SEVENSTORE Reviews 

4,430
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,223 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, often noting items arrived quickly and were well-packaged. Many people also highlight the outstanding customer service and helpful staff, who are described as professional, efficient, and quick to resolve issues. The overall service provided is consistently seen as excellent, making for a smooth and positive experience. However, some customers also noted difficulties with customer service, experiencing issues with slow responses, unhelpful interactions, or problems with refunds not being processed. A few other people also felt that there were occasional delivery problems, such as parcels being sent to the wrong address or left in insecure locations by couriers.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers describing them as helpful, efficient, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast and prompt delivery,... See more

Customer service

Users describe positive interactions with customer service, with many reviewers praising the excellent and... See more

Product

Consumers find product experiences to be ambiguous, with many praising the quality, price, and speedy... See more

Service

Customers consistently note positive experiences with service, praising its efficiency, speed, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered Friday, and delivered on Sunday lunchtime 👍🏻👍🏻 20% off Look even better than website pics, quite a hard colour to describe. Warm Vanilla? Candescent Cream? Muted Lemon 🍋? The yellow l... See more

Company replied

Rated 4 out of 5 stars

This review may not give a full and accurate representation of this site due to the particular purchase I made. It was something which was extremely popular and was the sort of item you needed to be... See more

Company replied

Rated 4 out of 5 stars

Great range of exclusive trainers at decent prices. Delivery was very swift. Really happy overall.

Company replied

Rated 5 out of 5 stars

Dear Sevenstore Staff What a pleasure to find a online shop that is just fantastic in every way. Ordering was simple. My order was dispatched immediately and when my order arrived less the 48... See more

Company replied


Company details

  1. Clothing Store
  2. Men's Clothing Store

Written by the company

Shop the latest collections from curated mix of progressive designers and iconic brands online at SEVENSTORE. Free UK delivery on orders over £90. https://www.sevenstore.com/


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(4,430)

1,166 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good site to shop from

Very good site to shop from.
Prompt Delivery!

June 19, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review, Mo. We’re pleased to hear your experience was seamless and your order arrived promptly. At SEVENSTORE, we take pride in delivering a curated and refined shopping experience. We look forward to welcoming you back soon.

Rated 5 out of 5 stars

quick order processing and delivery

quick order processing and delivery

June 19, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review, Jimmy. We’re pleased to hear your order was processed and delivered promptly. At SEVENSTORE, we take pride in offering a curated, seamless experience, and your positive feedback affirms our commitment. We look forward to welcoming you again soon.

Rated 5 out of 5 stars

Competitive prices

Competitive prices, fast delivery, reliable service.

June 23, 2026
Unprompted review
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your positive feedback. We’re pleased to hear you value our competitive prices, fast delivery, and reliable service. Your satisfaction is important to us, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery

June 18, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review, judi. We’re pleased to hear you had a positive experience with our platform. At SEVENSTORE, we take pride in delivering a curated and refined shopping experience, and your feedback affirms our efforts. We look forward to welcoming you again soon.

Rated 5 out of 5 stars

Excellent service

Excellent service, ordering made easy, kept informed throughout, prompt delivery through DPD. That’s how to do it 👍

June 22, 2026
Unprompted review
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review, Matt. We’re pleased to hear your experience was smooth and that your order was delivered promptly. At SEVENSTORE, we take pride in offering a curated and seamless service, and your feedback reflects our commitment. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

stuart

Great range and great service.

June 18, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review. We’re pleased to hear you appreciated our range and service. At SEVENSTORE, we take pride in delivering a curated and refined shopping experience, and your positive feedback is important to us. We look forward to welcoming you back.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, accurate, and excellent!

June 3, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review. We’re pleased to hear your experience with our delivery was both fast and accurate. Your positive feedback reflects our commitment to providing a curated and refined shopping experience. We look forward to welcoming you back soon.

Rated 5 out of 5 stars

Excellent service

Excellent quality Choice. Dispatch time and delivery

June 17, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review. We’re pleased to hear you’re satisfied with the quality, choice, and delivery experience. At SEVENSTORE, we take pride in offering a curated selection and a seamless service. We look forward to welcoming you again.

Rated 5 out of 5 stars

Great Experience

Great Experience, helped & adviced on how to return for a bigger size, extremely happy.

June 17, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review, John. We’re pleased to hear you found our advice helpful and that you’re happy with your experience. At SEVENSTORE, we take pride in providing a considered and supportive service. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Fast delivery no problems with ordering

Fast delivery no problems with ordering

June 14, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your positive feedback. We’re pleased to hear your order was delivered promptly and without any issues. At SEVENSTORE, we take pride in providing a curated and seamless experience, and your satisfaction is important to us. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Trainers arrived very quickly and all…

Trainers arrived very quickly and all good, thank you 😊

June 16, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your positive feedback, Paul. We’re pleased to hear your trainers arrived quickly and meet your expectations. At SEVENSTORE, we take pride in delivering a curated and seamless experience. We look forward to assisting you again in the future.

Rated 1 out of 5 stars

There are brown marks on one of the…

There are brown marks on one of the shoes

June 17, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Hi,

Thank you for your review, and I’m really sorry to hear how frustrating this situation has been for you – I completely understand your concerns, and frustration on this situation. Please accept our apologies; this is certainly not the experience we aim to provide.

We’d really like to get this looked into properly for you and resolve this as quickly as possible. Can you please reach out to our team and send us pictures of the shoes? Once we have this, we will advise you of the next steps.

Thank you,
The team

Rated 5 out of 5 stars

So quick and easy to order

So quick and easy to order

June 10, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your positive feedback, Stephen. We’re pleased to hear that the ordering process was quick and easy for you. At SEVENSTORE, we take pride in delivering a considered and seamless shopping experience. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Great company, shame about DPD!

Was really disappointed that DPD lost my order, but Pallavi was incredibly helpful in assisting so can't fault sevenstore at all

June 22, 2026
Unprompted review
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your kind words, Luke. We’re pleased to hear that Pallavi was able to assist you effectively. At SEVENSTORE, we take pride in providing a curated and thoughtful experience, and your feedback is truly appreciated. We look forward to welcoming you again soon.

Rated 5 out of 5 stars

Efficient

Easy website. Efficient delivery.

June 9, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review, Judy. We’re pleased to hear you found our website easy to navigate and appreciated the efficiency of our delivery. At SEVENSTORE, we take pride in delivering a curated and seamless experience, and your positive feedback affirms our commitment. We look forward to welcoming you again soon.

Rated 5 out of 5 stars
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review, Nikolay. We’re pleased to hear you had a positive experience with us. Your feedback is important and reflects our commitment to delivering a refined shopping experience. We look forward to welcoming you back soon.

Rated 5 out of 5 stars

Very pleased

The sale was great, and I was very pleased with the speed of delivery.

June 16, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review, Jake. We’re pleased to hear you were satisfied with the speed of delivery. At SEVENSTORE, we take pride in providing a considered shopping experience, and your positive feedback is appreciated. We look forward to welcoming you again.

Rated 4 out of 5 stars

Very Good

Very Good experience

June 9, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Hello,

Thank you for your feedback. We're glad to hear you had a positive experience with us. If you ever need any help or want to share more feedback, please feel free to get in touch. We truly appreciate your support!

Rated 5 out of 5 stars
SEVENSTORE logo

Reply from SEVENSTORE

Thank you so much for your fantastic review! We're thrilled to hear you had an easy purchase and fast delivery. Your support means a lot to us! 😊

Rated 5 out of 5 stars

Great service

Great service. Very prompt delivery. Kept me informed from start to delivery. One of few online shopping I’d recommend.

June 15, 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your kind words, Dale. We’re pleased to hear your experience was seamless and that you appreciated our communication throughout. Delivering a considered and refined service is our priority, and your feedback affirms our efforts. We look forward to welcoming you again soon.

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