When I place this order, there was no acknowledgement via a confirming email that the order had gone through. This is not surprising because it has happened before with you. What is happening here?
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See what reviewers are saying
This is the second time that I've used Sensibus and, as with the first use, the product and service were outstanding. WRT the product: my wife enjoys butternut squash ravioli, and the sweet butter... See more
Cordial on the phone when inquiring of products and service. Pricing on most items competitive. Packaging and shipping was near superlative. As we all know we are looking for something different , Fo... See more
I love your array of hard-to-find exceptional products. This was my first -- but not my last -- online purchase from you. Everything worked perfectly. Thank you so much.
Company details
Information provided by various external sources
Sensibus is an online specialty food store. Follow us in a journey through the flavors of the finest European, Italian and American gastronomic traditions.
Contact info
94005, Brisbane, CA
- 800-676-0949
- customercare@sensibus.com
- www.sensibus.com
Lustenberger 1862 Cheese I ordered is…
Lustenberger 1862 Cheese I ordered is excellent. Good service. Kep me informed regularly. Only small thing is that the shipping was expensive.
Unsatisfied with Sensibus customer…
Unsatisfied with Sensibus customer service.
I called customer service (number on website and email) several times and I always got a recording, I wasn't able to talk to a real person. I had a concern with my late arrival of my package. I sent an email like the recording suggested and it's been two weeks and I still haven't heard back from Sensibus.
My cheese came very fast and was very…
My cheese came very fast and was very well packed with ice. It is delicious. True buffalo mozzarellas are very hard to find. I will for sure be being from this company again and will be recommending it to those who cannot find specialty items like what I see carried here. Excellent product and service!
Product arrived on time
Product arrived on time. Satisfied with the service.
Simply excellent
Simply excellent.
The olives are frim and delicious. The cheeses were the best I ever tasted.
Never answere my email or contacted me…
Never answere my email or contacted me regarding my products purchased. All of them arrived damaged.
I ordered cheese one day and it arrived…
I ordered cheese one day and it arrived the next day unbelievable!!! Thank you.
Rebecca
Eccellent product and customer servce by Bianca
I ordered burgundy truffles for next day delivery to recreate a recent Tuscan meal shared at a restaurant on the Arno in Firenze. Bianca ensured shipment of the freshest, most fabulous truffles. She provided outstanding customer service, unmatched! The meal was perfect and I look forward to ordering again. Grazie Bianca!
Love you cheeses
Hello,
I just received my order and the cheeses are just wonderful!!!
Three years ago, I had to move from CA., to Arkansas and my new area has NO cheese stores at all like Riverside County in CA. has. Your store has is my new life saver. Thank you for being on the web period. I will continue to purchase your cheeses as needed.
Thank you.
Quick delivery and great cheese
Quick delivery and great cheese. The cheese arrived the day after it was ordered and the parmesan is exactly what I wanted, not the bland cheese found in most supermarkets.
Nice find!!!
Good service! Great Selection! I’m sure I will have more good reviews on items after I eat em!
Tuna heart was lovely and promptly…
Tuna heart was lovely and promptly delivered. Thanks!
My package was delivered by Fedex
My package was delivered by Fedex. It was supposed to be delivered to my house but was not. It was left at Walgreens and I received an email that that was where I should pick up box.
Was very disappointed that cheeseswere…
Was very disappointed that cheeseswere not marked. We ordered quite a bit from you and it was for a party and we wanted to label everything and we had to play a guessing game on white a few of the cheese is that we ordered were… They really need to be clearly marked.
I ordered some PARMIGIANO REGGIANO one…
I ordered some PARMIGIANO REGGIANO one day and it was here the next. The website is easily navigable and the ordering process simple. Next time I will try to order more at a time as shipping costs were high.
The mozzarella di bufala sold by…
The mozzarella di bufala sold by Sensibus is the best I have found online and always arrives carefully packed. I could not recommend this company more highly.
I’m sorry
I’m sorry, but I have ordered from them twice and twice almost the whole order consisted of products that expired within a month! It was OO flour, grains, honey...COME ON!!!
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