shoezone Reviews 

33,287
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 3,602 reviews, reviewers overwhelmingly had a great experience with this company. People truly love the incredible value offered here, frequently mentioning that the footwear is well-made, stylish, and available at very affordable prices. Consumers also highlight the exceptionally fast delivery service, noting that online orders frequently arrive the very next day without experiencing any trouble or extra hassle. However, some customers also noted occasional issues regarding incorrect sizing or unexpected delivery delays that caused minor frustration. A few people mentioned that certain packages took longer than initially promised to arrive or that items occasionally did not match the expected measurements at all.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting that items are well-made and comfortable for... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting the convenience of free... See more

Order

Users describe positive interactions with order, highlighting how easy the website is to navigate and how... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well-made,... See more

Price

Customers had positive experiences with price, consistently reporting excellent deals, affordable options,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My husband loves these slippers, great product, well made and not expensive either. Shoe Zone has always been our go to as they always provide great service online and in store. Good quality products... See more

Rated 5 out of 5 stars

Yesterday I visited Shoezone on Newport, Isle of Wight. The staff were very friendly and helpful. I ordered a pair of sandals as I was told they would arrive the following day. I not only received co... See more

Rated 5 out of 5 stars

Great prices especially on the mix & match range. Nice selection for both boys/girls makes ordering easy. Fast & free delivery big bonus! Have used multiple times & will continue too.

Rated 5 out of 5 stars

A great range of brands, many at sale prices, and an impressive delivery service too! Having found a limited number of sandals on the shelves of local stores, I ordered a pair of Skechers ' slip... See more


Company details

  1. Shoe Store

Written by the company

Shop online today at www.shoezone.com for all the latest footwear trends available at our fantastic low prices. We have a huge range of styles for the whole family, from shoes and boots to wellies and slippers, there really is something for everyone to suit all budgets.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

33K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 77% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.5

All reviews

(33,287)

3,396 reviews in the last 12 months

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Rated 1 out of 5 stars

Only received the slippers still waiting for the shoes

Evri delivered the slippers through my toilet window not happy as I was in. Also still waiting for the shoes I ordered

September 1, 2026
Unprompted review
shoezone logo

Reply from shoezone

Thank you for taking the time to leave a review.

We are sorry to hear that you have experienced issues.

If you have not already, please contact us directly for further assistance:

https://help.shoezone.com/hc/en-gb/requests/new

Kind Regards,

Rated 4 out of 5 stars

Plus side's

Plus side's, Ordering the shoes was very easy,
& the shoes are nice.
On the down side, where it says next day delivery, it took 4 days for my delivery to arrive. This was NOT down to shoezone, it was the down to the Courier Company.

September 3, 2026
Unprompted review
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Rated 1 out of 5 stars

Very disappointed with the delivery

Very disappointed with the delivery. I was told my order would arrive last Tuesday, but it only arrived today. That’s a full week late with no proper explanation. If you give a delivery date, you should stick to it or at least keep the customer updated.

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!…

From ordering to delivery,and receiving my item, nothing could be easier. I'm very impressed, it was free, next day delivery! Good quality item. I would recommend *****

September 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Loved my shoes

Loved my shoes. Bought 2 pairs of Ladies shoes, although different, they were similar to look at. They fit perfectly. I'm so happy, and then to get Free Postage as well. Brilliant! Delivery was very quick. The next day.
What more can I say about this company - Nothing but
Brilliant.

September 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Accomodates large bunion

Delivered next day to ordering
I have very large bunion but very relieved to say that these slippers are wide enough to accomodate. Was unable to find suitably wide enough slippers in thè shops. So very relieved as is my bunion !!!

September 4, 2026
Unprompted review

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