TV installation was all carried out to schedule and all connections thoroughly checked to ensure everything was working correctly. The Internet/Wi-Fi connections were also checked and the signal to... See more
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Established in 1972
Sevenoaks Sound and Vision is one of the largest independent Hi-Fi and Home Cinema retailers in the UK.
20 beautiful stores nationwide
A best-in-class eCommerce website, and a friendly UK based Telesales team, Sevenoaks offers a unique, first-class experience. All of this is supported by a custom installation service which specialises in the creation and installation of bespoke home entertainment systems to suit all budgets.
Superb customer service
At Sevenoaks, we guarantee superb customer service – that means listening carefully to what you want, offering impartial, expert advice and access to an unrivalled product range with every leading manufacturer represented. Our knowledgeable staff are highly trained, dedicated to customer service and have a genuine enthusiasm and passion for home entertainment.
You can reach us via:
email:- support@ssav.com
Telephone:- 01732 740944
The phone lines are open Monday – Friday 9am to 5pm and the team will try to answer any queries.
Talk to the experts
You can now talk to the experts and place your order directly over the phone with our friendly UK based team by calling 0333 016 4775 from 9am to 5:30pm Monday to Saturday, and 10am to 4pm Sunday.
Our 0333 number is a local rate call and our fully product-trained team is on hand to answer any questions you may have. So if you want to check that new smart TV is the right one for you, ask about which turntable best suits your requirements, or simply check stock availability before placing your order, we are here to help so call us today!
Design & Installation
Whether you are building, renovating, or just want to expand an existing audio-visual system, we will listen to your requirements and produce a bespoke design based on your needs and budget. We manage the entire project, from the initial no obligation consultation, through to a complete, professional installation, without a wire or cable to be seen.
We also offer an optional free of charge site visit, where one of our team will visit you to discuss the perfect way to integrate your new project into your home.
See our Design & Installation page to find out more and book a site visit.
Unit 1 Morewood Close Industrial Estate, TN13 2HU, Sevenoaks, United Kingdom
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Purchased an AV Receiver and Speakers from Sevenoaks in Norwich. I dealt with Emmanuel and Justin in store who were both super- helpful and answered all of my questions. No pushy sales pitch just a genuine will to help me.
Quote came back to me the same day and was competitively priced. Quick responses on all my follow up questions.
Delivery was very quick also.
As with most things it comes down to price but ultimately it was the great customer service that won me over.
I had previously used a different local supplier for the rest of my system but will be sure to take my business here moving forward. Can highly recommend the Norwich branch without hesitation.

Reply from Sevenoaks Sound and Vision
Exceptional customer service - fantastic products. Worked out a good price for me and received a full set of cables. Door to door in one day.
5/5 would use again

Reply from Sevenoaks Sound and Vision

Reply from Sevenoaks Sound and Vision

Reply from Sevenoaks Sound and Vision
Great service from knowledgeble staff, helpful service after a minor issue with set up of equipment, would happily use sevenoaks again.

Reply from Sevenoaks Sound and Vision
Prompt service and response to customer queries. Rapid delivery

Reply from Sevenoaks Sound and Vision
Really helpful service from Kev the assistant manager and great deal on the TV.

Reply from Sevenoaks Sound and Vision
This is my first purchase from Sevenoaks. The transaction went forward smoothly and delivery was very prompt and arrived on time. I am very pleased with their service.

Reply from Sevenoaks Sound and Vision
After discussing what I wanted I had arranged to come in to listen to a couple of possibilities. When I arrived everything was setup ready. Great demo by knowledgeable staff and as a result came away with the NAD M10v3 since then I’ve emailed with a couple of queries and received a prompt response.
Highly recommend them and I’m sure I will be back for more upgrades.

Reply from Sevenoaks Sound and Vision
Great store. Good range of products. Let me try out what I was interested in their listening room. Pleasant staff.

Reply from Sevenoaks Sound and Vision
This is a great company. I’ve purchased online and from their Epsom branch a few times and I can honestly say that every experience has been absolutely spot on.
Exceptional customer service. The guys in Epsom are delightful and they make me feel very valued as a customer and that’s a good feeling ! I love talking hifi and this is a great place to do just that…which reminds me I’ve not done that for ages.
I recently bought a Pro-ject XAB online in a deal I couldn’t ignore (half price !!) and once again the customer service I received was first rate as I did actually end up having to phone to complete the order.
I very highly recommend this honest, knowledgeable organisation, especially the Epsom branch.

Reply from Sevenoaks Sound and Vision
Dan was great at Witham store, we just gave details of what we were there for, he listened, we listened to some equipment and came away with what I liked. Nothing was too much trouble.

Reply from Sevenoaks Sound and Vision
Sevenoaks offer real old school service, and value their customers. That's why I keep coming back

Reply from Sevenoaks Sound and Vision
Simon was very helpful and patient, i did not feel that I was being pushed into a purchase and was made to feel comfortable. The whole team worked together and had a lot of collective knowledge which made the experience worth the visit in store. I would recommend the store and Simon and thank him for helping me choose a really good streamer: Bluesound Node. In my view an excellent unit for the money.

Reply from Sevenoaks Sound and Vision

Reply from Sevenoaks Sound and Vision
Great staff honest very knowledgeable instills confidence they tell you the way it is like it or not and I like it, I won’t go anywhere else now.

Reply from Sevenoaks Sound and Vision
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