Select Security Reviews 217

Good customer service. I am disappointed with the equipment. Our's is connected to the WiFi and it always gives us a headache. We have had service out many times. Doorbell camera - we are not always able to log in to see who it at the door. Our equipment is too new to upgrade so we are stuck with the equipment that works 50% of the time. I will be switching when my contract us up. It is a nice system just make sure you have a good internet speed so it is functional.

The ability to arm and disarm at your convenience right from your phone checking to make sure you did set alarm, from your phone, be able to disarm before you open your door. The chimes to alert you when a door is opened is just awesome. I would recommend to anyone. You sleep peacefully.

Great good do they job well an problems out workers the system work good an makes.me.and my family feel safe we dont have to worry about anything can come an go as we please with out having to anout no one breaking in

Very easy to use and technicians who installed were very thorough and helpful with answering our questions.

not bad service once I got a hold of someone that could actually help. after that it was all good until the billing didn't go thru for months. at least they didn't charge me any late fees. I just didn't know about it and had gone a vacay thinking my house was secure. That something that I want to happen.

The installation was quick and the technician was very knowledgeable, courteous and polite. However the security panel could not be placed where the original one was installed and there are small holes in my wall which will have to be repaired/painted. I was not expecting to have that problem or added expense.

We like being able to use our phone or the remote to turn the system on and off. It is a user friendly keyboard. But the system is not loud enough We had Alarm Force previously and could hear it everywhere in the house. We are concerned that if the alarm is set off that we could not hear it in our upstairs bedroom We have contacted customer service and they indicate that it is set as loud as possible with this system We have a two story house and cannot set the system away from the key pad and go upstairs at night like we could with Alarm Force. We have to set it with our phone or remote. Our biggest concern with this system is that if the alarm is set off during the night that we would not be able to hear it it in our upstairs bedroom!!

I received excellent service from my technician and he was very helpful knowledgeable and kind I would highly recommend anyone to get your service.

Read the service ticket from the technician! The conversation he wrote about the glass break NEVER occurred.
I signed the ticket on his phone and never saw what he wrote until I read it on my email.

Customer service need tweaking. Listening and understanding is a MUST.
Overall...pretty good

the ability to set or remove alarm when away from home

Great Customer service. I had the upgrade system and am still a little shaky on the operations. Tried to call but still lines are busy so I just hang up.

Customer service is always courteous and professional.

We are very happy with this service.
The equipment is dependable and easy to use.
The vocal response when it is set off is very prompt.
Support when we have phoned excellent.