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Simmer Eats Reviews 

13,479
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 7,610 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious, fresh, and well-balanced meals, noting how wonderfully convenient it is to have healthy food delivered directly to their door. People also highlight the exceptionally helpful customer service and how much time they save by avoiding daily cooking and meal planning. Some reviewers were not happy with the taste, mentioning that certain dishes lacked sufficient flavor, spices, or overall seasoning. A few people also experienced slow customer support response times or occasionally found the ordering website a bit confusing to navigate.

What people talk about most

Product

Reviewers mention positive feedback about product, praising the delicious flavors, fresh ingredients, and... See more

Quality

People report positive experiences with quality, highlighting that the food is fresh, delicious, and made to... See more

Delivery service

Users describe ambiguous interactions with delivery_service, as opinions on the logistics are heavily... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and friendly... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the ordering process and account setup... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First week of ordering meals from Simmer. Delivery was spot on, although would prefer to order less than 6 x meals each week as you're then limited to eating microwave meals. Don't get me wrong , the... See more

Rated 4 out of 5 stars

Simmer meals are excellent quality and very tasty. You can tell that only the best quality ingredients are used and all meals have a healthy ratio of meat to vegetables. The ordering process and... See more

Rated 5 out of 5 stars

We have been using Simmer for three weeks now and we area really happy with the service. We were in a rut of putting frozen food in the oven and takeaways but simmer has allowed us to start eating hea... See more

Rated 5 out of 5 stars

Absolutely brilliant meal prep from Simmer Eats! The food is delicious, fresh, and really convenient, with great portion sizes and plenty of variety. Everything has been made to a high standard, a... See more


Company details

  1. Meal Delivery

About Simmer Eats

Written by the company

We are Simmy and Jhai, the brothers and co-founders behind Simmer. Our story started small. A kitchen in Hitchin and a hunger for more. Enjoy life and food to the fullest. Enjoyment in every mouthful.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

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4.3

All reviews

(13,479)

7,246 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Quality

Really surprised at how great the quality of food is. Especially when compared to cost of other similar brands- food quality was the same. The convenience of having pre-made healthy food has been great during a busy period but I will keep up with the service as it’s been so tasty.
Delivery and customer service has been excellent, Jamie from simmer reached out to check all was ok and I had no complaints.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Simmer is a great option

Simmer is a great option! It saves me time when I work late and is a lot cheaper than cooking each night. Lily from the customer support team was been very helpful.

August 11, 2026
Unprompted review
Rated 1 out of 5 stars

You cannot cancel subscriptions

The food is average, but what is worse is that they make it impossible to cancel a subscription. It is not worth the money and I cannot get rid of my subscription despite trying to cancel on live chat and over email. The online option is hidden on the website and I only found because I tried typing in different variations of the web address to get there. When I did it had a pop-up that only let me put off my subscription for summer. There was no opt of the pop up to get to a cancellation page. This is not good enough.

August 11, 2026
Unprompted review
Rated 1 out of 5 stars

Kept getting charged after cancelling

We tried it out once and it just wasn't for us, but the still charged us after we cancelled, after complaining they made it seems like it has been resolved, but li and behold, we got charged again this week. Please sort out your customer service and accountability.

August 11, 2026
Unprompted review
Rated 2 out of 5 stars

Hard to cancel subscription

The meals have been delivered on time which is good. However, I find them bland and quite tasteless. I have been trying to cancel my subscription and emailed about this last week yet still been charged £62 for another delivery this week so the customer service is not great!

August 11, 2026
Unprompted review
Rated 1 out of 5 stars

It gets a star because the food is…

It gets a star because the food is "okay"
Customer service is absolutely abysmal! They support the behaviour of DPD claiming to of delivered the parcel when in reality it was dropped on the pavement and stolen. A laughable refund offered, no offer for a replacement box. The macros are way off too, they state a certain plan like the lean or large etc contains a certain amount of calories, one of my meals had nearly 200 more than advertised on the website. Would not recommend

August 9, 2026
Unprompted review
Rated 4 out of 5 stars

Enjoying the quality of the food

Enjoying the quality of the food, I'm on the lean plan, very flavoursome and filling highly recommend. Thanks also to LILY in customer support making sure I'm having the best experience. Better than Thrive.

August 11, 2026
Unprompted review
Rated 2 out of 5 stars

Ok meals, poor CS

The meals are fine - very repetitive, limited flavour, but they meet protein requirements. Frive is far superior on flavour, for comparison.

My real disappointment is with customer service, which is sloppy and disjointed. I've heard this off a few people now and experienced it twice myself.

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

I was looking for a healthy meal…

I was looking for a healthy meal service as I don’t always have time to meal prep. I tried another meal delivery service before Simmer Eats which was not so great, the food texture was a little like toddler food with everting in small pieces for microwave cooking and bland, Simmer Eats is not the same. The food tastes great, proper slices of meat and well seasoned. Now on my third delivery and very impressed so far.

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

I've now finished my 1st box & have to…

I've now finished my 1st box & have to say every meal was delicious. Fresh ingredients & satisfying portions(I chose large but have changed to standard as the large was a larger portion than I expected. I would definitely recommend Simmer to anyone....also I made a mistake with the timing of my 2nd box which was swiftly dealt with. Great customer support great company & great food.

August 11, 2026
Rated 5 out of 5 stars

Surprised at how filling these neals are…

The amount of outstanding reviews on here says everything about what simmer are doing. Lily has already reached out and checked in and made sure im happy with the food and service. Which I 100% am. The delivery is spot on never had a problem, food choice and quality, mainly and surprisingly being the meat. Its not the average nits of chicken and meat you getting in everyday microwave meals. Top of the list for me is how filling these meals are, do not underestimate this. 5star quality food and service, i will continue to let simmer make life easier with more convenient meal times .

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

The food is good and fresh

The food is good and fresh. I love the Butter Chicken and the veggies and chicken. The spanish chicken is great as well. The way they delivery the boxes is very impressive placing ice packs to keep the food good from spoiling. Sometimes i cannot recieve the deliveries instantly but i know the food will be good.

August 10, 2026
Rated 5 out of 5 stars

I’ve been using simmer for 3 weeks now…

I’ve been using simmer for 3 weeks now and so far it’s been amazing , great tasting food, simple/quick to cook and plenty of variety.
Dealing with customer services is easy and nothing is too much effort. Samual was a great help.

August 10, 2026
Unprompted review

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