Shade Station Reviews 

Order number: 5057012
Communication has not been great. Leadtime is now entering week 3.
Still no glasses, last comms were SS were waiting for my lenses, this is around 7-8 days ago.
The link didn't work correctly when I was submitting my PD so Im getting really nervous about my order which isn't cheap BTW!!

Put my order in for next day delivery paid extra for that and nothing arrived had I not called them I would still be waiting for my order they did not inform me that the glasses I wanted were out of stock finally got it sorted but that’s because kept following it up was very disappointing.

Order sent at 4pm glasses arrived at 10am next day

Easy ordering process and excellent service. Sunglasses were exactly as described and at a great price. Great delivery too ! This is my second pair of Ray Ban’s from Shade Station and I wouldn’t hesitate to order again.

Never again . I purchased a very expensive pair of Tom Ford frames and decided to go for premium lenses to go with them .. I had all the bells and whistles put in the lenses including the anti blue screen lark .. the first time around I received the product opened the case to find what was a pair of said glasses with the lenses fully blue .. when I spoke to the first customer care person , she was curt to say the leased stating implying I was over reacting and that I could have it all resolved for another £40.00 . I asked why upon reviving an order an email couldn’t be sent to the customer stating exactly what had been bought and just clarifying what the product would look like , she again just bluntly said there’s a phone number for this … I could see I was entering into a toxic conversation so sent my glasses back.. more weeks went buy and I heard nothing , I called customer service only to get an automated message saying there was a staff shortage so no customer service was available that day . I sent an email and the person replied stating they had received faulty lenses and had to return them . However now I could have a refund .. having waited this long shade station to presss on and asked to have the £40.00 refunded , which they agreed to do , more weeks went by and Iasked what was happening again .. and had the processed my order .. .. still waiting on new lenses .. I eventually got my new glasses after 2 months of back and forth.. now the lenses cause my vision to blur and the light reactive is not darkening more of a light grey haze.. this time Iwill be asking for a full lense refund and take the frames to my normal options.. this experience which hasn’t ended is the last time I will be using Shade Station or any other on line company like this.. tbc

Quality product despatched quickly good communication. Happy customer

Easy process and a great product at a competitive price. Definitely use again. Fully recommended.

The best place to buy your sunglasses.

Great experience from start to finish. Ordered men’s Ray Bans for a birthday gift and saved £60 compared to Ray Bans website! Highly recommend

Great product slightly delayed but would buy from again

The easiest and by far simplest website for glasses and sunglasses. So reasonable too and so much choice!

From time of order to delivery was minimal. Glasses safely delivered via royal mail. Whilst the glasses were protected by a hard case the box was a bit dented on arrival. Great service from team . Thank you 😊

Excellence service, very easy to view and complete my order. Kept in touch with progress and delivery. Could not fault this company. Would definitely recommend.

Great glasses love them

Bought a pair of glasses which Specsavers messed around with for 2 weeks before letting me know they couldn't add varifocal reaction lenses - spoke to Shade Station who managed to put in thinner Zeiss varifocal lenses that react faster, cheaper than specsavers. My sunglasses look amazing and are clearer and sharper than my current specsavers!
Where I had to chase specsavers for feedback these guys, especially Aadil, were in constant communication without pressure so I always felt in control.

Really good shades at a good price. Fast service. Would buy again. Highly recommend.

great service, all worked very well

What a great company! Bought my 4th pair of Ray-Bans from them this week. As usual, they arrived quickly and were a great price. Definitely authentic Ray-Bans.

That's myself and the kids all sorted for holidays and the rest of the Summer.

I recently purchased the Ray-Ban Wayfarer from Shade station, and I couldn’t be happier with my experience! The glasses are fantastic, but what really stood out was the amazing customer service. The team was friendly, helpful, and made the whole experience smooth and enjoyable. Highly recommend Shade station!