Returning customer here. Have used their eSims a few times when travelling to the US and Europe, for both iPhone and Android phones (we got a mix of phones in the family) Now just bought for a tr... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Have used a couple of times, most recently on a trip to China - was a lifesaver! Many other travellers made the mistake of having no internet or only a very small amount of data, I had a decent amount... See more
Because the SIM card from Sim Options was my first eSIM, I had a few questions about activation and settings. The support team was very friendly and patient, answered all my questions, and even d... See more
Company replied
I recently purchased an eSIM for my trip to Saudi Arabia, and I couldn’t be happier! The setup was incredibly simple I received the QR code immediately after purchase, and within minutes, my phone wa... See more
Company replied
Company details
Written by the company
SimOptions is your #1 marketplace for international Prepaid SIM Cards & eSIMs. Keep in touch with family and friends while being abroad! Save 100% on international roaming charges by choosing from the best eSIMs & SIM Cards available on the market.
Contact info
23 rue d'aboukir, 75002, Paris, France
- +1 6465862166
- contact@simoptions.com
- www.simoptions.com
4.5
Excellent
2K reviews
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from SimOptions
Dear vittorio piozzo di rosignano, Thank you for the 4-star review! We are glad you found the download easy and hope you enjoy the service once you begin using it. Best regards, SimOptions Team
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Easy to use app
Easy to use app, competitively priced, installation and activation hassle free.
February 4, 2026
Unprompted review
Reply from SimOptions
Dear Richard Maybery, Thank you for the 5 stars! We are happy to hear that you found the app easy to use, competitively priced, and the activation hassle-free. Best regards, SimOptions Team
Should be less than one Star!!
Should be less than one Star!!! It’s SCAM! Absolutely rubish !!! It doesn’t work and no help. Bought plan for Egypt with extra boost on 4G/5G and nothing. All settings correct but they still send
the same info to check them. No help at all no refund money. DONT BUY!! SCAM! SCAM
February 18, 2026
Unprompted review
Reply from SimOptions
Dear Krzysztof, We sincerely apologize for the frustrating experience with your Egypt eSIM and the lack of helpful support regarding your 4G/5G connection and refund. This is not the standard we strive for, and we would like to review your case immediately. Please contact us directly at contact@simoptions.com with "Management Escalation" in the subject line so we can resolve this for you. Best regards, SimOptions Team
Good esim provider
Good esim provider. Easy install and good coverage.
February 15, 2026
Unprompted review
Reply from SimOptions
Dear Taz Bed, Thank you for the 5 stars! We are glad to hear that you found the installation easy and that you experienced good coverage with our eSIM. Best regards, SimOptions Team
Bunch of scammers
Bunch of scammers! Steer away! Purchased an esim for $20, but didn’t get it! Their lousy support couldn’t help, and told me to wait. Order: 916452
February 14, 2026
Unprompted review
Reply from SimOptions
Dear Roman Alifanov animaonline,
We sincerely apologize for the frustration and the technical error that occurred with your order #916452.
Please be assured that we have processed a full refund of $22.41 to your original payment method. You should be able to see the transaction reflected in your PayPal account shortly.
We understand how disappointing this experience was, and we are working to ensure this doesn't happen again. Thank you for your patience while we resolved this.
Best regards, The Support Team
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Good value
Have used Sim Options 4 times now on our travels and found that installing the app made the whole process much smoother.
No issues and happy with the value for money they offer.
February 14, 2026
Unprompted review
Reply from SimOptions
Dear Michele Donald, Thank you for the 5 stars and your continued loyalty! We are thrilled to hear that you have used SimOptions for 4 trips now and that our app has made the installation process smoother for you. We are glad you appreciate the value we offer. Best regards, SimOptions Team
effortless
I found this site for esim card and the many options for size of data was great, the purchase was effortless. Our trip is next week and I don't expect any issues. We feel confident with the esim purchase.
February 13, 2026
Unprompted review
Reply from SimOptions
Dear Vic, Thank you for the 5-star review! We are happy to hear that you found the purchase effortless and that our data options met your needs. We wish you a fantastic trip next week and hope your eSIM provides you with seamless connectivity! Best regards, SimOptions Team
Easy to set up
Easy to set up. Saved a lot of money and problems when I visited Cairo, Egypt. Well impressed!
April 9, 2025
Unprompted review
Reply from SimOptions
Dear Chris Atkinson, Thank you for the 5 stars! We are thrilled to hear that you found the eSIM easy to set up and that it helped you save money and avoid problems during your visit to Cairo, Egypt. Best regards, SimOptions Team
Looks reasonable but haven’t yet used
Looks reasonable but haven’t yet used. Can’t tell what happens if I don’t take the 4G/5G boost
February 12, 2026
Unprompted review
Reply from SimOptions
Dear ElCaudillo, Thank you for the 4-star review! We are glad you find our options reasonable so far. Regarding the 4G/5G boost, if you choose not to add it, your connection will simply operate at the standard speeds provided by the local network, but you will still have reliable coverage. If you have any questions once you start using it, please do not hesitate to reach out! Best regards, SimOptions Team
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Great price and easy to install
Great price and easy to install. Would use again
February 10, 2026
Unprompted review
Reply from SimOptions
Dear Dave D, Thank you for the 5 stars! We are happy to hear that you found the installation easy and the price great. We look forward to keeping you connected on your future trips! Best regards, SimOptions Team
Reply from SimOptions
Dear Jak, Thank you for the 5 stars! We are glad to hear that you found the service to be great value for money and we appreciate the recommendation. Best regards, SimOptions Team
First e-sim from sim…
I bought my first e-sim from sim options and it was very easy to use and worked great on my trip. Would definitely use again.
January 9, 2026
Unprompted review
Reply from SimOptions
Dear Sharon Howard, Thank you for the 5 stars! We are thrilled to hear that your first eSIM experience with SimOptions was a success. It is great to know that you found it easy to use and reliable for your trip. We look forward to seeing you again! Best regards, SimOptions Team
Incredibly easy usage
Incredibly easy usage. It took 2 minutes to buy an eSim with local phone number. Highly recommended to those who will travel to Thailand
February 8, 2026
Unprompted review
Reply from SimOptions
Dear Tenahe, Thank you for the recommendation! We are happy to hear that you found the process incredibly easy and fast. Getting you connected with a local number in just 2 minutes is exactly the speed we aim for! Best regards, SimOptions Team
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Solid e-SIM for Switzerland
I used SimOptions for my Swiss trip in 2024 after they were recommended by a colleague. It was my first time using a e-SIM and it was easy to use and everything went smoothly, from installation, activation and to its use.
October 7, 2025
Unprompted review
Reply from SimOptions
Dear Josef Paul Yorro, Thank you for the wonderful feedback! We are glad to hear that you trusted your colleague's recommendation and that SimOptions lived up to it for your trip to Switzerland. It is fantastic to know that your first eSIM experience was smooth from start to finish. Best regards, SimOptions Team
Was recommended
Was recommended. Easy to use and very quickly actioned. Using for Australia.
February 5, 2026
Unprompted review
Reply from SimOptions
Dear CJ W, Thank you for the 5 stars! We are glad to hear that you came recommended and found the service easy and quick to set up. We hope you have a fantastic time in Australia! Best regards, SimOptions Team
Bought a sim for the UK
Bought a sim for the UK. Could not get it to work on my iPhone. Asked for a refund. They fought me and deflected. Now I have to fight them going through my card issuer. Good luck if you use them.
January 29, 2026
Unprompted review
Reply from SimOptions
Dear Dana Device, We are sincerely sorry to hear about your frustrating experience with the SIM for the UK. We would like to review your case personally to understand what went wrong and see if we can reach a better resolution. Please contact us at contact@simoptions.com with "Management Escalation" in the subject line. Best regards, SimOptions Team
Good and easy so far.
February 6, 2026
Unprompted review
Reply from SimOptions
Dear Carolina Piçarra, Thank you for the positive feedback! We are glad to hear that everything is good and easy so far. We hope you continue to have a smooth experience! Best regards, SimOptions Team
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Great eSIM option
I have used Simoptions for several years in multiple countries with great results. Always easy setup and good online support in case of issues. This was helpful the first time we used an eSIM and didn’t know exactly how to set up the phone.
January 31, 2026
Unprompted review
Reply from SimOptions
Dear JvD, Thank you for your loyalty over the years! We are thrilled to hear that SimOptions has consistently provided great results for your travels in multiple countries. It is wonderful to know that our support team and setup process helped make your first eSIM experience a positive one. Best regards, SimOptions Team
Easy to install and activate
Easy to install and activate. (Ready the manual). Most important, great connectivity!
February 4, 2026
Unprompted review
Reply from SimOptions
Dear Willem Vermeulen, Thank you for the 5 stars! We are glad to hear that you found the installation easy and are enjoying great connectivity. Best regards, SimOptions Team
I recently purchased an eSIM for my…
I recently purchased an eSIM for my trip to Saudi Arabia, and I couldn’t be happier! The setup was incredibly simple I received the QR code immediately after purchase, and within minutes, my phone was ready to use. No waiting in shops or dealing with physical SIM cards at the airport.
February 4, 2026
Unprompted review
Reply from SimOptions
Dear Ayoub Yassad, Thank you for the glowing review! We are happy to hear that your experience in Saudi Arabia was seamless. Avoiding airport queues and getting connected immediately is exactly what we aim for, so it is great to know it worked perfectly for you. Best regards, SimOptions Team
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