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Rated 5 out of 5 stars

Without a doubt the best product feed management & CSS solution available. Excellent customer service makes the CSS switchover seamless alongside the perfect UX/UI allowing me to monitor multiple... See more

Rated 5 out of 5 stars

We have been working with Debbie at Shoptimised for around 18 months now, with them running incremental campaigns for us. Always hit ROAS targets and keep us up to date with monthly emails & meeting... See more

Rated 5 out of 5 stars

Really happy with Shoptimised and uplift in sales that have been achieved. not only that but also campaign has benefitted greatly from using the software. Really looking forward to scaling next year w... See more

Rated 5 out of 5 stars

Very impressed with our initial results to help increase sales on non converting products. Excited to see what more we can do! Lee gives us great support, he constantly checks in to make sure we are s... See more

Company details

  1. e-Commerce Solution Provider

Written by the company

We enhance the digital potential of online businesses through our innovative and award-winning Product Feed Optimisation, Google Shopping and Incremental Sales software.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

284 reviews

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Replied to 75% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

We launched our incremental sales feed…

We launched our incremental sales feed last month, and it has been a valuable campaign to our PPC channel. Really fast and simple to set up, the feed has helped us to increase online sales, and maintaining great ROAS. Jade, our account manager, has been super helpful and responsive to any questions. Highly recommend. Thank you Jade!

July 24, 2023
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Rated 1 out of 5 stars

This company were very pushy to do a…

This company were very pushy to do a demo and in the end I agreed. Had a half hour meeting and they were going to send some information on to me about their offering etc and never did. On the demo I had to allow them permissions access to our adwords account so they could run their analysis tool which I did then despite chasing the contact via email they still have not got back to me. Wondering if it is some sort of trick to get access to your adwords data or something now they are not getting back to me

July 20, 2023
Unprompted review
Rated 5 out of 5 stars

Great results

Since coming on board we have had significant uptake in incremental sales due to the shoptimised platform. The friendly team answer all of our questions and provide regular feedback about our campaign. Jade, Zenah and Paul have been great in managing our account and we look forward to further success.

July 6, 2023
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Rated 5 out of 5 stars

Shoptimised is a no brainer for anybody…

Shoptimised is a no brainer for anybody in the ecommerce world. Their technology far outshines anything I've come across and they have turned our site from being stagnant to actually growing and delivering a profit for us. The staff that I have dealt with (Donald & Trevor) have been brilliant and nothing is too much trouble. Definitely a breath of fresh air.

July 5, 2023
Unprompted review
Rated 5 out of 5 stars

An excellent company

Shoptimised are a brilliant company to work with, their customer service, knowledge and professionalism have been a pleasure to work alongside. Specific mentions to Beth, Zenah, Debbie and Joe.

They have delivered on results, I would highly recommend working with them. You're in safe hands!

July 5, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service & Great Results

Shoptimized have been a brilliant agency to work with. They are always prompt at answering our queries and the team is very knowledgeable and friendly. We've been working with Sorrell lately who's been great at managing our account and giving us regular updates. Not only this, but we are also seeing positive results from the campaigns Shoptimized manage, with the ROAS typically being in line with our target.

June 30, 2023
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Rated 5 out of 5 stars

Excellent service and very friendly to work with

I have been working with Sorrell and she has been fantastic and really helpful. The whole team at Shoptimised really do give you great advice and are always working to improve your sales. Shoptimised has worked really well for us and i would recommend to anyone else to give it a try.

June 29, 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommended!

Since joining Shoptimised a couple of months ago we have see great improvements to our google shopping revenue! Their platform is great at optimising our incremental campaign and providing an opportunity to boost our core campaign through their knowledge, so its win win. Trevor is lovely to speak to, always putting a smile on my face and very good at explaining the data in our monthly calls.

June 23, 2023
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Rated 5 out of 5 stars

five-star service

They are very knowledgeable and friendly people. They have helped me grow my incremental sales with clever systems and considerably increased my return on ad spend. My contact, Jade, is brilliant at explaining and keeps me informed regularly—five-star service.

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

Great product and service

Great explanation of service, clear and straightforward process to sign up and get going with Will. Jade, my account manager is always quick to answer a query and has a great enthusiasm and energy and gets things done. Would recommend.

May 17, 2023
Unprompted review
Rated 5 out of 5 stars

Over 3 years and still happy

We have worked with Shoptimised for over 3 years now and have always maintained high results.

Their team of account managers are always knowledgable and very easy to work with. The platform is also intuitive and easy to use.

May 17, 2023
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Rated 5 out of 5 stars

Great Experience Throughout

We have been working with Shoptimised for around 2 months now and have been nothing but impressed. Keep us up to date on a regular basis, results are in line with what we would expect and they are always there to provide explanations for everything that is going on, on your account.

May 11, 2023
Unprompted review
Rated 5 out of 5 stars

Friendly, Helpful Team

Really great service from the Shoptimised team. Onboarding process was streamlined and simple, with all aspects of the integration and launch explained clearly to us throughout. The team are very friendly and were quick to respond to any queries we had.

The platform is intuitive and the results we are seeing are positive also. We have seen no downsides so far.

April 1, 2023
Unprompted review

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