SDRstore Reviews 

96
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 58 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally helpful support team, noting that staff members respond quickly and provide detailed answers to technical questions. Buyers often note that products arrive securely packaged, function smoothly, and fully meet expectations for various specialized projects. Some reviewers were not happy with unexpected shipping delays, lengthy order processing times, and extra expenses related to import duties or taxes. A few consumers also mentioned that tracking updates were occasionally missing, vague, or delayed during the initial delivery stages. Others pointed out that communication from couriers could sometimes feel frustrating or uninformative when issues arose.

What people talk about most

Delivery service

People report positive experiences with delivery service, noting that packages generally arrive safely and... See more

Product

Consumers find product to be positive and consistently report satisfaction with their purchases. Many... See more

Order

Clients share ambiguous opinions on order experiences, reflecting a high level of disagreement. While many... See more

Customer service

Customers had positive experiences with customer_service, noting that pre-sales and support teams provided... See more

Quality

Users describe positive interactions with quality, noting that items arrive well-packed, in perfect... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Bought the clifford portapack for a university project. I'm new to sdrs and had a few questions about the product. The guy on the chat was helpful but he definitely talks "engineer", I had to google a... See more

Company replied

Rated 4 out of 5 stars

I bought a clifford edition hackrf portapack about a month ago and specifically said for the SMA ports to be soldered however they sent me the ports not assembled. Which I just saw as I am pretty busy... See more

Company replied

Rated 4 out of 5 stars

I am based in Vienna and was looking for a specific device that I haven't managed to find it anywhere else inside eu without paying massive imports. This was my first time buying from this website and... See more

Company replied

Rated 4 out of 5 stars

The only issue I had was that the order was shipped after 3 days not max 2 days as they state. Besides this I didn't have any issues.

Company replied


Company details

  1. Electronics Store

Written by the company

At SDRStore, we are more than just a technology store - we are enthusiasts, innovators, and your fellow technology lovers. As a new player in the market, our mission is clear: to bring you the latest and greatest tech products, carefully selected and offered at prices that won't break the bank.


Contact info

4.1

Great

TrustScore 4 out of 5

96 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(96)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A very good customer experience…

A very good customer experience overall. They were dealing with some website issues at the time and yet shipping was pretty quick. They offer pretty good prices, a good range of products, and ship from within the EU.

June 7, 2025
Unprompted review
SDRstore logo

Reply from SDRstore

Thank you for your kind words and for your understanding during the brief website issues. We're glad to hear your order arrived quickly and that you're pleased with our pricing and product selection. We're constantly working to expand our range of devices to better support all kinds of projects and needs. Your support means a lot to us, and we look forward to serving you again soon!
Best regards,
The SDRstore Team

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Rated 5 out of 5 stars

I ordered a HackRF Portapack H4M R10C…

I ordered a HackRF Portapack H4M R10C bundle from SDRstore. They had the best price and next day delivery. In one week I received the pack.
I had some problems with the local delivery company, the contacted me for making me aware about it and helping me throughout the process.
I’m really happy with the order and for sure I will order again from them.

May 12, 2025
Unprompted review
SDRstore logo

Reply from SDRstore

Thank you for your feedback! We're glad you found the best price with us and that your HackRF PortaPack H4M R10C bundle arrived quickly. We know how frustrating delivery issues can be, so we're happy we could assist and make the process smoother for you. We're thrilled to hear you're happy with your order, and we’ll be here whenever you’re ready for your next project!

Rated 4 out of 5 stars

Reliable

Reliable! A missing item from my order was promptly shipped and I received it within a few days. Will buy again from them.

May 15, 2025
Unprompted review
SDRstore logo

Reply from SDRstore

Thank you for your feedback! We're glad we could promptly resolve the issue with your order. We truly appreciate your support and look forward to serving you again in the future.

Rated 4 out of 5 stars

correct company,you can trust on it!if…

correct company,you can trust on it!if you have questions you can asked to her site!

April 10, 2025
Unprompted review
SDRstore logo

Reply from SDRstore

Thank you for your trust and kind words! We're always here to help, if you ever have questions, don't hesitate to reach out through our website. We’re happy to assist and appreciate your support!

Rated 5 out of 5 stars

I just bought the HackRF one Portapack…

I just bought the HackRF one Portapack H4M Bundle 4. As a newbie I found this gadget an interesting and useful introduction into the world of RF comms. It's packed with features and apps so you can get a glimpse of all the radio signals going on around us. I hate to say some elements of the user interface can be a little glitchy, but these guys and girls have done a lot of work this project and they all deserve a big shout.

April 23, 2025
Unprompted review
SDRstore logo

Reply from SDRstore

Thank you for sharing your experience with the HackRF PortaPack H4M Bundle! We’re really glad to hear you’re finding it a useful and interesting tool for getting into RF communications. It’s a powerful device with a lot to explore. We understand that some parts of the user interface might feel a bit rough around the edges since it's an open-source project, there’s always ongoing development. We appreciate your honest feedback and are happy you’re enjoying the journey into the RF world!
Best regards,
The SDRstore Team

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Rated 5 out of 5 stars

Good company

Good company,great customer service & quick delivery.

December 19, 2024
SDRstore logo

Reply from SDRstore

Thank you for your feedback! We're happy to hear that you had a great experience with our customer service and delivery. We appreciate your support!

Rated 5 out of 5 stars

Good communication and quick…

Good communication and quick turnaround. My order was well packaged and quick international shipping.

February 24, 2025
Unprompted review
SDRstore logo

Reply from SDRstore

Thank you for your kind words! We're glad to hear you had a smooth experience with communication, packaging, and international shipping. If you ever need anything else, we're always here to help!
Best regards,
The SDRstore Team

Rated 5 out of 5 stars

Amazing people.

January 23, 2025
Unprompted review
SDRstore logo

Reply from SDRstore

Thank you for your kind words! We truly appreciate your support and are glad to have met your expectations.
Best regards,
The SDRstore Team

Rated 5 out of 5 stars

Unparalleled Excellence in Products and Service!

Without a doubt, this is the best customer experience I've ever had! The products are exactly as described—flawless in quality and presentation. The customer support is nothing short of exceptional, going above and beyond to ensure every question is answered and every concern addressed promptly and professionally. I wholeheartedly recommend this company to anyone looking for top-tier products and a customer experience that exceeds all expectations!

January 16, 2025
Unprompted review
SDRstore logo

Reply from SDRstore

Thank you for your amazing review! We're thrilled to hear that you had such a positive experience with us. Providing high-quality products and outstanding customer support is our top priority, and it’s incredibly rewarding to know we exceeded your expectations. If you ever need anything in the future, we're always here to help. We truly appreciate your recommendation and your support!

Best regards,
The SDRstore Team

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Rated 5 out of 5 stars

pretty nice selection of products

pretty nice selection of products. a friend of mine got an rtl v4 from here and he recommended them to me. didn't have any issues with shipping. i received my package with dpd in about a 8 days.

January 11, 2025
SDRstore logo

Reply from SDRstore

Thank you for your feedback! We’re pleased to hear your friend recommended us and that your experience with shipping was smooth. Ensuring quality products and reliable service is always our priority. Should you have any questions or need assistance in the future, feel free to reach out. Enjoy your new gear!
Best regards,
The SDRstore Team

Rated 5 out of 5 stars

very good store

very good store. contacted them before placing my order just to confirm some of my questions. also ive asked them to send me some photos of the package being packed for peace of mind since I saw they don't have a lot a reviews when I placed my order and wanted to make sure. They fulfilled my request and send me photos of the shipment before shipping it and they also included some free stickers which is really nice. I've got the new H4M and it's amazing. I have just not been able to put it down in the past few days. My hands hurt for holding it so long :) I will 100% come back and buy again.

January 9, 2025
SDRstore logo

Reply from SDRstore

Thanks for sharing your experience! We're really glad we could help answer your questions and put your mind at ease before your order. It’s great to hear you’re loving the H4M, it sounds like it’s keeping you busy! We’re happy you liked the stickers too. Looking forward to seeing you back again soon!
Best regards,
The SDRstore Team

Rated 5 out of 5 stars

Very good communication about the…

Very good communication about the Status of the Order, no Fürther Info required.

November 20, 2024
SDRstore logo

Reply from SDRstore

Thank you for your positive feedback! We're glad to hear you appreciated the communication about your order status. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Best regards,
The SDRstore Team

Rated 4 out of 5 stars

It took a bit longer than their…

It took a bit longer than their processing times info for my order to get processed. But other than that had no problem with shipping. I am from the Netherlands and i received my order in 8 days once it was shipped. One downside is they only have Standard Shipping. They should add more options in the future.

July 19, 2024
SDRstore logo

Reply from SDRstore

Thank you for your feedback and for sharing your experience! We're glad to hear you received your order within 8 days after shipping. We apologize if the processing time took a little longer than expected and appreciate your understanding.

We’re always looking to improve and will definitely consider adding more shipping options in the future to better meet our customers’ needs.

Wishing you a Merry Christmas and a wonderful holiday season!

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Rated 5 out of 5 stars

The customer service was second to none…

The customer service was second to none absolutely amazing, the delivery was fast considering the distance it had to travel and love the H4M I would recommend.

December 22, 2024
SDRstore logo

Reply from SDRstore

Thank you so much for your kind words! We’re thrilled to hear that you had an amazing experience with our customer service and that your H4M arrived promptly. It’s wonderful to know you’re enjoying the product, and we truly appreciate your recommendation.

If there’s anything you need in the future, don’t hesitate to reach out.

Best regards,
The SDRstore Team

Rated 5 out of 5 stars

Correct Product, good support

I ordered the HackRFOne with the Portapack from Great Scott Gadgets and it appears to be legitimate and one of the more reasonably priced options. Shipping was fast and the support team was quick to respond when I thought my package was stolen (thankfully it wasn't just poor courier tracking)

November 20, 2024
SDRstore logo

Reply from SDRstore

Thank you for your feedback! We’re glad to hear your package arrived safely and that you had a positive experience with shipping and support. At SDRstore.eu, we work hard to provide competitive pricing and excellent customer service, and it’s great to know these efforts are appreciated.

If you ever need further assistance or have questions, don’t hesitate to reach out. We’re here to help!

Best regards,
The SDRstore Team

Rated 5 out of 5 stars

I can recommend sdrStore

Good communication about stock and delivery times, reasonable prices. Hardware packed pretty well, my H4M arrived without any problems.

November 5, 2024
SDRstore logo

Reply from SDRstore

Thank you for your kind feedback! We’re thrilled to hear that you were satisfied with our communication, pricing, and the condition of your H4M upon arrival. Ensuring a smooth experience from start to finish is our goal, and it’s great to know we met your expectations.

If you ever have any questions or need assistance in the future, don’t hesitate to reach out. Happy experimenting with your new hardware!

Best regards,
The SDRstore Team

Rated 5 out of 5 stars

best site in the hole world

December 18, 2024
Unprompted review
SDRstore logo

Reply from SDRstore

Wow, thank you for the amazing feedback! We're thrilled to hear that you think we're the best site in the whole world! Your support means a lot to us, and we’re committed to providing the best products and service possible. We look forward to serving you again soon!

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Rated 2 out of 5 stars

Need assistance urgently

I placed the order however it has not been shipped yet and I have no access to account to sign in, please contact me

December 11, 2024
Unprompted review
SDRstore logo

Reply from SDRstore

Thank you for your feedback. We’d like to clarify that your order has already been packed and was awaiting pickup by the carrier as of yesterday. Please note that during the busy Christmas season, carriers are processing a high volume of parcels, which may slightly impact timelines.

Regarding account access, it’s easy to reset your password via our website. Additionally, we didn’t receive any inquiries from you via email or live chat, where we’re always happy to assist with any issues promptly.

We kindly ask you to reconsider the review, as we strive to provide the best possible service and ensure your satisfaction. Should you need further assistance, don’t hesitate to reach out to us directly.

Thank you for your understanding,
The SDRstore Team

Rated 4 out of 5 stars

Good experience

Good experience. Haven't had any issues.

December 12, 2024
Unprompted review
SDRstore logo

Reply from SDRstore

Thank you for sharing your feedback! We're glad to hear you had a good experience with us. If you ever need assistance or have any questions in the future, we're here to help. We look forward to serving you again!

Rated 1 out of 5 stars

Awful Experience

December 2, 2024
Unprompted review
SDRstore logo

Reply from SDRstore

Dear Reviewer,
Thank you for your feedback. However, we have substantial evidence indicating that this review is part of a series of fake reviews being posted by the same individual using multiple accounts with the intent to harm our business.

We take such matters very seriously and have already documented these activities, including all prior reviews and interactions. If this behavior does not cease immediately, we will have no choice but to pursue legal action to protect our business and reputation.

We encourage genuine customers to reach out to us directly if they have any concerns or require assistance. Thank you for your understanding.

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