I ordered the Colourful Women figures. They are vivid, beautifully crafted & ultra-modern. They are very striking when displayed. They took some weeks to come as they are individually hand painted how... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I ordered a piece from Moderny from the internet. I failed to give the correct mailing address as it was a gift, not coming to me. With minimal hassles, Monica took care to change the address. When th... See more
Company replied
I saw this brand on Instagram and immediately ordered 5 of the 14 gallon units as I knew it was the answer to my lack of storage in the kitchen. It arrived promptly and it was so easy to assemble. I l... See more
Company replied
After a long wait, the pieces I purchased finally arrived however one of the three items was broken in shipping. The pieces are beautiful although the colors weren't as brilliant as pictured. Modern... See more
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Company details
Written by the company
We are your trusted source for all modern home decor items!
Contact info
United States
- hello@moderny.co
- www.shopmoderny.com
4.1
Great
474 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I placed an order with Moderny on…
I placed an order with Moderny on August 4, 2026 and paid for it in full. I have still not received my order or any proper information about its status.
I have contacted Moderny several times by email, but I have received no response whatsoever.
I understand that shipping delays can happen, but completely ignoring a paying customer for weeks is unacceptable.
I am now forced to escalate the matter through my bank and other consumer protection channels.
I would strongly recommend being cautious when ordering until this issue is resolved.
August 4, 2026
Unprompted review
Reply from Moderny
Thank you for reaching out and sharing your experience, Miro. We sincerely apologize for the delay in receiving your order and for the complete lack of communication you have experienced. You are entirely right to be frustrated—failing to respond to your messages is not the standard of service we aim to provide, and we deeply regret the added stress and inconvenience this has caused you.
We want to resolve this for you immediately. Please reach out directly to our dedicated support team at hello@moderny.co with your order number so we can prioritize your case, locate your package, and provide you with a detailed tracking update right away. We appreciate your patience while we work to make this right.
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They were very responsive and easy to…
They were very responsive and easy to work with. When I realized I made a mistake on my address they helped me change the delivery address in a matter of minutes. Very helpful!
August 20, 2026
Unprompted review
Reply from Moderny
Thank you so much for taking the time to leave us such a wonderful 5-star review! We know how stressful it can be when you realize an address needs to be updated after placing an order, so we're thrilled our team was able to sort that out for you in a matter of minutes and keep everything on track.
Providing quick, helpful, and hassle-free support is always our top priority, and knowing we made your experience a great one truly brightens our day. If you ever need anything else in the future, please don't hesitate to reach back out—we’re always happy to help!
The fact that it was quick and noise…
The fact that it was quick and noise free,100% customer satisfaction
August 13, 2026
Unprompted review
Reply from Moderny
We’re glad to hear everything went quickly and smoothly for you! It’s always great to know the process felt effortless from start to finish.
Thank you for sharing such positive feedback—it really means a lot. We appreciate your support and look forward to continuing to deliver experiences that leave you just as satisfied.
I would definitely recommend this…
I would definitely recommend this business as they go above and beyond to take care of the customer. I ordered the dinosaur 🦕 egg night light for my son and when we received it the Dino film was the only one missing and they resent it with all the films including the Dino 🦖 one which was why I originally ordered as my son is into dinosaurs.
I appreciate their patience and putting the customer first and following up insuring our satisfaction.
August 10, 2026
Unprompted review
Reply from Moderny
Thanks so much for taking the time to leave us a review! We're super happy to hear that your son is loving his dinosaur egg night light and that we could get that missing Dino film sorted out for you right away. Knowing we put a big smile on your little guy's face made our whole team's day!
We really appreciate your patience, understanding, and kind words about our team. It was a pleasure helping you out, and we can’t wait to welcome you back again. If you ever need anything else, just give us a shout!
Really good customer service
Really good customer service. Product is exactly as described and super happy with our order!
August 9, 2026
Unprompted review
Reply from Moderny
Thank you so much for taking the time to share your review! We are thrilled to hear that you had a great experience with our customer service team and that your order arrived exactly as described. Knowing that you are super happy with your purchase truly brightens our day.
Your support means the world to our team, and we look forward to serving you again in the future. If you ever need anything else or have questions down the road, please feel free to reach out to us anytime!
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Great for extra storage!
I saw this brand on Instagram and immediately ordered 5 of the 14 gallon units as I knew it was the answer to my lack of storage in the kitchen. It arrived promptly and it was so easy to assemble. I loved the units so much that I bought another 8 of the 10 gallon units to sort out my shoe storage issue! I love these. They are expensive for what they are though.
August 9, 2026
Unprompted review
Reply from Moderny
Thanks so much for the love! We’re so glad the storage units worked out so well for both your kitchen and your shoe setup, and that everything got to you quickly and went together without a hassle.
We totally hear you on the price point, too. We try to make sure everything we build lasts and really solves those everyday headaches, but honest feedback like yours means a lot to us as we keep tweaking things. Thanks again for coming back for round two, and hit us up whenever you need anything else!
Love the colourful figurine statues but…
Love the colourful figurine statues but they only sent one first and the rest later and I had to pay tax twice
July 29, 2026
Unprompted review
Reply from Moderny
Hi Klara,
Thanks so much for leaving a review! We’re thrilled to hear how much you love the colorful figurine statues and that they look great in your space.
We are so sorry for the inconvenience and frustration caused by having to pay customs tax twice due to the split shipment. We really appreciate your feedback, as input like yours helps us refine our multi-item delivery process to prevent hassle like this in the future. Please don't hesitate to reach out to our support team directly so we can make this right for you!
Happy happy
Delighted with the product and customer service was excellent
August 2, 2026
Unprompted review
Reply from Moderny
Thank you so much for sharing your wonderful feedback! We’re thrilled to know that you’re delighted with the product and that our customer service team made a great impression. Hearing that both the product and the support exceeded your expectations truly motivates us to keep delivering the best experience possible.
We’ll continue working hard to maintain this level of quality and care every time you interact with us. Your input helps us grow and serve you even more effectively.
Did receive my order
Did receive my order. But the directions were not clear. Clips break easily when trying to assemble.
July 16, 2026
Unprompted review
Reply from Moderny
Thank you for taking the time to share your feedback with us. We are sincerely sorry to hear that the directions were not clear and that you experienced issues with the clips breaking during assembly. We aim to make setup as seamless as possible, so hearing about your experience is incredibly valuable as we work to improve our product instructions and component durability.
Our team would love the opportunity to assist you directly and walk you through any step-of-the-way guidance you might need. Please reach out to us at hello@moderny.co, and one of our support representatives will be happy to assist you with assembly tips and clear steps to get everything set up properly.
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Good customer service and delivery
July 25, 2026
Unprompted review
Reply from Moderny
Hi Christian,
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a great experience with our customer service team and that your delivery arrived smoothly. Providing fast, helpful support and seamless delivery is always our top priority.
Your feedback means the world to our team and helps us continue delivering the best possible service. If you ever need anything else in the future, please don't hesitate to reach out. We look forward to serving you again soon!
Great customer service after delivery snafu
I ordered a bunch of things on sale from Moderny back in March, and initially, did not receive email updates regarding the status of the delivery. I assumed it would be several weeks just because it's coming from overseas, but once I still didn't see updates regarding delivery into April, I reached out to customer service to figure out what had happened. Apparently, delivery was attempted while I was away during the last week or so of March, and the items were sent back. I'm not sure if this was a mistake on my end (usually I don't request signatures for packages), however regardless, the Moderny team was very responsive. They helped reship the majority of the items, save for one that went out of stock, which they promptly refunded. I've been satisfied overall with the quality of what I ordered, and despite taking longer than expected, I felt reassured throughout the whole process due to the communicativeness of the customer service folks.
March 12, 2026
Unprompted review
Reply from Moderny
Thank you for taking the time to share your experience with us. We sincerely apologize for the lack of delivery updates after your order was placed and understand how concerning that must have been. We appreciate your patience while your order was in transit and are glad you reached out so we could help identify what had happened with the delivery attempt.
We’re pleased to hear that our customer service team was able to assist with reshipping most of your order and promptly refunding the out-of-stock item. It’s especially rewarding to know that you were satisfied with the quality of your purchases and felt supported throughout the process. Your feedback is invaluable, and we’ll continue working to improve our shipping communication to provide an even better experience in the future. Thank you for choosing Moderny, and we look forward to serving you again.
I recently ordered a dinosaur night…
I recently ordered a dinosaur night lamb for my grandson's 2nd birthday and received a message from Moderny saying that the item was delivered. Normally, packages are received by my front door and my mom said that no packages had arrived. So, I emailed the company explaining that I didn't receive anything and was super impressed that I was emailed back immediately. Then when I got home late, I checked the mail and realized that the package had come via the USPS. Indeed it was delivered on time. I then emailed the company back saying that I DID receive it and could not be happier that the gift arrived on time for my grandson's 2nd birthday. Since it was the first time ordering from Moderny, I would definitely order from this company again.
Great experience overall.
July 15, 2026
Unprompted review
Reply from Moderny
Thank you so much for sharing your experience! We’re delighted to hear that your dinosaur night lamp arrived on time for your grandson’s 2nd birthday and that everything worked out in the end.
We truly appreciate you taking the time to update us after locating your package. Your kind words about our customer service mean a lot, and we’re thrilled that your first experience with Moderny was a positive one. We hope your grandson loves his gift, and we look forward to serving you again in the future!
Reply from Moderny
Thank you for your kind feedback! We’re so glad to hear that your order arrived quickly and was exactly as advertised. It’s wonderful to know we met your expectations.
We truly appreciate you taking the time to share your experience. Your support means a lot to us, and we look forward to serving you again in the future!
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It is a nice product and more…
It is a nice product and more attractive during put my pants on wardrobe
July 15, 2026
Unprompted review
Reply from Moderny
Thank you for your kind feedback! We’re delighted to hear that you like the product and find it attractive. It means a lot to us that it has made a positive impression.
We’re also glad to know it looks great when you’re putting together your outfit from your wardrobe. We appreciate your support and hope you continue to enjoy using our product. Thank you for choosing us!
Reply from Moderny
Thank you for your wonderful feedback! We’re delighted to hear that your order arrived on time and met your expectations.
We’re also glad you loved the little Halloween set. We appreciate your support and hope you enjoy it. We look forward to serving you again soon!
Outstanding Customer Service - Stackable Storage Bins
Outstanding experience! I ordered Stackable Storage Bins. The Bins were ordered because I was attempting to organize my home. The bins helped organize my gear in a stylish manner. They met my needs and came in when expected. I will order again. I sincerely appreciated the great customer service that provided details on my order and its estimated delivery.
April 14, 2026
Unprompted review
Reply from Moderny
Thank you for your wonderful feedback! We’re delighted to hear that the Stackable Storage Bins helped you organize your home while adding a stylish touch. It’s great to know the bins met your expectations and arrived on time, making your organizing project a success.
We also truly appreciate your kind words about our customer service team. Providing clear updates and delivery information is something we take pride in, and we’re glad it made a positive difference in your experience. Thank you for choosing us—we look forward to serving you again on your next order!
Open and convenient process
The delivery procedure was open and very convenient. Their customer support team answered my questions regarding the order in a very timely manner. Loved the glass miniature flower bouquet I bought, and the person I bought for loved them as well. All in all a great experience. Nothing to complain about.
July 3, 2026
Unprompted review
Reply from Moderny
Thank you so much for your thoughtful review! We’re delighted to hear that you found our delivery process convenient and that our customer support team was able to answer your questions promptly. It means a lot to know that your shopping experience was smooth from start to finish.
We’re especially happy to hear that the glass miniature flower bouquet was well received and made a wonderful gift. Thank you for choosing us and for sharing your experience—we truly appreciate your support and look forward to helping you find more special gifts in the future!
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The item is exactly as illustrated on…
The item is exactly as illustrated on the website and adds to my collection of miniature flower vases perfectly. It was shipped in very protective box and came when expected.
July 4, 2026
Unprompted review
Reply from Moderny
Thank you so much for your wonderful review! We’re delighted to hear that the item matched the website description and has found the perfect place in your collection of miniature flower vases. It’s always rewarding to know our pieces bring joy to collectors.
We’re also pleased that your order arrived on time and was packaged securely to ensure it reached you safely. We truly appreciate your support and hope to be part of your collection again in the future!
I am disappointed
I am disappointed. I placed an order with this company in March and it remains partially fulfilled.
March 1, 2026
Unprompted review
Reply from Moderny
Thank you for sharing your feedback, and we’re sorry to hear about your experience. We understand how disappointing it is to have an order remain only partially fulfilled after such a long time, and we appreciate you bringing this to our attention.
We’d like the opportunity to look into your order and help resolve the issue. Please email our customer service team with your order number and any relevant details so we can review your order status and assist you as quickly as possible. We appreciate your patience and look forward to helping you.
This little statue is perfect
This little statue is perfect. I bought one for a friend, one for my sister, and one for me. They arrived well packaged, and in a timely manner.
May 31, 2026
Unprompted review
Reply from Moderny
Thank you so much for your thoughtful review! It means a lot to hear that you loved the little statue enough to buy one for your friend, your sister, and yourself. We’re honored to have been part of such meaningful gifts, and we hope each one brings a smile for years to come.
We’re also delighted to know your order arrived well-packaged and on time. Your kind words and support are truly appreciated, and we look forward to serving you again whenever you’re looking for another special piece.
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