My "misted" window needed a replacement and Sealed Units Direct made the job easy, cost efficient and a task that sees a first-class quality new pane in its place. Vicki Neale at SUD was supportive... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered sealed double glazed units online—delivery was quick and everything arrived well packaged. Installation was easy to do myself and the quality is great too. Vicky was really helpful and chec... See more
Company replied
This is my first time ordering from sealed units direct, I have to say the service and product was excellent. Vicky called to advise of the delivery day and followed up by giving an approximate time... See more
I was genuinely concerned because the price seemed too cheap compared to others but the glass arrived first thing in the morning, in perfect condition, the perfect size and good quality. Vicky calle... See more
Company replied
Company details
Written by the company
At Sealed Units Direct, a family-run business, we are dedicated to providing high-quality IGU/DGU glazed sealed units, along with outstanding customer service. Our user-friendly website allows you to order replacement double and triple glazed units directly from the manufacturer, helping you save on costs. With the latest technology in sealed unit production, we ensure precise glass cutting to size, delivering the perfect fit for your needs, every time. Our website uses Trust Payments for a simple and secure payment solution.
Contact info
Thames Development, Charfleets Road, SS8 0PQ, Canvey Island, United Kingdom
- 01268 686528
- sales@sealedunitsdirect.co.uk
- www.sealedunitsdirect.co.uk
Would definitely recommend them for your glazing unit needs!
Have used them multiple times and will definitely continue to use them going forward. Easy to use website, amazing service and prompt delivery! Vicky has been absolutely amazing with confirming and organising our orders as well as arranging delivery days and times that best suit us! Would definitely recommend them for your glazing unit needs!
November 21, 2025
Unprompted review
Reply from Sealed Units Direct
Thank you for your kind review and continued trust in our service. We’re pleased to hear that ordering and delivery have been smooth for you, and that Vicky has been able to support your needs. We truly appreciate your recommendation and look forward to assisting you again.
Many Thanks
Sealed Units Direct
Brilliant Customer Service and Quality Product
Vicky was brilliant, from start to finish - keeping me updated throughout manufacturing to delivery. The quality of the sealed unit was superb and I look forward to using Sealed Units Direct in the future.
November 21, 2025
Unprompted review
Reply from Sealed Units Direct
Thank you for your kind review. We’re pleased to hear you were happy with the service and the quality of your sealed unit. We appreciate your support and look forward to assisting you again in the future.
Many Thanks
Sealed Units Direct
Great communication from start to…
Great communication from start to finish including delivery times .Would use again in the future.
November 21, 2025
Unprompted review
Reply from Sealed Units Direct
Thank you for taking the time to leave a review. We’re pleased to hear you were happy with the communication and delivery updates. We appreciate your support and look forward to assisting you again.
Many Thanks
Sealed Units Direct
Easy ordering, fast delivery
It was really easy ordering from Sealed Units Direct. The web site was simple to use and Vicky provided excellent customer support, ensuring a smooth and fast delivery. I will definitely order from them again in the future.
November 19, 2025
Unprompted review
Reply from Sealed Units Direct
Thank you for the kind review! We're happy to hear the ordering process was easy and that Vicky ensured a smooth, fast delivery. We look forward to your next order.
Many Thanks
Sealed Units Direct
Great service from Vicky and the team
Great service from Vicky and the team, sealed unit arrived well with in the time frame given.
Would be happy to order again.
November 19, 2025
Unprompted review
Reply from Sealed Units Direct
Thank you for your feedback. We're pleased to hear you received great service from Vicky and the team, and that your sealed unit arrived on time. We appreciate your kind words and look forward to your next order
Many Thanks
Sealed Units Direct
Excellent service provided and vicky…
Excellent service provided and vicky was very helpful with everything especially the delivery process
November 19, 2025
Unprompted review
Reply from Sealed Units Direct
We’re delighted to hear you received excellent service and that Vicky was especially helpful with the delivery process. We truly appreciate you taking the time to share your experience!
Many Thanks
Sealed Units Direct
Great service and customer care from…
Great service and customer care from Vicky
November 19, 2025
Unprompted review
Reply from Sealed Units Direct
Thank you for your kind words! We’re glad Vicky provided excellent service.
Many thanks
Sealed Units Direct
Fast efficient service and great…
Fast efficient service and great customer service support from Vicky
Delivered ahead of schedule
Highly recommended
November 17, 2025
Unprompted review
Reply from Sealed Units Direct
Thank you for your positive feedback. We are pleased to hear that our service met your expectations and that Vicky provided valuable support. We appreciate your recommendation.
Many thanks
Sealed Units Direct
Very good value & quality
Very good value & quality. Vicky phoned to confirm delivery & check all ok after delivery.
November 16, 2025
Unprompted review
Reply from Sealed Units Direct
We appreciate your feedback and are glad you were satisfied with the quality, value, and Vicky’s follow-up.
Many thanks
Sealed Units Direct
Hassle free service
Web site was straight forward and easy to navigate.
The service over the phone and emails by Vicky was second to none.
I recommend this company and will definitely use them again.
The delivery turned up exactly when they said and the gentleman was very pleasant in his service
November 17, 2025
Unprompted review
Reply from Sealed Units Direct
We appreciate your feedback. We are glad the online experience was straightforward, that Vicky provided excellent support, and that delivery arrived as scheduled. Thank you for recommending us!
Many thanks
Sealed Units Direct
double glazing
Ordered double glazing — it was three times cheaper than our local glazing companies.
Delivery was quick, and Vicky kept me updated throughout the process.
Top service!
Thanks
K
November 17, 2025
Unprompted review
Reply from Sealed Units Direct
We appreciate your review. It’s wonderful to hear that our service, pricing, and Vicky’s support provided a positive experience.
Many thanks
Sealed Units Direct
Website was clean easy to use
Website was clean easy to use
Price was good
Delivery simple right to my door
Vicky contacted before and after the delivery to make sure I would be in and after to check everything was ok
November 14, 2025
Unprompted review
Reply from Sealed Units Direct
Thank you for sharing your experience. We’re pleased that our website, pricing, and Vicky’s attentive support ensured a smooth and convenient delivery for you.
Many thanks
Sealed Units Direct
Great Service
Excellent service with quick, hassle free delivery.
Vicky was so helpful and friendly, confirming our order and arranging a delivery time to suit us.
Would highly recommend this company if you are looking for reasonably priced upvc glazing units. Great service.
November 13, 2025
Unprompted review
Reply from Sealed Units Direct
Thank you for your kind feedback. We’re delighted that you found our service efficient and hassle-free, and that Vicky’s assistance made the ordering and delivery process smooth. We truly appreciate your recommendation.
Many thanks
Sealed Units Direct
Great customer service communications
Great customer service communications - credit to Vicky as she was great on that.
November 7, 2025
Unprompted review
Reply from Sealed Units Direct
Thank you for taking the time to leave your comments.
We are pleased you are happy with the service you received.
Many thanks
Sealed Units Direct
Vicky at Sealed Units Direct was…
Vicky at Sealed Units Direct was amazing, Many thanks , an asset to any business. They come highly recommended from me .
November 4, 2025
Unprompted review
Reply from Sealed Units Direct
Thank you for taking the time to leave your comments
We are thankful for all comments received
Many Thanks
Sealed Units Direct
I ordered 2 times from this company and…
I ordered 2 times from this company and they due good job.I'm verry satisfied for they prestation.And Vicky done good job calling me to give me information about my order and delivery notes.
November 7, 2025
Unprompted review
Reply from Sealed Units Direct
Thank you for leaving the above post
We are pleased you are happy with the service provided
Many Thanks
Sealed Units Direct
Friendly service
Friendly service, good communication from Vicky in the office and a great delivery from the guys in the van.
November 7, 2025
Unprompted review
Reply from Sealed Units Direct
Thank you for your post and we will ensure Vicky is made aware of your comments
Many Thanks
Sealed Units Direct
First class company...highly recommended
The product selection is excellent. The website is clear and easy to use. The service is outstanding. Throughout the process, I received updates from a real person who was friendly and helpful. Big shoutout to Vicky. The delivery was on time and handled professionally. Overall, a great experience with excellent products. Highly recommended.
November 6, 2025
Unprompted review
Reply from Sealed Units Direct
We are happy to hear that you liked the online service
Thank you for your kind words
Many Thanks
Sealed Units Direct
Excellent service
Excellent service, prompt delivery and excellent Communication.
November 5, 2025
Unprompted review
Reply from Sealed Units Direct
Thank you for your comments above we appreciate all feed back received
Many Thanks
Sealed Units Direct
Reply from Sealed Units Direct
Thank you for your post we are pleased we were able to assist you
Many Thanks
Sealed Units Direct
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