Moderny Reviews 

Reply from Moderny

Jun 25, 2026

Thank you for your kind feedback! We’re delighted to hear that Monica was proactive in following up and ensuring that you received your item without any issues. Providing attentive and personalized support is very important to us, and it’s wonderful to know that her efforts made a positive difference in your experience.

We also appreciate your recognition of our aftercare service. Monica will be pleased to hear your compliments, and we’ll be sure to share your feedback with her. Thank you for choosing us, and we look forward to assisting you again in the future!

Reply from Moderny

Jun 25, 2026

Thank you for sharing your experience! We’re so pleased to hear that, despite the slight shipping delay, you received prompt and helpful communication throughout the process. Angelo takes great pride in providing excellent customer service, and it’s wonderful to know that his regular updates and follow-up after delivery helped make the experience a positive one.

We’re also delighted that you’re happy with your Little Womp Womp Trombone and that it arrived exactly as pictured. Your satisfaction means a lot to us, and we truly appreciate your patience and kind words. Thank you for your support, and we hope you enjoy your purchase for a long time to come!

Reply from Moderny

Jun 17, 2026

Thank you for taking the time to share your feedback. We’re delighted to hear that you’re pleased with your purchase of the three bamboo-lidded jars and that they met your expectations. It’s wonderful to know that the product arrived as anticipated and that you’re happy with your overall experience.

We also appreciate your comments about the shipping updates and tracking information. Keeping our customers informed throughout the delivery process is important to us, and we’re glad the communication was helpful. Thank you for choosing us, and we look forward to serving you again in the future.

Reply from Moderny

Jun 14, 2026

Thank you for your wonderful feedback! We’re thrilled to hear that the ordering process was easy, the delivery was quick, and that the product arrived in perfect condition for your space. Knowing that it met your expectations and fits so well in your home means a lot to us.

We truly appreciate your support and are especially grateful that you plan to recommend our product to your friends and family. Word-of-mouth recommendations are incredibly valuable, and we’re honored to have earned your trust. Thank you for choosing us, and we look forward to serving you again in the future!

Reply from Moderny

Jun 2, 2026

Thank you for your wonderful feedback. We’re delighted to hear that you found the storage boxes easy to assemble and of good quality. While we’re sorry that a small screw was missing, we appreciate your understanding and are pleased that it didn’t affect the usability of the product.

It’s especially rewarding to hear about your positive experience with Angelo and our customer service team. We believe every customer deserves attentive support, no matter how small the issue may seem, and we’re glad we could make you feel valued. Your kind words and confidence in our products and service mean a great deal to us, and we look forward to serving you again in the future.

Reply from Moderny

Jun 1, 2026

Thank you for your feedback! We’re glad to hear that you think the product is nice. Your positive comments mean a lot to us and motivate our team to continue delivering quality products and a great experience.

We appreciate you taking the time to share your thoughts. If you have any additional feedback, suggestions, or ideas on how we can improve, we’d love to hear them. Thank you for your support!

Reply from Moderny

May 26, 2026

Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the delay in coordination between our stock and supplier, as well as the slow response from customer service. We understand how frustrating this experience must have been, and we appreciate you bringing these concerns to our attention.

We also acknowledge your concern regarding the item’s origin and agree that this information should be communicated more clearly. Because of logistics complications, we were forced to fulfill orders directly from the manufacturer. Our normal fulfillment center is actually based on Los Angeles, California. Your feedback will be shared with the relevant teams to help improve our service and processes. For further assistance, please contact our customer service team via email so we can address your concerns directly and assist you properly.

Reply from Moderny

May 25, 2026

Thank you for sharing your wonderful experience with Moderny. We’re thrilled to hear that everything went smoothly from the moment you placed your order through delivery. It’s especially great to know that you love the shelving units you purchased and that they were exactly what you were hoping for.

We also truly appreciate your kind words about our customer service team. Providing helpful, responsive support is something we take great pride in, and we’re happy to know it made a positive difference in your experience. Thank you again for your support, and we look forward to helping you with future purchases.

Reply from Moderny

May 25, 2026

Thank you for sharing your experience with Moderny. We’re delighted to hear that everything went smoothly from the time you placed your order through delivery. It’s wonderful to know that you love the shelving units you purchased and that they met your expectations.

We also appreciate your kind words about our customer service team. Providing helpful and attentive support is very important to us, and we’re glad we could make your shopping experience a positive one. Thank you again for your support, and we hope to serve you again in the future.

Reply from Moderny

May 25, 2026

Thank you for your feedback! We’re so glad to hear that the products lived up to your expectations. Providing high-quality pieces our customers can rely on is always our goal.

We truly appreciate your support and hope you continue enjoying your purchase. We look forward to serving you again in the future!

Reply from Moderny

May 21, 2026

Thank you for your feedback! We’re thrilled to hear that you loved the product and that it met your expectations. Your support means a lot to us, and we truly appreciate you taking the time to share your experience.

We sincerely apologize for the slow delivery and understand how frustrating delays can be. We’re continuously working with our shipping partners to improve delivery times and provide a smoother experience in the future. Thank you for your patience and understanding.

Reply from Moderny

May 20, 2026

Thank you so much for your wonderful feedback! We’re thrilled to hear that you loved your order so much that you purchased two more as gifts. It means a lot to us to know that our products and service made such a positive impression on you.

We truly appreciate your support and are happy to hear your orders arrived quickly and that our follow-up helped ensure everything went smoothly. We look forward to helping you find more perfect gifts in the future, and we can’t wait to serve you again!

Reply from Moderny

Apr 28, 2026

Thank you for taking the time to share your experience! We’re very glad to hear that our team was able to connect with you directly, provide tracking support, and ensure your package was successfully delivered. Keeping you informed and addressing concerns promptly is always our priority.

We truly appreciate your patience and are happy we could resolve the issue to your satisfaction. If there’s anything else you need or if we can assist you further, please don’t hesitate to reach out, we’re always here to help!

Reply from Moderny

Apr 19, 2026

I’m very sorry to hear that your order (#1253882) placed on March 16, 2026, for the Elegant Cat Lamp, Wooden Cat Vase, and Moon Night Lamp has not yet arrived, especially after the payment of $126.67 was successfully processed. I completely understand how concerning and frustrating this situation must be, and you deserve clear and accurate information about where your order stands.

To ensure this is properly investigated, please email our customer service team with your order number, the date of purchase, and a brief summary of the issue. This will allow a dedicated representative to review your order history, check the shipping status, and provide you with a detailed update tailored to your case. We appreciate your patience and are committed to making sure your concerns are addressed thoroughly.

Reply from Moderny

Apr 19, 2026

Thank you for your feedback. We’re glad to hear you had a positive experience, and we truly appreciate you taking the time to share your thoughts with us. Providing reliable service and clear communication is very important to us, and it’s always encouraging to know when we’re meeting expectations.

If there’s ever anything more we can assist you with, please don’t hesitate to reach out. We remain committed to delivering consistent, high-quality support and ensuring every interaction continues to meet your needs.

Reply from Moderny

Apr 10, 2026

Thank you so much for your kind feedback! We’re delighted to hear that you’re pleased with the product and that its design met your expectations. It’s always our goal to provide items that are not only functional but also beautifully crafted.

We’re equally glad that you had a positive experience with our service and packaging. Ensuring fast delivery and secure, sturdy packaging is very important to us. Your appreciation truly means a lot, thank you for your support!

Reply from Moderny

Apr 10, 2026

We’re truly sorry to hear about your experience and understand how frustrating it must be to be passed between departments and face ongoing delivery issues. This is certainly not the level of service we aim to provide, and we regret the inconvenience and confusion caused by the repeated updates regarding your order.

To help us investigate this matter thoroughly and resolve it as quickly as possible, we kindly ask that you contact our customer service team directly via email with your order details. This will allow us to review your case in full, coordinate internally, and provide you with a clear and accurate update. We appreciate your patience and the opportunity to make this right.

Reply from Moderny

Apr 6, 2026

We’re sorry to hear that your order arrived incomplete, that’s certainly not the experience we aim to provide. We understand how important it is to receive everything you’ve ordered, and we appreciate you bringing this to our attention so we can address it promptly.

To help us resolve this as quickly as possible, please email our customer service team with your order number and details of the missing item(s). Our team will review your case and work on the appropriate next steps to make sure this is sorted out for you. Thank you for your patience and cooperation.

Reply from Moderny

Mar 24, 2026

We really appreciate your kind words! Hearing that we exceeded your expectations and lived up to being “better than advertised” is incredibly rewarding. Our team works hard to deliver quality and an experience that truly stands out, so it means a lot to know that came through.

Thank you for taking the time to share your feedback. Your support encourages us to keep improving and maintaining the high standards we aim for. We’re excited to have the opportunity to serve you again in the future!

Reply from Moderny

Feb 13, 2026

Thank you so much for your continued support and for taking the time to share such a thoughtful review. We’re absolutely delighted to hear that you’ve enjoyed your orders and that our mix of practical and artistic pieces has helped make your home feel unique and personal. It means a great deal to us to know that our collection continues to meet your expectations.

Your recommendation truly makes our day, and we’re so pleased you find both the selection and pricing worthwhile. We look forward to welcoming you back again soon for another browse. We’ll always be here to help you find something special!