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Rated 5 out of 5 stars

Without a doubt the best product feed management & CSS solution available. Excellent customer service makes the CSS switchover seamless alongside the perfect UX/UI allowing me to monitor multiple... See more

Rated 5 out of 5 stars

We have been working with Debbie at Shoptimised for around 18 months now, with them running incremental campaigns for us. Always hit ROAS targets and keep us up to date with monthly emails & meeting... See more

Rated 5 out of 5 stars

Really happy with Shoptimised and uplift in sales that have been achieved. not only that but also campaign has benefitted greatly from using the software. Really looking forward to scaling next year w... See more

Rated 5 out of 5 stars

Very impressed with our initial results to help increase sales on non converting products. Excited to see what more we can do! Lee gives us great support, he constantly checks in to make sure we are s... See more

Company details

  1. e-Commerce Solution Provider

Written by the company

We enhance the digital potential of online businesses through our innovative and award-winning Product Feed Optimisation, Google Shopping and Incremental Sales software.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

284 reviews

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Replied to 75% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

They do what they say

Our latest contact Sophie is great and most helpful. She is happy to go through all that needs to be gone through plus additional questions asked. She also understands our business and is willing to learn more. The team do what they say they are going to do and most important they have delivered results over the last 10 months.

February 18, 2024
Unprompted review
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Rated 5 out of 5 stars

Great results and great team

I have been working with Shoptimised for a few years now on a number of different clients and it is now a tool I just couldn’t live without. Amy our account manager has been working alongside us on campaigns and we are seeing very positive results across the board.

February 16, 2024
Unprompted review
Rated 5 out of 5 stars

Great Communication & Results

We've been working with Shoptimised for just under a year and have been very pleased with the results they've produced. Communication is great and the team is always a pleasure to talk to. We typically manage all of our e-commerce marketing in-house but have made an exception with Shoptimised and have been getting good results so far.

February 8, 2024
Unprompted review
Rated 5 out of 5 stars

Our sales continue to increase through…

Our sales continue to increase through Shoptimised and the return on investment (both financially and our time) is very pleasing. We have to do very little and feel confident that it is all being handled capably by Shoptimised. Our account manager Jade is a great point of contact and keeps us up to date with progress and also gives great insights into what is going on and how the whole process works.

January 23, 2024
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Rated 5 out of 5 stars

Excellent results

I have been working with Shoptimised for a few years now and the results have been very impressive. My account manager Jade, always communicates the performance with clarity and she constantly chases our target ROI. We look forward to working together for years to come.

January 22, 2024
Unprompted review
Rated 5 out of 5 stars

Laurina

Working with Shoptimised for 6 months now & the
incremental sales growth has been by 5% on what we had forecast. Since joining, our exit margin hs increased & we are seeing a more range of product sell on the website. Highly recommend

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

Knowledgeable, pro active team

We have been using Shoptimised to find incremental sales for over 6 months now. The team are knowledgeable, always prepared, quick to respond and proactive. I have no hesitation in recommending them - especially Donald and Debbie. They are a pleasure to work with and have produced good results.

January 19, 2024
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Rated 5 out of 5 stars

Great company to deal with and positive results

We have seen some great results with Shoptimised and the team is always available to help with any question or query. The frequent check-ins are brilliant in showing what's working and how the campaigns are being tweaked to optimise ROAS. A big shoutout to friendly Sophie who has been amazing throughout and helped us throughout the process.

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

I have worked with shoptimised for a…

I have worked with shoptimised for a few years now & have found it has really increased our sales. the process is so easy to set up and I want to give a special shout to our account manager Sophie who always goes above & beyond. Excellent communication.

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend shoptimised

Highly recommend shoptimised. Great expertise with insightful knowledge that has really helped our company grow our business. Our account manager Sophie Waugh is always at the end of a call or email with anything we need. Thank you very much.

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

Pleasure to work with

Worked with Shoptimised for over 6 months now and really pleased with the results. The team, in particular Jade, are always there with great advice on getting the most for our account, checking in regularly and keeping to the agreed goals of our business. Had not previously used Shoptimised before so they were great in talking through the platform and helping me understand areas to focus on. Absolute pleasure working with them and really looking forward to seeing how it performs for our account this year.

January 12, 2024
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Rated 5 out of 5 stars

Started using shoptimised as a campaign…

Started using shoptimised as a campaign to run alongside our existing agency that deals with our core products to sell across the whole website and this has worked very well.Our ROAS for our incremental campain handled by Gemma has exceeded our expectation and Gemma and the team could not have been more helpful.I am a retailer of 27 years and always a little sceptical on sales promises but this has worked great for us so would highly recommend giving them a go.

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

Shoptimised are grate!

Debbie and the team at Shoptimised are grate! Shoptimised is a fantastic solution for selling slow moving or toxic stock. Google always wants to sell whats hot, however this doesn’t sell though stock levels evenly. With Shoptimised we have been able to move slow moving stock while still hitting our ROAS and ROI targets. Definitely worth a go! 5*

January 9, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

We have been working with Debbie at Shoptimised for around 18 months now, with them running incremental campaigns for us. Always hit ROAS targets and keep us up to date with monthly emails & meetings. Whenever I've asked for a call back/put a ticket in its been same day response.

Feed optimisation tool has been very helpful for us to improve our core feed.

January 10, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent from head to tail

The company is very proactive and seems to really care how they spend our money. I have monthly meetings with Debbie who is always 'on the ball'. Everything seems to work effortlessly & seamlessly.
I would highly recommend Shoptimsed - excellent company from head to tail.

January 9, 2024
Unprompted review
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Rated 5 out of 5 stars

Great insights, speedy response and helpful

We've been working with Trevor for the last couple of years - mainly Incremental Sales in Google campaigns in homeware and apparel. He's been consistently enthusiastic, insightful and quick to respond to any queries; whether technical or basic. He's been fantastic to work with - both from an agency comms perspective, and direct client liaison. We're switching AMs, and he'll be sorely missed!

January 5, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

We have been working with Shoptimised for about 6 months now. During that time they have consistently delivered incremental sales to our PPC campaign, achieving all of our ROAS targets.
Sophie, our account manager, has been great at providing updates and advice on how we can continue to improve our campaign. Thank you.

January 5, 2024
Unprompted review
Rated 5 out of 5 stars

We absolutely loved working with Jade…

We absolutely loved working with Jade at shoptimised in 2023, she still has the same drive and determination to help our business grow as Day 1. Looking forward to our results with you this year :)

January 5, 2024
Unprompted review

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