First week of ordering meals from Simmer. Delivery was spot on, although would prefer to order less than 6 x meals each week as you're then limited to eating microwave meals. Don't get me wrong , the... See more

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About Simmer Eats
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simmereats.com/cancel, United Kingdom
- charlotte@simmereats.com
- www.simmereats.com
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Great Quality
Really surprised at how great the quality of food is. Especially when compared to cost of other similar brands- food quality was the same. The convenience of having pre-made healthy food has been great during a busy period but I will keep up with the service as it’s been so tasty.
Delivery and customer service has been excellent, Jamie from simmer reached out to check all was ok and I had no complaints.
Great Service and food
Great service from Lily in customer support and great food.
Simmer is a great option
Simmer is a great option! It saves me time when I work late and is a lot cheaper than cooking each night. Lily from the customer support team was been very helpful.
You cannot cancel subscriptions
The food is average, but what is worse is that they make it impossible to cancel a subscription. It is not worth the money and I cannot get rid of my subscription despite trying to cancel on live chat and over email. The online option is hidden on the website and I only found because I tried typing in different variations of the web address to get there. When I did it had a pop-up that only let me put off my subscription for summer. There was no opt of the pop up to get to a cancellation page. This is not good enough.
Kept getting charged after cancelling
We tried it out once and it just wasn't for us, but the still charged us after we cancelled, after complaining they made it seems like it has been resolved, but li and behold, we got charged again this week. Please sort out your customer service and accountability.
Hard to cancel subscription
The meals have been delivered on time which is good. However, I find them bland and quite tasteless. I have been trying to cancel my subscription and emailed about this last week yet still been charged £62 for another delivery this week so the customer service is not great!
It gets a star because the food is…
It gets a star because the food is "okay"
Customer service is absolutely abysmal! They support the behaviour of DPD claiming to of delivered the parcel when in reality it was dropped on the pavement and stolen. A laughable refund offered, no offer for a replacement box. The macros are way off too, they state a certain plan like the lean or large etc contains a certain amount of calories, one of my meals had nearly 200 more than advertised on the website. Would not recommend
Good range and quality
Good range, quality meals at a great price.
Kudos to Jaime Leigh and the rest of the Simmer team!
Enjoying the quality of the food
Enjoying the quality of the food, I'm on the lean plan, very flavoursome and filling highly recommend. Thanks also to LILY in customer support making sure I'm having the best experience. Better than Thrive.
Ok meals, poor CS
The meals are fine - very repetitive, limited flavour, but they meet protein requirements. Frive is far superior on flavour, for comparison.
My real disappointment is with customer service, which is sloppy and disjointed. I've heard this off a few people now and experienced it twice myself.
I was looking for a healthy meal…
I was looking for a healthy meal service as I don’t always have time to meal prep. I tried another meal delivery service before Simmer Eats which was not so great, the food texture was a little like toddler food with everting in small pieces for microwave cooking and bland, Simmer Eats is not the same. The food tastes great, proper slices of meat and well seasoned. Now on my third delivery and very impressed so far.
Great recipe choices
Great recipe choices, quick and easy way to enjoy delicious food during the week.
Would highly recommend.
Reliable delivery.
Best meal prep service I’ve tried
Best meal prep service I’ve tried and I’ve given them all a go now! Discount for first few packages better than others too, and polite service from Lily. Thanks!
I've now finished my 1st box & have to…
I've now finished my 1st box & have to say every meal was delicious. Fresh ingredients & satisfying portions(I chose large but have changed to standard as the large was a larger portion than I expected. I would definitely recommend Simmer to anyone....also I made a mistake with the timing of my 2nd box which was swiftly dealt with. Great customer support great company & great food.
Simmer eats is great lovely food and…
Simmer eats is great lovely food and amazing customer service from Zidane. Have been with them for a few weeks now and have had nothing but a positive experience.
Surprised at how filling these neals are…
The amount of outstanding reviews on here says everything about what simmer are doing. Lily has already reached out and checked in and made sure im happy with the food and service. Which I 100% am. The delivery is spot on never had a problem, food choice and quality, mainly and surprisingly being the meat. Its not the average nits of chicken and meat you getting in everyday microwave meals. Top of the list for me is how filling these meals are, do not underestimate this. 5star quality food and service, i will continue to let simmer make life easier with more convenient meal times .
Tasty meals but I think i need to…
Tasty meals but I think i need to reduce my order and get some crisp fresh veg in my diet
The food is good and fresh
The food is good and fresh. I love the Butter Chicken and the veggies and chicken. The spanish chicken is great as well. The way they delivery the boxes is very impressive placing ice packs to keep the food good from spoiling. Sometimes i cannot recieve the deliveries instantly but i know the food will be good.
Tasty tasty tasty
The meals are so tasty not had one I don’t like yet . The quality is of a high standard ordering is easy and delivery is spot on I can’t fault them .
I’ve been using simmer for 3 weeks now…
I’ve been using simmer for 3 weeks now and so far it’s been amazing , great tasting food, simple/quick to cook and plenty of variety.
Dealing with customer services is easy and nothing is too much effort. Samual was a great help.
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