I've already recommended Select Security to a widow friend who has never had a Security System. The ease of use is incredible. I grew up with Alarm Force, and this system is so much easier. The tec... See more
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See what reviewers are saying
I love this security company! It is so affordable and I actually get a LIVE person on the intercom if I need one! I have accidentally tripped my own backdoor alarm a few times and within 30 second... See more
Works great - remote control from my I Phone is help full. Only thing missing is a "Panic Button" on the I Phone App. Hopefully never needed, but could be important if there was ever a middle of the n... See more
Everyone on the team that handles my account is responsive and helpful. The installation was so well done. The equipment works great and I love the remote feature to arm and disarm my system. Also, it... See more
Company details
Information provided by various external sources
We've built Select Security around the promise we've made to the communities where we live and work. A promise to protect our customers, neighbors, and families from harm by providing them with effective and affordable security and life safety solutions. In each of our offices, from our Lancaster, PA headquarters to our many branch offices, we've created teams of dedicated individuals who stand ready to share their knowledge with those we serve. Every department, from Customer Care to Human Resources, is focused on making sure our customers' needs are always our first priority. We believe through providing our services, we are helping to create stronger, and safer, communities.
Contact info
North Plum Street 241, 17602, Lancaster, United States
- 877-877-0345
- www.selectsecurity.com
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Reliability is a great word to describe…
Reliability is a great word to describe this company!
July 6, 2018
Unprompted review
Loving the upgrade
Loving the upgrade. I would definitely recommend this company.
July 6, 2018
Unprompted review
Very happy with the upgrade
Very happy with the upgrade. Recommended this product to my friend.
July 5, 2018
Unprompted review
Reply from Select Security
This is great to hear Maria! Thank you for trusting us to upgrade you to a new Select SmartHome security system.
I like the system
I like the system. I dont like the fact that they charge my card whenever they want. And wish that would stop.
July 5, 2018
Unprompted review
Reply from Select Security
Hello Nikki! We're so happy you are liking your new system. We apologize that there have been problems with your account. Please look for a call from our Customer Support team to address and correct this issue.
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So far the system seems to be working…
So far the system seems to be working okay. If I could change anything it would be louder. When I open a door to enter or exit you can not always hear it from where the voice box is located. Hope to receive my yard signs soon.
Thank You,
July 5, 2018
Unprompted review
Reply from Select Security
Hi Marcie,
If you need assistance adjusting the volume louder, please contact our customer support team and we will be happy to help! We have just packaged yard signs for you and they will be in the mail for you.We apologize for the delay. Please look for an email from us containing your tracking number.
I upgraded to there new system and it…
I upgraded to there new system and it works great. I thought it would cost me more but it is only 1 cent more a month. Great deal and great installer.
July 4, 2018
Unprompted review
Reply from Select Security
Thank you for your review! We are so happy you are having a great experience with Select Security.
Quick response,Great alarm system,💘…
Quick response,Great alarm system,💘 love it.
July 2, 2018
Unprompted review
Reply from Select Security
This is great to hear! Thank you for your review Charles and Deborah.
Amazing system
July 1, 2018
Unprompted review
Reply from Select Security
We're glad you are loving your new security system Chris!
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Waiting for window stickers.
June 29, 2018
Unprompted review
Reply from Select Security
Hello Ken! We apologize that you haven't yet received your new window stickers. We are mailing them to you right now! Please look for a personal email coming your way to confirm.
Reply from Select Security
Thank you for your review Larry!
I have received excellent service from…
I have received excellent service from Select Security. The representatives from each department: customer service, accounting, sales and tech support are very receptive to my needs and questions. They are friendly, courteous and very professional. Thank you Select Security for all you do.
June 29, 2018
Unprompted review
Reply from Select Security
Sheila, we are proud to provide you with a great customer service experience in every department. Thank you for choosing us as your home security provider and thank you for your review!
Great Service, Highly Recommended!
This is a great alarm company. They have state of the art technology, and friendly service. I recently upgraded my system and the service technician was very knowledgable and explained all the new features. I would recommend this company to anyone looking to get a home or business alarm.
June 28, 2018
Unprompted review
Reply from Select Security
Thank you for your review and recommendation, Mark! We pride ourselves on providing the best smart home security systems in the industry. We are happy you have trusted us to protect your home!
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I think this system is wonderful and…
I think this system is wonderful and the installed was fantastic.
June 28, 2018
Unprompted review
Reply from Select Security
That's great to hear James! We're happy your new system is working well for you. Thank you for being a valued customer with Select Security.
The installer was first class
The installer was first class. The reason I didn't give you a 5th star was the inability to lower the volume on the set when you set or cancel the alarm. It is very annoying and will wake up folks on the second floor.
Can't just that aspects noise be reduced?
Thank you.
June 28, 2018
Unprompted review
Reply from Select Security
Hi Fred! We're so happy to hear your installer impressed you. Regarding your panel, we apologize that the volume is too loud. With the way the panel was manufactured, the master volume is the only volume that can be adjusted. The voice, chime and beep cannot be changed independently - they all adjust simultaneously. If you need assistance with this, please feel free to call our customer support center and we will be happy to help you!
Company worth hiring!
Rep was courteous, knowledgeable and convincing WITHOUT even remotely being annoying or pushy.
June 28, 2018
Unprompted review
Reply from Select Security
We love hearing awesome feedback about our employees! We're very happy they worked with you to get you the right smart home security system for your home. Thanks for your review Sandra!
Reply from Select Security
We are proud to provide you safe and smart home security. Thanks for being with us Jill!
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Not near as good as former company's…
Not near as good as former company's service.
June 28, 2018
Unprompted review
Reply from Select Security
Hi Linda,
We sincerely apologize that you feel this way. We want to ensure you are receiving the best customer service experience possible from us.
We are going to have a Customer Support lead reach out to you so that you have their direct contact information. In addition, we will have your territory manager reach out to you so you have their information as well. If you experience any future issues, and we hope that you do not, feel free to call our General Manager at any time at 717-205-9459.
Again we apologize and aim to provide our customers with the best experience.
A great security system
A great security system. It is easy to operate. We love it. Great price.
June 28, 2018
Unprompted review
Reply from Select Security
We're so happy you're loving your new system Carmen!
Response to alarms are prompt and…
Response to alarms are prompt and within the designated time limit. Customer service reps are knowledgeable, patient and cordial.
June 28, 2018
Unprompted review
Reply from Select Security
We are happy to provide you with fast monitoring service and so glad our customer service representatives are taking such great care of you. Thanks for your review, Magaline!
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