only once the parcel reaches the destination country. A short period without updates can be normal in this case, and we understand how that can feel concerning if you’re not used to it.
We’re glad everything arrived safely, without additional taxes, and that the delivery progressed smoothly once updates became visible. Your feedback is valuable and helps set clearer expectations for future customers.
Thank you again for your trust and for choosing our store.
I was a bit hesitant at first due to…
I was a bit hesitant at first due to some reddit thread I saw before purchasing but everything went well. I received a tracking number via Evri and at first I didn't see any updates and I contacted the support to verify why there are no updates and they let me know that there are no updates because it didn't arrive yet in my country. after a week I started seeing updates and got the parcel the next day. I had a good experience with them and it certainly was not as reddit guy suggested.
February 20, 2026
Unprompted review
Reply from SDRstore
Thank you for taking the time to share your experience.
What you described is completely normal for this shipping method. Evri acts as the last-mile carrier, not the carrier for the entire route, so tracking updates only become visible once the parcel arrives in the destination country and is handed over locally. This is also outlined in our order confirmation email to help set expectations in advance.
We’re aware that there are online discussions out there, but we prefer to let real customer experiences speak for themselves. We’re glad everything went smoothly in the end and that you were happy with both the support and the delivery.
Thank you for your trust and for giving us the opportunity to prove it.
Huge thanks to sdrstore for the quick…
Huge thanks to sdrstore for the quick turnaround. I needed a krakensdr for direction finding for a project. They sent the parcel via fedex international priority which I was very pleased about as at checkout I can only select "standard shipping" and it arrived in a record time of 3 days. Great store and good products!
February 20, 2026
Unprompted review
Reply from SDRstore
Thank you very much for the kind review and for taking the time to share your experience.
We’re really glad to hear the KrakenSDR arrived so quickly and that the expedited FedEx delivery helped keep your project on track. Even when standard shipping is selected at checkout, we do our best to optimize dispatch whenever possible.
We appreciate your trust in our store and products, and we wish you great success with your direction-finding project. If you ever need assistance or additional hardware, we’re here to help.
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i ordered the latest clifford hackrf…
i ordered the latest clifford hackrf and it arrive in good time. i am satisfied. good store!
February 2, 2026
Unprompted review
Reply from SDRstore
Thank you for your feedback.
We’re happy to hear that the latest Clifford HackRF arrived on time and met your expectations. It’s great to know you’re satisfied with both the product and the overall experience.
Thank you for choosing our store — we look forward to supporting you again in the future.
I was hesitant at first but everything was ok
I'll be honest, I was a little bit hesitant to buy from here as I seen a few sketchy reviews online and a reddit thread where the op had some issues. However they had exactly what I needed in stock so I just went with it and I am glad. I got a tracking number the day after I placed the order and I received the package within the estimated time I saw before purchasing. The box was a bit dinged in a corner but thats most probably because of the shipping company. I also contacted them when it was still in transit to ask for updates and they replied within a couple of hours. I wasn't ghosted as some other reviews state they do. Based on my experience I will most likely buy from here again
January 27, 2026
Unprompted review
Reply from SDRstore
Thank you for your honest and detailed feedback.
We really appreciate you sharing your experience, especially given your initial hesitation. We’re glad we could earn your trust by delivering on stock availability, clear tracking, accurate delivery estimates, and responsive communication while your order was in transit.
We also appreciate your understanding regarding the slightly damaged box — unfortunately, that can happen during shipping, but we’re happy the product itself arrived safely. Your note about not being “ghosted” means a lot to us, as timely and transparent communication is something we take seriously.
Thank you for giving us a chance, and we’re glad to hear you’d consider buying from us again.
good and helpful support!
good support i had some issues with setting up my portapack and first thought the device was broken but support told me that I need to add an sd card with mayhem data on it, after that everything was ok. delivery was good with express one. I like the store
February 7, 2026
Unprompted review
Reply from SDRstore
Thank you for your kind feedback.
We’re glad our support team could quickly clarify the setup and help get your PortaPack working properly. The SD card with Mayhem firmware is an essential step, so it’s great to hear everything worked perfectly after that.
We also appreciate your comments about the Express One delivery and are happy you had a smooth shipping experience. Thank you for choosing our store and for taking the time to share your experience — we truly appreciate your support.
I am happy I didn't have to pay extra taxes
since the UK left the EU I am very careful from whom I order to not have to pay taxes when the packages arrive here. I have ordered the new portarf and I am thankful that I did not have to pay any extra vat at the door which was a nice relief. Delivery also didn't take very long and arrived within the estimated time I saw at checkout. I am happy.
January 28, 2026
Unprompted review
Reply from SDRstore
Thank you for taking the time to share your experience.
We’re really glad to hear that everything went smoothly, especially regarding VAT and import charges after the UK left the EU. We know how important this is for UK customers, so it’s great to hear that your order arrived without any unexpected costs.
We’re also happy that the delivery time matched what you saw at checkout and that your new PortaRF arrived as expected. Thanks again for your trust and your kind feedback — it truly means a lot to us.
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Good service and fixed my issue quickly.
I bought a clifford edition hackrf portapack about a month ago and specifically said for the SMA ports to be soldered however they sent me the ports not assembled. Which I just saw as I am pretty busy and didn't have time to play with the device until now. I tried to solder them myself but I broke them. I immediately contacted them via live chat and let them know about the issue. They responded very fast and said that they are sorry and that they may have not seen the note. In the end they told me that they will send me a new set of sma ports at no extra charge. I have received them and managed to solder them properly now. Good service.
February 5, 2026
Unprompted review
Reply from SDRstore
Thank you for taking the time to share your experience.
We’re sorry again for the initial oversight with the SMA ports — as mentioned, the note was unfortunately missed in this case. We completely understand how frustrating that can be, especially when time is limited. We’re glad you reached out and that we were able to resolve the situation quickly by sending a replacement set at no extra cost.
Happy to hear everything is now properly installed and working as expected. We really appreciate your patience and your kind words about our support — feedback like this helps us improve and means a lot to our team.
Warning
Warning - Do NOT use this store I ordered a Christmas present for my son - they send me an empty package - and claim something was in it - my son opened an empty package on Christmas witnessed by grandparents and other guests - no refund no nothing
It is easy to claim the package weight at me receaving it - it did not Weigh close to 1 kg - it was empty - the delivery guy does as far as I know not weigh the package - I hope he does because then it would be easy to prove who took the supposed content! I feel provoked by the Company insinuating that I somehow is trying to cheat - the package was opened in the pressens of others - there was nothing in it - I allready at that time suspected that my son unfortunately chose a foreign Company that was fake, I contacted the Company and explained that a Got an empty package - they apologised an Said that problems could happen during busy Christmas operations and that they would figure out what happened - I waited more than a month - no contact - and when I write Them to follow up - rhey eroter that the shipping Company Stated a certain weight - wich is impossible - and then stated that I would recieve no compensation and no product.
So this whole ordeal leases my with two possibilities - the Company is scamming its costumers - or they have no control with the shipping and when problems occur they blame the costumers!
This case Will now go to the police
But I recommend that if you dare using this Company - check the package before signing - because when there is a problem or no product - the Company Will blame you!
Watch you money
December 23, 2025
Unprompted review
Reply from SDRstore
Hello Jakob, thank you for your updated feedback. We would like to address your points directly to provide clarity on this investigation:
1. The 950g Weight: Logistics weights are not determined by the delivery driver, but by automated, calibrated scales used by the carrier at multiple checkpoints during transit. These logs verified a weight of 950g. A standard empty cardboard box weighs approximately 60g.
2. The December Correspondence: To clarify, our apology on Dec 31st was for the delay in our response due to the high volume of holiday messages while we were beginning the formal investigation. It was not an admission of a missing product, as we were still awaiting the official carrier data at that time.
3. The Photos and Documentation: We reviewed the photos you sent on Dec 22nd and the ones provided recently. Because you confirmed the package arrived 'in hand' and 'unopened,' our investigation prioritized the physical weight logs. If a box is untampered and registers 950g on a scale, the contents are documented as present.
4. Resolution Process: We fully agree that involving the authorities is the best way to resolve the discrepancy between the carrier's verified data and your experience. We have requested the Police Report and Case Number so we can formally provide our weight certificates and timestamps to the investigating officer. This is our standard protocol for reconciling verified deliveries with reports of missing items.
Kind regards,
The SDRstore Team
We recently ordered a bulk set of…
We recently ordered a bulk set of KrakenSDR units for our company. Dealing with sdrstore was a very smooth process from the start. We reached out to them for a quote and they responded within 30 minutes, which helped us get the funding approved by our department without any delays.
Price-wise, they were much more competitive than other suppliers we looked at who had massive markups. The parcel arrived via FedEx in perfect condition and all devices are currently being integrated into our testing enviorment. We are very happy with the service and the clear communication. We will definitely be using them as our primary supplier for RF gear going forward.
January 28, 2026
Unprompted review
Reply from SDRstore
Thank you for the great review and for choosing us for your KrakenSDR deployment.
We’re glad the quotation process and turnaround time helped you move quickly with internal approvals—that’s exactly what we aim for when working with professional and institutional customers. It’s also great to hear the pricing, shipping via FedEx, and overall communication met your expectations, and that the units are already being integrated into your testing environment.
We truly appreciate the trust you’ve placed in us and look forward to supporting your team as your primary supplier for RF gear going forward. If you ever need additional units, accessories, or technical input, we’re here to help.
Ordered 5 of the rtl v4 kits for me and…
Ordered 5 of the rtl v4 kits for me and some friends for a project we are starting. I'll admit I was a bit suspicious at first given how many clones are floating around on other sites, so once they arrived, I actually took the time to open each one up and check the boards. They are indeed all original and working exactly as expected.
The parcel came via DHL and was well packed. Its a relief to actually find store that dosen't sell clones :)
February 5, 2026
Unprompted review
Reply from SDRstore
Thank you for taking the time to leave such a detailed review.
We completely understand the initial hesitation given how many clones are on the market, so it really means a lot to us that you took the extra step to inspect the boards yourself. We’re glad to hear everything checked out and worked exactly as expected.
We’re also happy the DHL delivery and packaging met your expectations. Supplying genuine, original hardware is something we take very seriously, and feedback like yours confirms we’re doing things the right way.
Best of luck with your project, and we’re here if you need anything further.
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Bought the clifford portapack for a university project.
Bought the clifford portapack for a university project. I'm new to sdrs and had a few questions about the product. The guy on the chat was helpful but he definitely talks "engineer", I had to google a few terms he used lol. Parcel arrived well packed and without any issues. It didn't come with a manual so I had to find the GitHub wiki for it, but once it's running it's awesome. I recommend you add the product manuals/datasheet directly on the product page.
February 4, 2026
Unprompted review
Reply from SDRstore
Thank you for the honest and constructive feedback.
We’re glad the Portapack is working well for your university project and that our support team could help, even if we slipped a bit into “engineer mode.” We’ll take that as a fair reminder to keep explanations more beginner-friendly.
You’re absolutely right about the documentation. Many SDR projects rely heavily on community-maintained resources like GitHub, but adding direct links to official manuals, datasheets, and setup guides on the product page is a very good suggestion—and something we’ll work on improving.
Thanks again for the recommendation and for pointing out where we can do better.
Misleading delivery practices
Bought an expensive item from this store to be delivered to the UK. Despite claiming to be ‘completely transparent’ in their delivery policies, at no point during the shopping process did they state that they would be using Evri as the courier. When enquiring about UK deliveries, they ambiguously state that they would use either DPD, Royal Mail, DHL or FedEx, without giving any option to choose which, but certainly at no point did the order state that Evri would be engaged with the delivery. I deliberately avoid the use of both Evri and Yodel as delivery options when shopping as they have a disgraceful track record in my area. I would not have shopped here if I had known they would be used. They surreptitiously used Evri as the courier, and lo and behold, Evri have dropped the ball as expected. Neither Evri nor SDR Store know the true status of the package, and despite providing evidence as such to the store, they have gone radio silent on communications with me. I am furious as this was a near-£300 item. SDR Store are claiming that the item hasn’t even left the continent, whereas Evri are claiming that the package is of unknown whereabouts in the UK. Utterly disgraceful. Will not be shopping here again, and would recommend that anyone who values their time, money and patience do not shop here either.
February 4, 2026
Unprompted review
Reply from SDRstore
We appreciate the feedback, Raymond, but we must provide the factual context for other customers, as several claims here are misleading.
1. The Timeline: At the time of this review, your international order has been in transit for only 2 business days. It is well within the 5–7 business day window provided at checkout. Labeling a shipment a "failure" before the delivery window has even reached the halfway point is premature.
2. Communication: We have not been "radio silent." Our team responded to you 5 times today alone, often within minutes of your emails. Claiming a lack of communication when we were engaged in an active, real-time dialogue is factually incorrect.
3. Tracking Logistics: As we explained, the "unknown" status on Evri’s domestic site is because the parcel is currently in international transit and has not yet reached the UK network for its first local scan. This is standard for international shipping and does not indicate a lost parcel.
4. Transparency & Carriers: "Standard Shipping" is a consolidated service designed to keep costs low. While we updated our delivery page to be even more granular regarding local UK partners based on your feedback, the service level and delivery timeframe remain exactly as promised at checkout.
5. Security: Your £300 order is fully insured. You face zero financial risk. We have tracked thousands of these shipments, and they arrive as expected once they clear the UK border.
We are committed to seeing your delivery through. We ask for your patience as the parcel completes its international transit within the timeframe you agreed to at purchase.
Ordered an Item and after 3 weeks it…
Ordered an Item and after 3 weeks it did not arrive. Tracking number via DHL revealed it was dropshipped from alibaba. Support was helpful and refunded me though.
September 1, 2025
Unprompted review
Reply from SDRstore
Thank you for your feedback.
After carefully checking our records, we can confirm that we do not have any order associated with the name Peter Mayer. Additionally, the statements made in this review do not reflect our actual fulfillment or logistics processes.
Unfortunately, in recent times we have been receiving a number of fake or misleading reviews clearly intended to damage our company’s reputation. We take this matter seriously and are documenting all such cases. Appropriate action will be taken to the fullest extent available to us.
We remain fully transparent in our operations and encourage anyone with a genuine order or concern to contact our support team directly, where we are always happy to help.
I must say somehow they offer really…
I must say somehow they offer really good prices, I managed to get an USRP B210 for 30% less then from other retailers. I haven't experienced any problems with my order and it arrived within the delivery time they stated at checkout. I am satisfied.
December 8, 2025
Unprompted review
Reply from SDRstore
Thank you for your feedback.
We’re happy to hear you found a great deal on the USRP B210 and that everything went smoothly from checkout to delivery. We work hard to keep our pricing competitive while still supplying original, reliable hardware, so it’s great to know that came through.
We appreciate your trust and are glad you’re satisfied with your order.
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I bought an HackRF h4m for my son as a…
I bought an HackRF h4m for my son as a christmas present and wasn't sure if it would have arrived by then. I opened a live chat and spoke with Haupt and told him my situation. He was very helpful and assured me it will arrive by christmas and that he will put my order on priority. I have indeed received the package before christmas, and I want to thank you for assuring me. Overall good store.
December 1, 2025
Unprompted review
Reply from SDRstore
Thank you very much for sharing your experience.
We’re really glad we could help make Christmas special and that the package arrived in time. Our team does its best to prioritize urgent situations when possible, so it’s great to hear that the reassurance and extra care paid off.
Thank you as well for your kind words about our support and the store overall. We truly appreciate your trust and hope your son enjoys the HackRF H4M.
Just another dropshipping store
Order did arrive after 4 weeks, from China, and I have to pay duty costs.
Just another dropshipping store. Nothing more, they do not have their products in own stock.
December 12, 2025
Unprompted review
Reply from SDRstore
We have no record of any completed order under the reviewer’s name, and we have not shipped any order to this person that could have “arrived after 4 weeks from China” or resulted in duty charges.
Based on the timing and repeated pattern, we believe this is the same individual who has already posted multiple 1-star reviews under different names with inconsistent claims, apparently to damage our reputation.
If you are a real customer, please email us at support@sdrstore.eu
with your order number and the email address used for the purchase (or a screenshot of your order confirmation). We will verify the order immediately and help resolve any genuine issue.
We have already reported the repeated reviews to Trustpilot and will take further action with the platform if this behavior continues.
I received the ordered goods on time
I received the ordered goods on time, nicely packaged and without any problems. I want to praise the willingness and communication of the store. I will definitely buy again. Marian
December 12, 2025
Unprompted review
Reply from SDRstore
Hi Marian,
Thank you for your review and for choosing SDRstore.eu. We’re really happy to hear your order arrived on time, well packaged, and without any issues. We also appreciate your kind words about our communication and support.
We’ll be glad to help again anytime you need something, and we look forward to your next order.
Best regards,
The SDRstore Team
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