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Sharps Pixley - a member of the Degussa Group Reviews 

2,396
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 347 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly competitive prices, exceptionally fast delivery services, and the professional attitude of the staff. Many people also highlight the smooth online ordering process, stylish packaging, and wonderful presentation of the products received. However, some reviewers were not happy with occasional delivery delays, communication hurdles, or unexpected extra processing charges. A few consumers additionally pointed out specific problems concerning product condition, such as scratches, along with uncomfortable in-store staff interactions. These minority experiences highlight areas where some individuals encountered difficulties despite the overwhelmingly positive general consensus among buyers.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the fast, professional, and friendly... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt arrivals and... See more

Price

People report positive experiences with price, often highlighting very clear and competitive pricing that... See more

Staff

Reviewers mention positive feedback about staff, highlighting professional, polite, and cheerful service.... See more

Product

Consumers find product to be positive, highlighting that items arrive promptly, securely, and in excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very good experience, very good prices compared with others dealers...I've been buying from Sharps Pixley since 2019 and every time they were perfect and very fast delivery. I've placed another orde... See more

Rated 5 out of 5 stars

Received my first order of silver coins today. They were excellent and sold at a good price arrived in quick time well packed including a velvet bag.will definitely be using again for my precious meta... See more

Company replied

Rated 5 out of 5 stars

My visit was expected, which meant i did not have to queue up. It was a fast, personal and cheerful service by staff who I have seen over and over. It was an experience better than a visitit to my GP... See more

Rated 5 out of 5 stars

I've been buying gold and silver bullion for a while and always looking for lowest premiums. This is the best value purchase to date, and glad that it's possible to buy using credit card, unlike my f... See more


Company details

  1. Investment Service
  2. Coin Dealer
  3. Gold and Silver Trading Company
  4. Gold Dealer
  5. Non-Bank Financial Service

Written by the company

Sharps Pixley is an independent full-service precious metal brokerage. Founded on traditional values of service, discretion, integrity and respect, we are dedicated to providing a high quality service to a global client base of private clients, family offices, institutional investors, trusts, SIPPs and SSASs. Our interest is to make precious metals accessible in the West End of London with our flagship showroom. Our resources are focused on promoting transparency within the precious metals market, helping us deliver the most competitive prices for our clients. As a wholly owned subsidiary of Degussa, Europe’s leading independent precious metals group, we provide our clients with institutional scale, service and support delivered in a uniquely personal way. Alongside our comprehensive bullion range, we offer investment, vaulting and safe deposit services to clients. We offer gold and silver bars & coins of the highest purity including Sharps Pixley bars, Degussa bars, and coins such as Britannia, Sovereign, Maple & Krugerrand, all available to purchase online or in store.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(2,396)

327 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superior service

Ease of web site. variety of product in stock. Fast and secure dispatch and keen honest pricing.

July 9, 2026
Rated 1 out of 5 stars

Worst customer service and Rude Staff. STAY AWAY.

This is one of the worst customer service experiences I have ever had. The staff are disrespectful, unprofessional, and unable to handle even basic questions about data protection without becoming upset. I contacted their main branch in Germany — they didn’t bother to respond.
This company has no integrity, no customer respect, and no interest in fixing problems. I will never use them again, and I strongly warn others not to trust this company.

July 2, 2026
Rated 5 out of 5 stars

Reliable and good value

I’ve used Sharps Pixley many times. They always deliver, offer good value and I’ll come back again. My wife loves the little pouch they provide too.

June 28, 2026
Rated 5 out of 5 stars

I am very satisfied

I am very satisfied, I received what I ordered safely.

June 19, 2026
Sharps Pixley - a member of the Degussa Group logo

Reply from Sharps Pixley - a member of the Degussa Group

Dear Ms. Girgiz,

Thank you for your kind review. We are pleased to hear that your order arrived safely and that you are satisfied with your purchase. We truly appreciate your trust in Degussa.

Kind regards,
Your Degussa Team

Rated 5 out of 5 stars

Trusted place for bullion

Clear cut pricing, quick delivery and sense of confidence.

June 17, 2026
Sharps Pixley - a member of the Degussa Group logo

Reply from Sharps Pixley - a member of the Degussa Group

Dear Mr. Sharan,

Thank you for your positive review. We are pleased that you appreciated our transparent pricing, prompt delivery, and the confidence you felt when purchasing from us. We look forward to welcoming you again in the future.

Kind regards,
Your Degussa Team

Rated 4 out of 5 stars

Buy gold from them all the time

Buy gold from them all the time. I think they give the cheapest price in uk. Their payment method is a bit annoying

April 30, 2026
Sharps Pixley - a member of the Degussa Group logo

Reply from Sharps Pixley - a member of the Degussa Group

Dear Customer,

Thank you for your continued trust and your positive feedback. We are pleased that you are satisfied with our pricing. We also take note of your comment regarding the payment process and will pass this on internally.

Kind regards
Your Degussa Team

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